Customer reviews of 1001hobbies

It fits but improve the timing for the Swiss

Very good advice over the phone, someone who knows the products on the site,

received the parcel no problem all is ok cordially

Well-designed site, easy to navigate.

My first purchase has been very satisfactory, I will be placing another order soon.

Everything worked out great, fast delivery

I was able to find it easily

I tried to order something that they were supposed to have on the web but after waiting and waiting, it did not arrive. I was finally able to cancel the order and got my money back in full.

Very professional company, with a very complete web page, that allows to operate with infinity of manufacturers of scale models and to accede to its products with great facility, independently of the country of origin of the same ones. Contrasted quality in all the offered products. Very well coordinated shipments with the courier services, with very precise deliveries in the dates announced by the same ones.

fine

Awesome

Excellent model. Good difficulty.... A pleasure to build

On-time and compliant delivery.

Product delivered in perfect condition as agreed!

On 26/11 I ordered a product indicated as being the last in stock. The order was validated and the amount debited. On 06/12 I received an email informing me that I would be reimbursed. The same day I received an automatic tracking email telling me that the package was awaiting preparation. On 09/12 I received a message informing me that I had been reimbursed. On 13/12 I receive another automatic message indicating that the parcel is awaiting preparation. I contacted customer service who confirmed that the order had been cancelled and that I should ignore the other messages. On the website, the order remains in progress for several days. I was indeed reimbursed. On 14/12 I tried to contact 1001 hobbies on the telephone number given. No one picked up and an automatic message said they were closed, without specifying opening hours. In the middle of the Christmas season for a hard-to-find product, such inaccuracies in follow-up communication don't necessarily make you want to place another order. Significant progress still needs to be made in terms of customer relations.

fast and efficient!

Very happy with everything that happened with 1001 hobbies

this vendor confirmed receipt of my order promptly and provided estimated delivery dates.

I haven't received anything yet.

I made a first purchase on this site, after which I had some questions. Customer service was very responsive. I then made a second purchase. Both orders arrived quickly and in excellent condition. I recommend this site!

The package arrived damaged a bit too bad

Super product, always happy to return

Highly recommended, also very helpful and competent in case of problems.

hello, nothing to say about 1001 hobbies but about the carrier, the parcel was complete with several broken parts. these were thrown loose in the box, finally disappointed by this first shipment.

Fast delivery and item as described, I recommend

Found the site difficult to navigate, once I had located an item , I found it difficult to find again. The description of a lot of items is too breif , hence me paying the price for a kit wich I assumed would be cast alloy pieces but it turng out to be cheap plastic(?) bits . Once order placed I found out it was coming from France which took about 2 weeks but was kept informed (even received a email few days after I had got it to say it was still on its way) .
When it arrived ,I thought it must be a empty box ,it was so light. I opened the very well made box to find a few plastic bags containing the parts which mostly looked very delicate . This turned out to be true as the were also very brittle and broke very easy. I proceeded using the broken parts as best I could but when a major part broke in two ,enough was enough and the whole lot went in the bin - a expensine mistake.I feel this company wants to improve its quality control and stop selling kits such as this(Fordson Tractor Big) for a rediculous high price .

Order received on time, well done to the 1001 hobbies team!

good as usual thanks

well

Comprehensive range, fast, reliable delivery

Very satisfactory purchasing experience. Good communication at every stage, thank you.

I put 3 stars because shipping costs are high otherwise good site

Hello, the airflow valve is a bit expensive, but it allowed me to build myself a nice little installation with a PS259 gunze, which I would have bought on your site if I had found it .

Always well served

Betyder good.

Was great to do business with!

Nice company to do business with . Very easy to use web site . Orders sent out quickly and they give you proper tracking . Fast delivery

Meets my expectations

They were perfect

Fast shipping, good goods