Customer reviews of 1001hobbies

It's a shame your sales department can't change the delivery address once the order has been placed online, even though my order is still with you. I deduce from this that humans have no control over your computer system, and that your logistics department simply sticks on the labels supplied by your system, with no other solution than to obey the machine... . Too bad for me if I have to move unexpectedly. So today I can't use your products, which have arrived where I am no longer. Even if your delivery was correctly made to the address originally planned. A little flexibility and willingness to respond positively to my request would have been welcome. So the order was delivered on time, but I don't know when I'll be able to pick it up. Too bad again.
Mr Bozzonetti

Did not receive RAF decals. Contacted about problem and waiting for response.

fast and compliant, so perfect

Very good

Fast and careful delivery.

Fine delivery, only the shipping emails could be in english or local translation

No reviews

Nice customer contact, delivery was slightly delayed, but queries were answered quickly. Gladly again.

It took a long time, but it is worth it

As an Italian living (unfortunately still in Italy of 5 stars for the service from France to Italy: fast and very punctual. Arrived the package in Italy the delivery is the delivery info was lost ... and then I would have put negative stars. But it is not your fault is so overall for me it was a very good experience. Thank you!!!!

I'm very happy with my order, especially the seriousness of the packaging and the delivery time. Thank you very much.

satisfied

Too cool

Fast delivery.

Everything is there! Faster than expected! Top.

well stocked and fast

Quick thanks

Good site, fast delivery!

Tres professionel soucis avec la livaison du au transporteur le probleme résolu et un zutre probleme du même transporteur en cour de solution merci a vous dommage que les transporteurs ne fond pas attention aux paquets qui livrent

The search for the type of product involves a somewhat complex identification given the wide range, but in the end I found what I wanted. I consider the organization effective that got me the products quickly

I give an 8 Am satisfied with the website .

Very good

No complaints

Site navigation: still has room for improvement, especially on paints and accessories. The results after selections are too random product and delivery fully compliant with the request

Reliable site and fast delivery

I test the wooden models

Nice variety of products. Availability sometimes a little long. Careful shipping.

very well packed

perfect

the site, very good and the delivery, time and packaging perfect

Deliveries a little long but very good after-sales service.

The internet site is very good easy to navigate. The delivery was on time I was contacted every step of the. way and the kit was brilliant. I would not hesitate to use this company again.

.tres bien

Perfect.

The order was delivered quickly but due to a problem with the item ordered (an important part of the model was missing) I was unable to contact customer service online. No reply to my e-mail....

1001hobbie.fr services are very good, the company is serious, the delivery is fast and the products are well packed and protected to avoid any damage during shipping. Perfect My opinion is the models purchased are very different. Mastercraft Hobby kit produces the most horrible models I've seen since I started building airplane kits. The old Airfix and Frog kits from the early '60s were splendid next to these three sketchy representations of the Tiger. Lousy engraving, no detail at all, decals fit for the garbage can. Only the box is good enough not to crush. Don't waste your money on this. Wait until the end of the year to buy the Revell kit, which will be released again, but will probably not offer the Spanish and Australian versions. I'm sorry to be so negative, but to offer such quality in 2021 is frankly making a mockery of model makers. Buying on the net is great for choice, but exposes the buyer to similar disillusionment because seeing it before buying can only make you give up on such a purchase.
1001hobbies is of course not responsible for this. Kind regards.

The shipping was a little slow and the product after comparing was quite expensive.

Fast and accurate delivery. The products are great!

Received quickly, well packaged, nothing to complain about, thank you P.

All perfect!!! THANK YOU