Customer reviews of 1001hobbies

Good selection of items and quality. Only the shipping information and delivery date could be a bit better written out, but the support helped me out a lot.

Very good seller, item corresponds to the description, fast and efficient shipping.

The products very well, but after making the purchase online they indicated that one of the products was not available and therefore took 3 weeks to deliver the order, If they had told me before the purchase, I would have cancelled it since it was for a birthday gift that arrived quite late...You have to be more Honest.

Speed and convenient easy hassle free love this place wished I found it sooner!!! A***

No negative comments. Good overall, except for the occasional search.

Ras.

excellent

The customer service was a bit confusing, at first they said the model was not available, but it would be available in blue, then nothing for a while and suddenly I get the model I initially ordered although I had ordered the blue replacement model, but unfortunately with a small damage, was not serious but annoying.

Great selection with occasionally surprising items. Delivery time and communication around it could be improved though.....

Item was well-packed and quickly shipped. I have consistently had outstanding service from 1001 Hobbies!

excellent service...would recommend

The delivery was fast and the item in good condition.

Navigation and site ok; product matching description; package well assembled and protected. Final delivery not accurate with long lead time.

Trustworthy site. Will I soon have the second bottle of iron pigments? Looking forward to a restocking. Sincerely

Great. Arrived on time and well packaged.

Item was received quickly, well packed and in good condition.

Absolutely excellent service and selection. Will use them again without hesitation. Highly recommended!

Model received on time despite my absence on Saturday. Perfect condition. I'm just waiting for the paints to start assembling ... Thank you once again for the free transport. SIMON

Super store, fast delivery, good reference

Super. We recommend it.

Easy navigation, secure ordering and payment, fast delivery, very professional service.

Crushed carton (fortunately no apparent damage to contents). Wouldn't it be possible to note "FRAGILE" on the carton so that the carrier doesn't crush it with heavy goods?

Apart from the very long delivery time, I have nothing to complain about. Thank you

Everything arrived perfect and very fast

Product quality and price good, delivery service not very fast

WARNING; This company is NOT in the UK. They are in FRANCE. They also work with suppliers so they don’t have stock on site, you have to wait 2-3 weeks for it to be delivered to them, and then they send it to you. I also got collared for a £90 customs charge. The site is NOT clear at all. Everything is .co.uk or a uk based phone number.
That said, the prices are fabulous, any communication on my part was responded to promptly (even on the phone) and the lady I spoke to (I assume it is the same person) was lovely every time even though I likely drove her mad with my worries. Packages arrived VERY quickly once dispatched (one was delayed, annd even that was sent sooner than the ETA they gave me) and they were all packed nicely. I would definitely use again now I know what to expect. Fully recommend.

Helicopter received on time. Main rotor not working. No reply to e-mail sent a week ago. Unreachable by phone. ... I'll e-mail again.

Very good quality products that I would recommend.

excellent service

good experience delivery a little long but for a pre-ordered product, I recommend

Anytime that I've ordered from this site I've gotten exactly what I ordered and on time. It's always good quality and they have a very large selection. I love it

Nothing to say, as described. A very nice model.

Better care should be taken in packaging for shipping.

Good transaction. No complaints.

A practical, easy-to-use site.

Well organized.

Good buying experience except for the package which was badly packed.

Great product availability, great prices, hyper-speed delivery.

Delivery in 3 days, perfect, model well packaged

Everything worked out great