Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 323 published reviews
5 25,4k 63% 4 6 445 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Fast and careful delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/12/2020
very slow delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Very good order quickly shipped and a lot of ch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Bonjour oui toujours satisfait de vos services !!!!!! Good luck to all the team and I hope to order soon on your site !!!!! Despite the dispute I wish you all a happy new year.... cordial
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/12/2020
No problem with the order but the delivery took far too long. More than a month is not right...
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Verified Buyer
Rating: 3 out of 5
following a purchase from 09/12/2020
I ordered a product which I later found out had to be sourced from elsewhere so there was a delay. I did receive the goods in due course. However, my biggest gripe was the lack of and poor communication throughout. Otherwise ok.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 09/12/2020
3 stars because very fast delivery is well highlighted on the site.... To me only after reminder and Delivery after more than 3 weeks.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 09/12/2020
I can't write a review when I haven't… I can't write a review when I haven't received my order
Response from 1001hobbies
Mr. Dixon, Thank you for your feedback. We inform you that your package is in transit and has just arrived in the US country. Thank you for your patience, We wish you a merry Christmas and a happy new year. Yours sincerely, Customer care
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
As usual: - fast shipping - very well packaged - good follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
order shipped quickly good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
The person I spoke to on the phone was very pleasant and answered all my questions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
The game ordered arrived on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Parcel received on time Very correct parcel Good su
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Order and deadline
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Excellent order tracking, fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Fast, accurate delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2020
If the product is out of stock, it becomes complicated. Review communication with customers...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Transaction Ok. Fast shipping
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 09/12/2020
Well ok great offer but by phone very poorly accessible get a tape to hear but is not transferred
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
I am very satisfied. I received the items I ordered in a reasonable time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
It's a pleasure to have a team that listens and above all is so responsive and friendly. Thanks again to Laure for her professionalism
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Very well packaged parcel received on time. Parf
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2020
I can't write a review when I haven't... I can't write a review when I haven't received my order
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Response from 1001hobbies
Mr. Dixon, Thank you for your feedback. We inform you that your package is in transit and has just arrived in the US country. Thank you for your patience, We wish you a merry Christmas and a happy new year. Yours sincerely, Customer care
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/12/2020
Fast delivery, very well packaged, will order again thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/12/2020
Great service
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/12/2020
They didn't meet the 2 day shipping it took them 15 days but they were good great packaging new product!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/12/2020
Nothing to say
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/12/2020
Excellent seller very good cost and shipping time. 100% reliable
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/12/2020
Great product fast and accurate delivery thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/12/2020
Very satisfied with the first rate… Very satisfied with the first rate quality of my purchases which were mostly detail kits for the Tamiya P-38 I’m building. These pieces really enhance the kit building. I’m in the United States so I have to anticipate the shipping times, but I know that up front. Seems to have anything a modeler could possibly need so I will definitely buy from again for the Sherman tank and Wildcat kits I’m building next.
Response from 1001hobbies
Dear Mr Chinnis Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/12/2020
Very satisfied with the first rate quality of my purchases which were mostly detail kits for the Tamiya P-38 I�m building. These pieces really enhance the kit building. I�m in the United States so I have to anticipate the shipping times but I know that up front. Seems to have anything a modeler could possibly need so I will definitely buy from again for the Sherman tank and Wildcat kits I�m building next.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 08/12/2020
Ordered a month ago. You took the money out quick enough. I gave you two stars because you had an item that no one else did. Wont be ordering from you again.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 08/12/2020
Neatly delivered to your home This time it went via post nl and arrived at the right time
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 08/12/2020
Order and delivery went correctly (little delay due to busy period)
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 08/12/2020
Great selection and delivered nicely on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
I am satisfied with my purchase from 1001maquettes. I recommend
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 08/12/2020
Everything is fine !!!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/12/2020
Perfect package, very well protected. I will repeat for sure
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