Customer reviews of 1001hobbies

A little pricey, but so are the others selling this stuff. Since it comes from France (which really isn't clear when you order) takes longer then normal.

Received order several weeks later than it claims on the website (about one week)

as usual not enough gloss not enough colors and then the discount of 5 percent for a purchase of 100 euros not good that I do not have a big pension so I can not afford thenb I will not buy paint to let it harden in the pot waiting to use voila the result of my experience good day jack

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The timing and tracking have taken too long, more information on the process would be encouraging. The shipment is correct.

Order took a long time to arrive. These were needed on promised delivery date but arrived much later so I had to order this order elsewhere and received it faster

are confusing, some products that were supposed to arrive in a short time never arrived and other products apparently available, while waiting for them to arrive others disappeared or even became pre-orders. I had to send a lot of emails and make several phone calls while also having to insist that I demanded refunds, which they then did with a couple of refunds and a voucher, which luckily I was able to spend because there was another item I was interested in. in short out of 5 models I received one that took three weeks to ship despite it being available. in short they are honest in that they refunded what they owed but too dispersive, on the model I received I saved something compared to average prices but it wasn't worth all the time I had to waste.

Goods as promised. Delivery time far too long. Communication ok, but not precise.

The paint colors do not match, yellow and burgundy among others. 4 colors received, only 2 usable, and if I follow the nomenclature I need 14 so frustration.

I bought 2 constructions but if I knew that it is explained only in German I would never have made the purchase also because I did not choose the easier ones....peccato....they are new and left in the closet

The site is done well, easy to choose and order the product. However, the delivery time is too long for a not inconsiderable cost.

Best thing was the price on this particular model, but they're often not competitive on price. It's not apparent when ordering, but dispatched from Europe, which means a delay on delivery. Worst thing, only wrapped in bubble wrap, so more prone to damage and was grilled by the postie about the kit, which could be clearly soon through this.

Order only partially completed, but had paid full price.

Shipping was very slow...The stickers were placed over the paint labels, and when I tried to peel them off they took the label away with them, so it was very difficult to work out which shades of color were which...otherwise, packaging was very good.

The special radar tower I bought with previous order , expensive and quality pulls at nothing for a collector-builder .To place so many orders with you this is really very poor result , really leaves much to be desired .

My order was over a month late and I couldn't get an exact delivery date!

My order was delivered quickly. Unfortunately, the color number labels were glued over all the colors. It was very time-consuming to wash these stickers off without damaging the stickers underneath.

There were some problems with the stock of some products so it took a while, but as soon as it was shipped it arrived within 3 days and in very good condition.

I received a broken 80€ figure. After I contacted them, of course, they wanted to give me a 15€ voucher (for a broken 80€ figure ???). Since I was not satisfied, they wanted me to absolutely destroy the figure and send a picture. Only then would I have gotten a new one, so I preferred to take the 15€ and fix the figure with some glue, but I have to say that the shipping and how it was packed was absolutely bad.
At least 3 stars because the support is nice and replies quickly

There was a spray can of Tamiya TS17 missing. I reported that, but haven't gotten a response yet.

The first order placed on 17/07/23 arrived on 26/07/23. The second order, placed on 18/07/23, has not yet arrived (27/07/23). To be improved!

fast delivery items at reasonable price not excessive

Very long delivery time. Impossible to reach them by phone

service too long for last order

disappointed by the quality of the paint, throw away one can and the other will soon do the same.

The models were a gift to my husband for his birthday so I payed the extra for them to be gift wrapped. However the gift wrap was a lot to be desired it looked liked they couldn’t be bothered so had to redo it. Otherwise quick and easy.

The items arrived, but communication about delivery left a lot to be desired.
If you call them outside of business hours it seems like they have been closed for two years.

Searching for specific products a bit complicated

Order was uncomplicated and arrived quite quickly. However, the contents were dirty/dusty.

The free shipping advertisement seems to be misleading because it does not explain when it applies and when it does not apply apart from the minimum purchase amount.

The carrier damages the packages, which is a shame and not the first time. We should think about changing carriers or ringing the bell.

Not all items are cheap; in fact, some are out of the market.

Mail with questions are not answered.Product is good.Price is clear you may like yourself I think.Delivery is Okay,not super fast.

Very poor delivery by the post office

Slow delivery service and not specified at time of order.

It's a pity that this time, as the packaging was flexible, the poorly protected contents were crushed. I still recommend it.

Too many incomprehensible emails and very long waits.

Delivery time a little long,but above all no reaction to emails or phone calls.Impossible to contact them.

Rather long delivery time, no information, difficult to contact seller and in the end one of the items was changed for another reference, certainly equivalent, but a little message would have been welcome. In short, first and last order with this seller.

Large assortment which is very positive, only because of different languages the description is not always clear. Furthermore, the delivery time is relatively long (considering what most Dutch shops can do) It is also a pity that you can not make a wish list or something for future orders. You have to keep looking everything up. Also customer contact is not good in terms of answering in the right language.