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T
Rating: 5 out of 5
Order as expected. Deadline respected. Well packaged.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
A little patience was necessary, but in the end everything went smoothly as usual. Impeccable packaging, flawless tracking of the package, etc. :=)
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R
Rating: 4 out of 5
I am satisfied with my order, despite the waiting time for an item; because it comes from Ukraine. However, I took away one star because I do not understand why some items are indicated with a delivery time of 2 to 4 weeks; while they are also indicated as having a certain quantity available.
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A
Rating: 5 out of 5
Product conforms to my order. Delivery without problems. Perfect.
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O
Rating: 3 out of 5
Too long to receive the order. Failure to meet the promised date announced at the time of the order.
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K
Rating: 5 out of 5
efficient & fast
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C
Rating: 5 out of 5
First order at 1001 hobbies and successful experience: product received very quickly and perfectly protected
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J
Rating: 4 out of 5
Good offer, a bit slow in shipping.
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J
Rating: 5 out of 5
Compliance, security, and transparency.
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D
Rating: 3 out of 5
Package received well but more than a month after the order. It's a shame that when the site says in stock, it actually means to order.
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S
Rating: 5 out of 5
super
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J
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
fast shipping, what was put on sale corresponds to what was purchased
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A
Rating: 5 out of 5
He reached his destination well and the monitoring of shipments was useful.
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L
Rating: 5 out of 5
Quality merchandise at reasonable price Fast shipping Great communication Will buy from again
M
Rating: 5 out of 5
Very good
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H
Rating: 5 out of 5
well packaged and fast delivery. price quality of the car model is excellent.
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F
Rating: 3 out of 5
I will be completely satisfied if my order WVVNBEWPI is also shipped to the same Pickup Point as this one.
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J
Rating: 3 out of 5
I have a pending claim for lack of material.
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N
Rating: 5 out of 5
Superb products, I am delighted to highly recommend, super quality!
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Y
Rating: 5 out of 5
Nothing to complain about, it was perfect
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G
Rating: 5 out of 5
Small incom
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F
Rating: 5 out of 5
Fast delivery. The package arrived on the agreed date.
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J
Rating: 5 out of 5
perfect
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M
Rating: 5 out of 5
very good
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H
Rating: 5 out of 5
Kind responses, fast delivery
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M
Rating: 5 out of 5
Great service! It took a while for the shipping, but they were hard-to-find items at a great price!
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M
Rating: 5 out of 5
Unbeatable
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F
Rating: 4 out of 5
Delivery time a bit long.
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M
Rating: 5 out of 5
Exactly as promised, safely shipped!
J
Rating: 5 out of 5
¡
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N
Rating: 5 out of 5
I was satisfied with my order, even though it was delayed.
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Response from 1001hobbies
Hello, Thank you for your feedback and we apologize for this incident. We are sincerely sorry for the processing delay of your order. This delay is related to a change in logistics provider, which temporarily disrupted our organization and shipping times. However, we are pleased to learn that, despite this setback, you were satisfied with your order. Rest assured that we are doing everything necessary to restore optimal service as soon as possible. Thank you for your understanding, 1001hobbies
J
Rating: 5 out of 5
Excellent purchasing service! However, plan ahead when it comes to ordering. Delivery times are often not respected, especially since shipping costs are very high.
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E
Rating: 5 out of 5
So happy to have received my kit quickly!
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J
Rating: 5 out of 5
Good purchase, perfect delivery.
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J
Rating: 3 out of 5
The order was delayed a lot in being served, it was first available and then it was not, but the order was already paid for.
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Response from 1001hobbies
Hello,
Thank you for your comment.
We understand your frustration with the delivery time and would like to clarify a few points. The product HMS Eskimo 1941 was listed as available, which means it was on our supplier's list, but not necessarily in immediate stock in our warehouses.
In your case, the product had to be specially ordered from the supplier, which required additional time before shipping. We apologize if this was not clear at the time of purchase.
We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future.
Sincerely,
1001hobbies
Thank you for your comment.
We understand your frustration with the delivery time and would like to clarify a few points. The product HMS Eskimo 1941 was listed as available, which means it was on our supplier's list, but not necessarily in immediate stock in our warehouses.
In your case, the product had to be specially ordered from the supplier, which required additional time before shipping. We apologize if this was not clear at the time of purchase.
We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future.
Sincerely,
1001hobbies
M
Rating: 5 out of 5
After receiving the advice through customer service, I purchased the thinner they recommended, which turned out to be perfect.
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N
Rating: 5 out of 5
Order as described Fast and careful shipping
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L
Rating: 5 out of 5
Very good products, fast shipping and excellent tracking.
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Y
Rating: 5 out of 5
Very well packaged and fast
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