Customer reviews of 1001hobbies

4,2 /5

Based on 40 687 published reviews

5 25,7k 63% 4 6 464 16% 3 2 785 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 3, 4 and 5 stars

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Jeffrey S.

Published on 06/06/2025 à 17h33 following a purchase from 01/06/2025

Fast delivery.

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Christian L.

Published on 06/06/2025 à 15h37 following a purchase from 28/05/2025

Quick order processing, less than 72 hours later I had the product in hand, hats off, great selection and perfect stock visibility.

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Christian R.

Published on 06/06/2025 à 12h48 following a purchase from 31/05/2025

nothing to report

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Alain J.

Published on 06/06/2025 à 11h17 following a purchase from 21/05/2025

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Javier S.

Published on 06/06/2025 à 07h08 following a purchase from 26/05/2025

The delivery was fast and correct.

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Jean-Marie A.

Published on 06/06/2025 à 06h25 following a purchase from 14/04/2025

very late,

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Response from 1001hobbies Published on 10/06/2025

Hello,

We sincerely regret your experience and apologize for the delay in processing your order.

We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.

Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.

We sincerely apologize for this inconvenience.

We hope that the product you received fully satisfies you!

Best regards,
1001hobbies

Juan Manuel F.

Published on 05/06/2025 à 18h14 following a purchase from 05/02/2025

Good treatment and communication all the time, I received the product a few days after they had it in Repeat without hesitation.

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Helmut H.

Published on 04/06/2025 à 18h23 following a purchase from 06/05/2025

The procurement of the item took a bit long, but otherwise a very good item. The shipping was super fast, would gladly do it again.

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Andre C.

Published on 04/06/2025 à 08h18 following a purchase from 21/05/2025

BUT it's a shame that it doesn't be NICE EVERY DAY!

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Gisele B.

Published on 03/06/2025 à 19h37 following a purchase from 16/04/2025

The delivery time was long but the collector's car I bought is really of very good quality, really very beautiful, it was worth the wait...

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Patrice V.

Published on 03/06/2025 à 19h16 following a purchase from 20/05/2025

very well

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Jean-Paul R.

Published on 03/06/2025 à 16h17 following a purchase from 13/05/2025

Reception a bit long, but correct and in good condition

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Jean-Claude L.

Published on 03/06/2025 à 10h53 following a purchase from 29/05/2025

Perfect

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Birgitta V.

Published on 03/06/2025 à 10h36 following a purchase from 25/05/2025

Extremely satisfied! Order arrived faster than expected, and top quality!

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Kerwin H.

Published on 03/06/2025 à 10h13 following a purchase from 22/05/2025

Good

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Michel B.

Published on 03/06/2025 à 09h40 following a purchase from 22/04/2025

Some delay issues but very satisfied overall

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Antonin O.

Published on 02/06/2025 à 16h42 following a purchase from 25/04/2025

Long but good but very long a month of waiting

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Dieter P.

Published on 02/06/2025 à 12h45 following a purchase from 24/05/2025

Everything is fine.

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Pascal L.

Published on 02/06/2025 à 12h24 following a purchase from 07/05/2025

Order respected, lacks a bit of communication when there are supply delays

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Pierre H.

Published on 02/06/2025 à 07h12 following a purchase from 25/05/2025

Product as described, carefully packaged!

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Philippe O.

Published on 31/05/2025 à 18h06 following a purchase from 04/05/2025

Very good site, I sometimes order from them, very serious. A delay in the order recently due to a warehouse change but everything is back to normal. I recommend.

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Response from 1001hobbies Published on 02/06/2025

Hello Dear Customer,

Thank you very much for your positive feedback!
We are delighted to know that you are satisfied with our services, despite the recent delay related to our warehouse change. Your understanding and loyalty are greatly appreciated.

We are doing everything we can to continuously improve our logistics and provide you with the best possible experience.

Thank you again for your trust and see you very soon on 1001HOBBIES!

Best regards,
The 1001HOBBIES team

Mingxin X.

Published on 31/05/2025 à 15h34 following a purchase from 24/04/2025

😮‍💨💨😮‍💨💨😮‍💨💨

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Xavier R.

Published on 31/05/2025 à 15h13 following a purchase from 10/11/2024

Very happy knowing that I called to find out where my order was and immediately someone answered me on the phone. During the day my figurines were shipped and I received them the very next day. Really efficient, thank you to those who contributed to this. I am even more satisfied because I also know that you have moved, I believe, and that it is difficult for you to meet all your customers' expectations. Nice of you and see you next time.

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Response from 1001hobbies Published on 02/06/2025

Hello,

Thank you very much for your message!
We are delighted to hear that your experience has been positive and that our team was able to respond to you quickly and effectively.

Your understanding regarding our recent move particularly touches us. This type of feedback encourages us to continue doing everything we can to satisfy our customers, even during transition periods.

We sincerely thank you for your trust and kindness. We look forward to seeing you again soon on our site!

Best regards,
The 1001HOBBIES team

Jose F.

Published on 31/05/2025 à 14h57 following a purchase from 22/05/2025

They always meet deadlines, prices, and delivery. Thank you.

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Francis D.

Published on 31/05/2025 à 13h36 following a purchase from 08/05/2025

Merchant is attentive. Fast shipping and careful packaging. I recommend. Regards

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Bertrand C.

Published on 31/05/2025 à 13h27 following a purchase from 03/05/2025

Delivery took a bit long, 1 month to receive, but the payment was taken quickly

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Philippe N.

Published on 31/05/2025 à 13h23 following a purchase from 17/05/2025

A very good choice and good service

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Jean-Noël T.

Published on 31/05/2025 à 11h59 following a purchase from 23/05/2025

Order received quickly. A nice model to build (Tamiya). Perfect..

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Wim V.

Published on 31/05/2025 à 11h23 following a purchase from 23/05/2025

Came faster than expected and everything was as expected. What more do you want?

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Michel K.

Published on 31/05/2025 à 08h38 following a purchase from 12/05/2025

Super happy to have found the paintings I was looking for

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Frédéric S.

Published on 30/05/2025 à 17h20 following a purchase from 28/04/2025

Always on top

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Michel B.

Published on 30/05/2025 à 14h26 following a purchase from 18/04/2025

Serious house to recommend

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Jacques C.

Published on 30/05/2025 à 12h02 following a purchase from 02/05/2025

Small issue with the expected delivery date, but everything ended well. Very good communication with the seller.

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Bretonneau C.

Published on 30/05/2025 à 06h43 following a purchase from 08/05/2025

Responsive site and quality products. I recommend

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Gérard B.

Published on 29/05/2025 à 22h26 following a purchase from 11/05/2025

delay between order and delivery too long sorry

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Bernard L.

Published on 28/05/2025 à 19h04 following a purchase from 05/05/2025

Orders take a bit long to arrive

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Riccardo P.

Published on 27/05/2025 à 21h14 following a purchase from 20/04/2025

great

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Serge S.

Published on 27/05/2025 à 19h01 following a purchase from 12/04/2025

no problem, everything is fine!

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Christian B.

Published on 27/05/2025 à 13h22 following a purchase from 06/05/2025

Speed

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Hervé H.

Published on 27/05/2025 à 11h25 following a purchase from 06/05/2025

Good service and quality.

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