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A
Rating: 4 out of 5
Satisfied but shipment a little long, too bad for the next order mercy
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very efficient and a great series
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V
Rating: 3 out of 5
Delivery The delivery time for just a few model paints was terrible. I could have built the whole model in the time I have waited for the correct paints and after three weeks one still has to be delivered. I am sure I'm not the only one who has waited more than three weeks for delivery which is not acceptable in today's market.
Response from 1001hobbies
Dear customer, We apologize for the inconvenience. We are currently in contact with new shippers to try to improve the shipping delays toward the UK. Best regards, The 1001modelkits team
A
Rating: 3 out of 5
Delivery The delivery time for just a few model paints was terrible. I could have built the whole model in the time I have waited for the correct paints and after three weeks one still has to be delivered. I am sure I'm not the only one who has waited more than three weeks for delivery which is not acceptable in today's market.
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Response from 1001hobbies
Dear customer, We apologize for the inconvenience. We are currently in contact with new shippers to try to improve the shipping delays toward the UK. Best regards, The 1001modelkits team
A
Rating: 4 out of 5
Good follow-up and interesting promotions
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A
Rating: 4 out of 5
Everything went well with the parcel, just a few unanswered e-mails.
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A
Rating: 5 out of 5
Very happy because well received despite bad weather and order well respected
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A
Rating: 5 out of 5
Very well delivered in point relay quickly enough everything was fine
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A
Rating: 4 out of 5
Good products sent well protected. Delivery time a bit long
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A
Rating: 4 out of 5
package conforms to order even if delivery was delayed
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A
Rating: 4 out of 5
The parcel arrived on time and was well packaged One small complaint: the shipping policy is not clear, in any case I did not fully understand it.
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A
Rating: 3 out of 5
Reference error on delivery but quick refund for lack of similar product
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A
Rating: 5 out of 5
the shipment corresponds well to what I ordered (decals and photo etchings) in a correct time all in a well protected envelope . salu
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A
Rating: 5 out of 5
Perfect! All OK.
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A
Rating: 5 out of 5
My son's boat broke down excellent handling of the matter quick and efficient resolution
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V
Rating: 3 out of 5
lousy communication when attempting to elicit info from the company via email it was absolutely and categorically ignored. Other than that, the item that was ordered was shipped on time and arrived in time.
Response from 1001hobbies
Dear customer, We apologize for the inconvenience. There was an error concerning some of the messages sent by our customers. It has now been solve. We hope you are satisfied with the product. Best regards, The 1001modelkits team
A
Rating: 3 out of 5
lousy communication when attempting to elicit info from the company via email it was absolutely and categorically ignored. Other than that, the item that was ordered was shipped on time and arrived in time.
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Response from 1001hobbies
Dear customer, We apologize for the inconvenience. There was an error concerning some of the messages sent by our customers. It has now been solve. We hope you are satisfied with the product. Best regards, The 1001modelkits team
A
Rating: 4 out of 5
Good and fast
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A
Rating: 5 out of 5
Perfect, it's all in the title
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A
Rating: 5 out of 5
Highly recommended!
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A
Rating: 5 out of 5
Respect of the order clear information on the different steps of the order follow-up
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A
Rating: 5 out of 5
Wide selection. Easy ordering. Fast delivery. It was perfect
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A
Rating: 5 out of 5
exelent performance!
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A
Rating: 5 out of 5
Product available.at an attractive price.well packed.I recommend this great site! For my part it's the 4th time I've ordered and I've never been disappointed!
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A
Rating: 3 out of 5
I chose this model because it was suitable for beginners but too difficult for my 11-year-old son.
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A
Rating: 5 out of 5
I was able to find a piece I've been looking for for 5 years!
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A
Rating: 5 out of 5
First order at 1001 maquettes prestation sérieus
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A
Rating: 5 out of 5
Fast delivery, very satisfying and simple purchase with good follow-up.
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A
Rating: 5 out of 5
Package received on time with no problems. Site to consider for a future purchase.
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A
Rating: 4 out of 5
A small problem with the shipment increased the delivery time, but 1001 maquettes was very attentive, understanding and responsive. In the end, delivery enabled me to give my gift on time. In short, completely satisfied.
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V
Rating: 5 out of 5
Great company Very good to deal with, order came within their estimated time
A
Rating: 5 out of 5
Very Fast corresponds to my comman
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A
Rating: 5 out of 5
Great company Very good to deal with, order came within their estimated time
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A
Rating: 3 out of 5
Too bad no feedback on the messages left on the site.
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A
Rating: 5 out of 5
Items match description fast delivery. ****
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A
Rating: 5 out of 5
Fast, accurate delivery
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A
Rating: 5 out of 5
To be recommended
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A
Rating: 5 out of 5
Very very bi
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A
Rating: 3 out of 5
All the jars of model paint had a very sticky barcode label, so all the jars remained sticky.
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V
Rating: 4 out of 5
I have used it several times. Was and am impressed by the service. Prices not always top. Very accommodating with returns.
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