Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 318 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 3, 4 and 5 stars

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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/09/2020
My kit was received very quickly when taking into account the worldwide shipping delays. The packing box was damaged but the team had done such a good job packing it that nothing inside was damaged in anyway. I will definitely order from them again.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 30/09/2020
Fast shipping and in order
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/09/2020
I found 1001 Modelkits have a huge stock and fast despatched I'm a UK shopper... shopping in France and the time it took to arrive is faster than some orders I place with UK sellers. Even COVID-19 coudn't slow them down. A good service all round.A happy shopper and I'll be back for more. John
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 30/09/2020
original item ordered did not arrive as got sent wrong item and when tried to correct original given as unavailable so made request for substitute item that received ok, a bit disappointed that original item not available but substitute item ok so satisfactory outcome after bit of a wait
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/09/2020
1001 Modelkits really knows how to take… 1001 Modelkits really knows how to take care of their customers and ensure satisfaction. After receiving an order with several damaged paint bottles, 1001 Modelkits replaced my order at no additional charge. The follow on order has just arrived in perfect condition, and I could not be happier. Thank you 1001 Modelkits for standing behind your customers and ensuring that we get value for our money. Brian Brown Virginia, USA
Response from 1001hobbies
Dear Mr Brown, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/09/2020
My kit was received very quickly when… My kit was received very quickly when taking into account the worldwide shipping delays. The packing box was damaged but the team had done such a good job packing it that nothing inside was damaged in anyway. I will definitely order from them again.
Response from 1001hobbies
Dear Mr Evans, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
Simply thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
Incredibly commercial service. After a phone call about a pending order, they added a can of paint at no charge. Really rare! Thanks bc
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
1001 Modelkits really knows how to take... 1001 Modelkits really knows how to take care of their customers and ensure satisfaction. After receiving an order with several damaged paint bottles, 1001 Modelkits replaced my order at no additional charge. The follow on order has just arrived in perfect condition, and I couldn't be happier. Thank you 1001 Modelkits for standing behind your customers and ensuring that we get value for our money. Brian Brown Virginia, USA
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Response from 1001hobbies
Dear Mr Brown, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
My kit was received very quickly when... My kit was received very quickly when taking into account the worldwide shipping delays. The packing box was damaged but the team had done such a good job packing it that nothing inside was damaged in anyway. I will definitely order from them again.
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Response from 1001hobbies
Dear Mr Evans, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 29/09/2020
Super service, always happy to return.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
The shipment corresponds exactly to the order and within the announced delivery time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2020
Everything is correct except for the use of ""coupons. The e-mails sent are incomplete and not always easy to use. We'll put this down to inexperience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
Very good fast delivery parfai
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2020
efficient service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
Choice, reasonable prices and perfect customer service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
Serious and reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
everything went smoothly and on schedule
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 29/09/2020
Perfectly packaged and delivered very quickly from France to the Netherlands!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/09/2020
Good service and timely infoquick turn around. I will recommend to a friend.
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 28/09/2020
Very well packaged and delivered on time everything is fine
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 28/09/2020
The Company communicates in incorrect Italian. The expected delivery date was exceeded. Without my request I was notified immediately that the order was completed. From subsequent emails the order was actually completed more than a week later and subsequent to my reminder. This does not engender a climate of trust. The online tracking on the site is not useful as it has only a few possible statuses and does not clarify the status of the order. I did not give three stars because in the end the product arrived to me and is what I ordered. But the information to the Customer is severely lacking.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/09/2020
1001 hobbies is a great company is very well stocked with goods and purchases through their website are delivered quickly and efficiently.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/09/2020
Very good service.. speedy delivery.. Will be using again....
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/09/2020
Second time I've used 1001 models and one again delivered on time and well packed no damages whatsoever also kept well informed from start to finish no complaints at all top company and courier service
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 28/09/2020
Good service Good service, and timely info,quick turn around. I will recommend to a friend.
Response from 1001hobbies
Dear Mr Webber, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Fast, trouble-free delivery. As per descr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
fast, trouble-free dispatch items as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2020
The boxes were damaged and some crushed. But luckily no part of the models was touched. The carrier should take more care of your products. Otherwise I have nothing to say about the rest of your service except that it was perfect. Sincerely FrédÃ
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2020
Well done for handling the order of 16 09 2020 delivered on 25 09 2020 . However, this replaced the same order of 30 07 2020 which never reached me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
ultra-fast delivery and very well-packaged product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2020
Delivery a little long for their rest all is ok
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 28/09/2020
well packed and quickly delivered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Perfect, I recommend this product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Very nice models with all the upgrade options available... I'm totally satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Perfect fast efficient professional I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2020
Good service Good service, and timely info,quick turn around. I will recommend to a friend.
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Response from 1001hobbies
Dear Mr Webber, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 27/09/2020
Very clear website The goods delivered were also of very decent quality The smile on my son's face was blissful ??? We will definitely use your services again !!! Thank you very much x
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 27/09/2020
Super good online store fast delivery and good handling Chapeau
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