Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
5 25,7k 63% 4 6 464 16% 3 2 786 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2017
After a little length and an e-mail, everything was back in order. Very reactive for the ma
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2017
Pleasant welcome and good products
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/10/2017
Order arrived promptly with no problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2017
very fast and very professional
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2017
package received on time not disappointed there will be other order in sight me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2017
Very good service, delivered exactly on time. Félicit
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2017
Very good both in terms of information and delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/10/2017
Ordered on Friday 13 Oct and shipped on 15 Oct ?...?.. The deliveryman was supposed to drop it off at the relay point on the 21st and didn't do so until the evening of October 24th -? picked up on October 25th, i.e. 12 days after the order was placed! Delivery times are really too long and the mondial relay tracking system works intermittently. ... Too bad. I'm thinking of changing to another site for my next orders, for c
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Verified Buyer
Rating: 3 out of 5
following a purchase from 24/10/2017
My package was never delivered My package was never delivered, because of uncomplete adress according to delivery service. I expect a refund for at least the amount of the returned purchase. In that case i will purchase a similar item but on scale 1/72 instead of 1/144.
Response from 1001hobbies
Dear customer, We will issue a voucher as soon as the product is returned to us so you can make a new order with the item of your choice. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/10/2017
My package was never delivered My package was never delivered, because of uncomplete adress according to delivery service. I expect a refund for at least the amount of the returned purchase. In that case i will purchase a similar item but on scale 1/72 instead of 1/144.
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Response from 1001hobbies
Dear customer, We will issue a voucher as soon as the product is returned to us so you can make a new order with the item of your choice. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
Prompt services Prompt services, parts arrived well packaged and in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
perfect fast well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
No negative comments. The packaging is perfect, the products received conform to the order, the ease of ordering is real and the delivery time is very short.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/10/2017
Prompt services Prompt services, parts arrived well packaged and in good condition
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 22/10/2017
Quality as expected. Delivery time was quite long. Order processed on 02.10.2017 delivered on 19.10.2017 (according to online store: dispatch in 4-6 days).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2017
Fast ordering and shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2017
Super très bon site de maquette ça m 'eu rappel quand j'ai té enfant quand j'a l'ai aux magasin pour acheter des maqu
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2017
Product quality delivery times are respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2017
Thank you for the speed of my order. I am very happy with your service. Excellent material. Sincerely
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2017
I used to receive my orders at home, but now they're dropped off at a relay point. Why? Otherwise, they're always as professional and of good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2017
Very good sit
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2017
Very satisfied claude CHAFFI
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2017
I highly recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2017
Recu attend merci et bonne peinture. Have a nice day
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/10/2017
The delivery packaging (bubble envelope in my case) is not suitable. The poster included in the order is crumpled, and a brush hair protector escaped during handling of the envelope, damaging the poster.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2017
the internal product tracking is peculiar no initiative concerning large orders and therefore a product is missing you have to send several emails so that you propose a credit for the missing product and send the order on time instead of a shipment under 24h to 48h for me it took 16 days is what is a pity. otherwise excellent quality pro
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2017
Fast delivery, undamaged parcel, satisfied with site
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/10/2017
Everything was fine! Delivery took approx. 1 week. The items are great!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/10/2017
Ordering and delivery went smoothly. I am also satisfied with the price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
Perfect. Package received quickly. Impeccable products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
Clean, fast shipping at a reasonable price
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/10/2017
Interview with customer service: quick response, delivery not on time. DéÃ
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
Very serious companyproduct very well packaged and delivered on time with punctuality and efficiency follow up by mail very well done very satisfied with the product as with the delivery I le
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
delivery on time, no problems, everything arrived in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
Very good order tracking without having an account. Good product
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/10/2017
Fast, correct price and serious in delivery and with what it sells.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
Fast delivery, goods conform to specifications, correct packaging. Nothing to say impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
Fast and accurate shipment of paint cans.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
As planned
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/10/2017
I been very impressed I been very impressed! Great stuff! Fast deliveries! Thanks!
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