English 
F
Rating: 5 out of 5
Delivery date delayed a few days from that originally stated, but customer service quick in response and package arrived undamaged.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 3, 4 and 5 stars
Reset filtersE
Rating: 4 out of 5
As always correct
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
D
Rating: 5 out of 5
Excellent products and fast shipping
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D
Rating: 5 out of 5
Perfect
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P
Rating: 3 out of 5
Unfortunately a very long delivery time this time
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O
Rating: 4 out of 5
reliable delivery. Ergonomic site. But I had to go to the manufacturer's site to find some product info (difficulty level), hence the 5th star.
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K
Rating: 5 out of 5
Excellent service
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J
Rating: 5 out of 5
Order processed quickly
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
R
Rating: 3 out of 5
It was not really clear to me that the item I ordered (warlord starter set) was not in stock and that I ordered it not in the Netherlands but in France, so it took longer than expected. Items were delivered well in the end.
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P
Rating: 5 out of 5
Simply ordered. Arrived faster than expected.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
T
Rating: 5 out of 5
Delivery more than punctual, well packaged. Item as expected, gladly again!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Rating: 4 out of 5
One thing, the packaging was crushed and the model box was damaged - not the first time this has happened to me.
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L
Rating: 5 out of 5
It took a while to arrive but it's there and in good condition.
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J
Rating: 4 out of 5
Had ordered and game, unfortunately I received it in French instead of the English version as described. Fortunately customer service helped me well and I got my money back in full after returning it free of charge.
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R
Rating: 4 out of 5
Had to wait a while, but delivered fine in the end!
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B
Rating: 5 out of 5
Good communication
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S
Rating: 5 out of 5
Delivery in 1 day very expensive but on time! So very fast!
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A
Rating: 3 out of 5
Order placed in early December and received a month later...
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A
Rating: 5 out of 5
You are unsurpassed
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J
Rating: 4 out of 5
Order received well. Tracking good and clear. Delivery only took longer than expected, product said "in stock", but it was in stock at supplier, so it had to be ordered from supplier first.
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T
Rating: 5 out of 5
Order fine to follow and received in good condition. Also, the order met expectations.
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T
Rating: 4 out of 5
A good selection of kits but delivery took over a month.
It appears that they don't stock some items themselves but have to order them elsewhere.And that can take a very long time.Very annoying if you had thought you could start your kit soon.
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It appears that they don't stock some items themselves but have to order them elsewhere.And that can take a very long time.Very annoying if you had thought you could start your kit soon.
B
Rating: 5 out of 5
Good condition and fast delivery
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
P
Rating: 5 out of 5
Very good, fast.
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M
Rating: 5 out of 5
Good aftersales notification
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J
Rating: 5 out of 5
Good price, fast shipping and quality product.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
B
Rating: 3 out of 5
Very late. But order arrived safely.
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R
Rating: 5 out of 5
yes I can confirm that the order arrived on time and even with a little bit of advance the 2. boxes without any error and in good condition. service therefore correct and meeting my expectations! Sincerely your customer.
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J
Rating: 5 out of 5
speed of service
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S
Rating: 5 out of 5
Easy to find what you were looking for, neatly packaged and fast shipping! Highly recommended
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¨
Rating: 5 out of 5
Fair prices, plenty of choice.
Fast, well-packaged shipment.
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Fast, well-packaged shipment.
G
Rating: 5 out of 5
I am very satisfied! Very good communication, very quick response and attentive to customer needs.
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V
Rating: 5 out of 5
Fast and careful delivery, thank you!
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G
Rating: 5 out of 5
Went fine
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M
Rating: 5 out of 5
Very serious
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R
Rating: 4 out of 5
Clear in itself but it is a bit inconvenient that items that are no longer available are still on the site.
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A
Rating: 5 out of 5
Delivery time may have been a little long, but that may have been due to the timing of the order. To be seen later. Satisfactory overall
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J
Rating: 4 out of 5
Great selection
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
F
Rating: 5 out of 5
Top!
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M
Rating: 5 out of 5
No complaints. All OK.
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