Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 281 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 3, 4 and 5 stars

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J
joseph S.
Rating: 4 out of 5
following a purchase from 23/05/2025
Quite a lot of choices but it remains expensive on some items
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Response from 1001hobbies
Sir,

Thank you for your feedback. We are glad that you found a wide selection with us.

We understand your concerns about the prices. We strive to offer quality products, but we take your comments seriously.

Check our website or subscribe to our newsletter to know about our promotions. Our customer service is at your disposal for personalized advice.

We hope to serve you again.

Sincerely,
1001hobbies
J
jean B.
Rating: 5 out of 5
following a purchase from 03/06/2025
nothing to say everything was perfect
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david V.
Rating: 5 out of 5
following a purchase from 04/05/2025
ok
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Charles B.
Rating: 3 out of 5
following a purchase from 09/05/2025
I regret a delay in delivery
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Response from 1001hobbies
Hello,

We sincerely regret your experience and apologize for the delay in processing your order.

We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.

Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.

We sincerely apologize for this inconvenience.

We hope that the product you received fully satisfies you!

Best regards,
1001hobbies
F
Frederick T.
Rating: 5 out of 5
following a purchase from 12/05/2025
Fast and totally compliant, benefited from a promotion, so very good experience!
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giuseppe S.
Rating: 5 out of 5
following a purchase from 10/05/2025
Ok good
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SERGE V.
Rating: 4 out of 5
following a purchase from 26/04/2025
Order compliant Correct communication Delivery times much too long
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Wilfried C.
Rating: 3 out of 5
following a purchase from 10/05/2025
Good responsiveness from the seller. Unfortunately, the boxes were a bit crushed upon arrival. Also, no plastic wrap, which raises doubts about whether we bought new...
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Jean-Marc D.
Rating: 3 out of 5
following a purchase from 25/04/2025
More than a month and a half to receive the order. Several emails received in the first 3 weeks after the order to report delays, while all items were marked as available on the site, then nothing.... It took 2 emails and a message on the site for the package to suddenly be sent without warning more than a month and a half after payment, resulting in missed gifts for a birthday.
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Response from 1001hobbies
Hello,

We sincerely regret your experience and apologize for the delay in processing your order.

We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.

Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.

We sincerely apologize for this inconvenience.

We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
E
EDUARDO P.
Rating: 4 out of 5
following a purchase from 22/05/2025
GOOD SERVICE
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MASSIMO M.
Rating: 5 out of 5
following a purchase from 24/05/2025
Professional and kind
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Gerard L.
Rating: 5 out of 5
following a purchase from 01/06/2025
Very good performance
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Paul P.
Rating: 4 out of 5
following a purchase from 27/05/2025
Delivery is taking a long time and the tracking code hasn't worked for a long time. The package is coming from France.
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Jeffrey S.
Rating: 5 out of 5
following a purchase from 01/06/2025
Fast delivery.
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christian L.
Rating: 5 out of 5
following a purchase from 28/05/2025
Quick order processing, less than 72 hours later I had the product in hand, hats off, great selection and perfect stock visibility.
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christian R.
Rating: 5 out of 5
following a purchase from 31/05/2025
nothing to report
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ALAIN J.
Rating: 5 out of 5
following a purchase from 21/05/2025
Ok
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JAVIER S.
Rating: 5 out of 5
following a purchase from 26/05/2025
The delivery was fast and correct.
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jean-marie A.
Rating: 3 out of 5
following a purchase from 14/04/2025
very late,
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Response from 1001hobbies
Hello,

We sincerely regret your experience and apologize for the delay in processing your order.

We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.

Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.

We sincerely apologize for this inconvenience.

We hope that the product you received fully satisfies you!

Best regards,
1001hobbies
J
Juan Manuel F.
Rating: 5 out of 5
following a purchase from 05/02/2025
Good treatment and communication all the time, I received the product a few days after they had it in Repeat without hesitation.
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Helmut H.
Rating: 5 out of 5
following a purchase from 06/05/2025
The procurement of the item took a bit long, but otherwise a very good item. The shipping was super fast, would gladly do it again.
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Andre C.
Rating: 5 out of 5
following a purchase from 21/05/2025
BUT it's a shame that it doesn't be NICE EVERY DAY!
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GISELE B.
Rating: 5 out of 5
following a purchase from 16/04/2025
The delivery time was long but the collector's car I bought is really of very good quality, really very beautiful, it was worth the wait...
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patrice V.
Rating: 4 out of 5
following a purchase from 20/05/2025
very well
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jean-paul R.
Rating: 5 out of 5
following a purchase from 13/05/2025
Reception a bit long, but correct and in good condition
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Jean-Claude L.
Rating: 5 out of 5
following a purchase from 29/05/2025
Perfect
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Birgitta V.
Rating: 5 out of 5
following a purchase from 25/05/2025
Extremely satisfied! Order arrived faster than expected, and top quality!
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Kerwin H.
Rating: 5 out of 5
following a purchase from 22/05/2025
Good
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Michel B.
Rating: 4 out of 5
following a purchase from 22/04/2025
Some delay issues but very satisfied overall
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ANTONIN O.
Rating: 5 out of 5
following a purchase from 25/04/2025
Long but good but very long a month of waiting
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Dieter P.
Rating: 5 out of 5
following a purchase from 24/05/2025
Everything is fine.
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Pascal L.
Rating: 4 out of 5
following a purchase from 07/05/2025
Order respected, lacks a bit of communication when there are supply delays
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Pierre H.
Rating: 5 out of 5
following a purchase from 25/05/2025
Product as described, carefully packaged!
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Philippe O.
Rating: 5 out of 5
following a purchase from 04/05/2025
Very good site, I sometimes order from them, very serious. A delay in the order recently due to a warehouse change but everything is back to normal. I recommend.
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Response from 1001hobbies
Hello Dear Customer,

Thank you very much for your positive feedback!
We are delighted to know that you are satisfied with our services, despite the recent delay related to our warehouse change. Your understanding and loyalty are greatly appreciated.

We are doing everything we can to continuously improve our logistics and provide you with the best possible experience.

Thank you again for your trust and see you very soon on 1001HOBBIES!

Best regards,
The 1001HOBBIES team
M
Mingxin X.
Rating: 3 out of 5
following a purchase from 24/04/2025
😮‍💨💨😮‍💨💨😮‍💨💨
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Xavier R.
Rating: 5 out of 5
following a purchase from 10/11/2024
Very happy knowing that I called to find out where my order was and immediately someone answered me on the phone. During the day my figurines were shipped and I received them the very next day. Really efficient, thank you to those who contributed to this. I am even more satisfied because I also know that you have moved, I believe, and that it is difficult for you to meet all your customers' expectations. Nice of you and see you next time.
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Response from 1001hobbies
Hello,

Thank you very much for your message!
We are delighted to hear that your experience has been positive and that our team was able to respond to you quickly and effectively.

Your understanding regarding our recent move particularly touches us. This type of feedback encourages us to continue doing everything we can to satisfy our customers, even during transition periods.

We sincerely thank you for your trust and kindness. We look forward to seeing you again soon on our site!

Best regards,
The 1001HOBBIES team
J
Jose F.
Rating: 5 out of 5
following a purchase from 22/05/2025
They always meet deadlines, prices, and delivery. Thank you.
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Francis D.
Rating: 5 out of 5
following a purchase from 08/05/2025
Merchant is attentive. Fast shipping and careful packaging. I recommend. Regards
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bertrand C.
Rating: 3 out of 5
following a purchase from 03/05/2025
Delivery took a bit long, 1 month to receive, but the payment was taken quickly
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Philippe N.
Rating: 5 out of 5
following a purchase from 17/05/2025
A very good choice and good service
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