1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Cheap seller of the item, shipping a little long and packaging damaged.
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Juan Luis B.
Rating: 3 out of 5
following a purchase from 17/01/2024
40 days to receive the order. In other occasions it has not been like this, but it is very delayed. The content, as expected
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Jean-Paul L.
Rating: 3 out of 5
following a purchase from 17/01/2024
delivery time much too long. when i ordered everything was in stock. more than 10 days for delivery much too long for me.
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Luc B.
Rating: 3 out of 5
following a purchase from 02/12/2023
Many delays.
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Antoine A.
Rating: 3 out of 5
following a purchase from 05/01/2024
Thank you for the fast delivery
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Gianluca P.
Rating: 3 out of 5
following a purchase from 16/01/2024
The poor choice of courier company, with slow delivery and various excuses penalize my review
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Jean-Claude S.
Rating: 3 out of 5
following a purchase from 16/01/2024
assembly instructions are in English.
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Klaus S.
Rating: 3 out of 5
following a purchase from 04/01/2024
Long delivery time. Model is okay, box is torn. Handling of the complaint bureaucratic.
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Manuel N.
Rating: 3 out of 5
following a purchase from 21/12/2023
Regular
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Bruno F.
Rating: 3 out of 5
following a purchase from 15/01/2024
lack of explanation in French on the construction of the model - also disappointed with the size of the model. Nothing to say about 1001Hobbies - delivery as ordered.
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Jean-Paul L.
Rating: 3 out of 5
following a purchase from 27/12/2023
Long waiting times
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Nathalie A.
Rating: 3 out of 5
following a purchase from 10/12/2023
Correct delivery: After a slight hitch due to an unforeseen restocking problem, the item finally arrived before Christmas.
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Cristiano D.
Rating: 3 out of 5
following a purchase from 16/12/2023
The packaging of the 'item ordered was poor, the package containing the item jolted inside the box because there was only a sheet of paper as padding.
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Matilde B.
Rating: 3 out of 5
following a purchase from 18/12/2023
The package took a long time to arrive and the tracking was also lost for a long time by customer service who could not inform me of the location of my package. In any case, the package arrived, albeit very late, at its destination and complete with everything.
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Toni F.
Rating: 3 out of 5
following a purchase from 30/11/2023
Delivery times far too long!
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Patrick C.
Rating: 3 out of 5
following a purchase from 14/12/2023
ordered on 14/12/23, delivered on 10/01/24, nicely packed, delivery time did take a long time, good communication via email about this. Everything can always be better of course....
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Daniel P.
Rating: 3 out of 5
following a purchase from 18/11/2023
order placed on november 16 collected mid december
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Frédéric H.
Rating: 3 out of 5
following a purchase from 14/12/2023
The products are OK because conform, the packaging is nickel, the delivery was bcp longer than announced too bad.
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Valérie V.
Rating: 3 out of 5
following a purchase from 30/11/2023
I had no trouble navigating the site, which is very complete to satisfy both the young and the not-so-young. The only downside was that delivery took a very long time: I ordered on November 30, for a birthday on December 17, and I received the package by e-mail on Sunday, December 17, even though the worldwide relay point was closed! fortunately, I live in a small village, and the shopkeeper was extremely kind to come and open the door on purpose so that I could give the cake as a present!
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Celine M.
Rating: 3 out of 5
following a purchase from 20/11/2023
Very long delivery times
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Cheyenne D.
Rating: 3 out of 5
following a purchase from 29/11/2023
Arrived well packed in carton
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Bernard C.
Rating: 3 out of 5
following a purchase from 12/12/2023
delivery time too long (over 2 weeks). This was due to the fact that an item in the order had to be ordered from the supplier, but this was not indicated anywhere on the site. Otherwise, the order was ok.
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Cédric S.
Rating: 3 out of 5
following a purchase from 05/12/2023
I find that preparation times are getting longer and longer... Right now I'm buying 3 items in stock, but I've got a supplier waiting for me during preparation. (Maybe you were looking for a box the size of my order?) I don't know who the genius is who thinks that for models at 100€ each, taping the 3 together in bubble wrap is a good idea.
The boxes came in a state of m..... and just to remove the tape, the boxes tear. What's more, I'm asking my son to help me collect the parcel from the post office, as he was grown up, but he saw his gift inside through the bubble wrap... It's unacceptable, seriously.
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B V.
Rating: 3 out of 5
following a purchase from 20/12/2023
Neatly delivered. It took a long time though
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Laurent S.
Rating: 3 out of 5
following a purchase from 08/12/2023
Articles in stock on the site ordered on the 16th but delivered after Christmas.
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Ernst F.
Rating: 3 out of 5
following a purchase from 17/10/2023
After two months we learned that some items are not available and therefore waiting so long for delivery is not okay
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Lola H.
Rating: 3 out of 5
following a purchase from 13/12/2023
The figurine is superbly packaged! Well done to the staff for their diligence in sending out the parcel! The only problem I have is with the information on the website. The shipment was scheduled before Christmas by chronoposte, written in black and white and trusting the information on the site, I bought it delighted that it offers and ensures such a fast shipment. After the purchase, the site told me that it was out of stock. Disgusted by this unpleasant surprise, I felt a bit ripped off by the erroneous information that had been divulged. A delighted and satisfied customer is above all an informed customer. Despite everything, the after-sales service is very fast! The package was meticulously packed and dispatched as soon as I received the figurine in their warehouse.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Franck T.
Rating: 3 out of 5
following a purchase from 06/12/2023
hello, you forgot to put the ladder. other than that, it's fine!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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'Sebastien+' B.
Rating: 3 out of 5
following a purchase from 18/12/2023
Super site with a very interesting choice, fast delivery _ Downside = Mondial Relay: package opened and searched before drop-off at relay point_ luckily remained complete ...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Alain P.
Rating: 3 out of 5
following a purchase from 23/11/2023
Expensive product and slow delivery
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Vincent D.
Rating: 3 out of 5
following a purchase from 13/12/2023
delivery times too long , selling prices higher than other suppliers
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Scieux F.
Rating: 3 out of 5
following a purchase from 15/12/2023
Good delivery times, but high delivery charges.
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Yann P.
Rating: 3 out of 5
following a purchase from 20/07/2023
Hard to plug into my battery
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Alain G.
Rating: 3 out of 5
following a purchase from 10/12/2023
One brush, without tubular protection, was "stuck", on the bristle side, in the bubble-paper, while the second, of the same reference, was fitted with its protection. On the plus side: fast delivery.
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Paul A.
Rating: 3 out of 5
following a purchase from 25/08/2023
Search bar makes navigating the website easy if you know what you're looking for. Otherwise I don't know.
Had no problems with my order. Took a bit to get here but that's because it traveled from one country to another.
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Antonio S.
Rating: 3 out of 5
following a purchase from 03/12/2023
Good products at competitive prices, at least for the items I purchased. Very long delivery time, partly because some products were not immediately available and partly because of the malfunction of the Italian courier.
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Laurent B.
Rating: 3 out of 5
following a purchase from 07/12/2023
A vast and varied catalog, and fast shipping. But considering the shipping costs and the type of items, you'd expect careful packaging... but no, not for me this time. So I'm a little disappointed on this point.
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Michel T.
Rating: 3 out of 5
following a purchase from 28/11/2023
Didn't get the brush protectors 000 Too bad
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Jens K.
Rating: 3 out of 5
following a purchase from 19/11/2023
It took me quite a while to finally get my figures... but they were really great
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Herve G.
Rating: 3 out of 5
following a purchase from 26/11/2023
Product in stock, but 3 weeks for delivery. Aliexpress does as well.
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