Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 3, 4 and 5 stars

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D
Daniel L.
Rating: 5 out of 5
following a purchase from 28/05/2025
Threefold praise: 1- The purchased product is of remarkable quality, which proves the expertise of 1001 hobbies. 2- The packaging of the shipment is particularly well-suited for transport, 1001 hobbies does not skimp on the packaging. 3- Kudos to the 1001 hobbies team, particularly friendly on the phone, they regularly keep the customer informed about the order processing.
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Michel R.
Rating: 3 out of 5
following a purchase from 28/05/2025
A bit of delay on my order but satisfied.
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Response from 1001hobbies
Hello,

Thank you for your feedback and your understanding despite the delay.

This delay is related to the recent relocation of our warehouse, an important step to improve our logistics and better serve you in the future. We are glad that you are still satisfied with your order.

Looking forward to seeing you again soon at 1001Hobbies!
The 1001Hobbies team
P
Philippe B.
Rating: 5 out of 5
following a purchase from 28/04/2025
Ok all received and compliant
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Georges G.
Rating: 5 out of 5
following a purchase from 22/05/2025
This is what I ordered, it arrived quickly and in good condition. Everything is OK.
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Serge P.
Rating: 3 out of 5
following a purchase from 23/05/2025
I find that the delivery time is way too long, almost 14 days, it's not normal just for model glue.
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Myriam B.
Rating: 4 out of 5
following a purchase from 27/05/2025
Slightly longer delay than expected but order received well
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Iceberga A.
Rating: 5 out of 5
following a purchase from 10/06/2025
Item as described and very good communication
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Marko K.
Rating: 5 out of 5
following a purchase from 10/07/2024
Super products, top quality and great prices. Everything I have ordered from 1001hobbies has been delivered very quickly, highly recommended.
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Alain A.
Rating: 5 out of 5
following a purchase from 09/06/2025
Always impeccable
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Thorsten T.
Rating: 5 out of 5
following a purchase from 06/05/2024
Good offers. Goods of good quality. Good product information. Order and delivery went perfectly.
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Frederic G.
Rating: 5 out of 5
following a purchase from 16/05/2025
Pro. and efficient. Highly recommendable merchant. See you soon for future purchases.
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Michel S.
Rating: 5 out of 5
following a purchase from 20/05/2025
a bit difficult at first but my order arrived well in my mailbox
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Response from 1001hobbies
Hello,

Thank you for your feedback and your understanding despite the delay.

This delay is linked to the recent relocation of our warehouse, an important step to improve our logistics and better serve you in the future. We are glad that you are still satisfied with your order.

Looking forward to seeing you again soon on 1001Hobbies!
The 1001Hobbies team
J
Juan R.
Rating: 5 out of 5
following a purchase from 01/06/2025
Fast service and tailored to what is offered on your website.
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Jean Francois D.
Rating: 5 out of 5
following a purchase from 29/04/2025
Good preparation and serious follow-up. Well done team.
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Jérôme C.
Rating: 3 out of 5
following a purchase from 30/05/2025
"Vintage" product. If I remember correctly, the castings were better made back then. I don't recall having to redo all the contours of certain figurines whose plastic was excessively oozing.
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Frederic L.
Rating: 5 out of 5
following a purchase from 02/06/2025
Still very satisfied with this brand
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Pedro Javier S.
Rating: 5 out of 5
following a purchase from 14/04/2025
Good service and they look for discontinued models.
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Philippe A.
Rating: 3 out of 5
following a purchase from 27/05/2025
Adhesive labels impossible to remove obscure the reference on Tamiya paints.
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David P.
Rating: 5 out of 5
following a purchase from 28/05/2025
Thank you it was perfect
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Laurent M.
Rating: 5 out of 5
following a purchase from 21/05/2025
very good service especially on the hotline service answering customer questions
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Philippe C.
Rating: 5 out of 5
following a purchase from 24/04/2025
Although the package arrived a bit dented and after a considerable delay while the shipments are scheduled "by return", everything is fine after all!!!
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Guillaume G.
Rating: 5 out of 5
following a purchase from 02/06/2025
Fast shipping, serious, nothing to complain about
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Jean Luc P.
Rating: 5 out of 5
following a purchase from 18/05/2025
VERY GOOD
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Michel L.
Rating: 5 out of 5
following a purchase from 28/05/2025
Very good
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Pascal C.
Rating: 5 out of 5
following a purchase from 14/05/2025
Top
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Philippe J.
Rating: 5 out of 5
following a purchase from 07/05/2025
Very good
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Jean Marie H.
Rating: 5 out of 5
following a purchase from 02/06/2025
fast shipping
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Joseph S.
Rating: 4 out of 5
following a purchase from 23/05/2025
Quite a lot of choices but it remains expensive on some items
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Response from 1001hobbies
Sir,

Thank you for your feedback. We are glad that you found a wide selection with us.

We understand your concerns about the prices. We strive to offer quality products, but we take your comments seriously.

Check our website or subscribe to our newsletter to know about our promotions. Our customer service is at your disposal for personalized advice.

We hope to serve you again.

Sincerely,
1001hobbies
J
Jean B.
Rating: 5 out of 5
following a purchase from 03/06/2025
nothing to say everything was perfect
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David V.
Rating: 5 out of 5
following a purchase from 04/05/2025
ok
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Charles B.
Rating: 3 out of 5
following a purchase from 09/05/2025
I regret a delay in delivery
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Response from 1001hobbies
Hello,

We sincerely regret your experience and apologize for the delay in processing your order.

We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.

Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.

We sincerely apologize for this inconvenience.

We hope that the product you received fully satisfies you!

Best regards,
1001hobbies
F
Frederick T.
Rating: 5 out of 5
following a purchase from 12/05/2025
Fast and totally compliant, benefited from a promotion, so very good experience!
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Giuseppe S.
Rating: 5 out of 5
following a purchase from 10/05/2025
Ok good
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Serge V.
Rating: 4 out of 5
following a purchase from 26/04/2025
Order compliant Correct communication Delivery times much too long
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Wilfried C.
Rating: 3 out of 5
following a purchase from 10/05/2025
Good responsiveness from the seller. Unfortunately, the boxes were a bit crushed upon arrival. Also, no plastic wrap, which raises doubts about whether we bought new...
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Jean-Marc D.
Rating: 3 out of 5
following a purchase from 25/04/2025
More than a month and a half to receive the order. Several emails received in the first 3 weeks after the order to report delays, while all items were marked as available on the site, then nothing.... It took 2 emails and a message on the site for the package to suddenly be sent without warning more than a month and a half after payment, resulting in missed gifts for a birthday.
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Response from 1001hobbies
Hello,

We sincerely regret your experience and apologize for the delay in processing your order.

We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.

Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.

We sincerely apologize for this inconvenience.

We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
E
Eduardo P.
Rating: 4 out of 5
following a purchase from 22/05/2025
GOOD SERVICE
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Massimo M.
Rating: 5 out of 5
following a purchase from 24/05/2025
Professional and kind
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Gerard L.
Rating: 5 out of 5
following a purchase from 01/06/2025
Very good performance
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Paul P.
Rating: 4 out of 5
following a purchase from 27/05/2025
Delivery is taking a long time and the tracking code hasn't worked for a long time. The package is coming from France.
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