1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Hello Dominique, thank you for your feedback regarding the delivery times. We understand that this can be frustrating and we are actively working to improve our processes to reduce these delays. Your opinion is valuable and helps us better serve our customers.
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Stephanie C.
Rating: 3 out of 5
following a purchase from 12/03/2026
The product is very good but delivery times were not respected and without warning
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Response from 1001hobbies
Hello Stephanie, we thank you for your feedback and are delighted to learn that the product satisfies you. We are sincerely sorry for the missed delivery deadlines and the lack of communication on this matter. Your feedback is valuable and we are actively working to improve our service to avoid this kind of inconvenience in the future.
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Claude M.
Rating: 3 out of 5
following a purchase from 19/03/2026
Very long delivery times, poor communication from the seller (partial delivery without specifying the goods sent, nor the deadlines for the remaining items). Reference error (previous order)... a very expensive seller, whose timeliness and quality of service are not justified. It's a shame, but it looks like France.
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Knut K.
Rating: 3 out of 5
following a purchase from 26/02/2026
It took a very long time, but I am very satisfied with the delivery itself.
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Daniel P.
Rating: 3 out of 5
following a purchase from 16/03/2026
The package arrived damaged, with some parts of the box bent.
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Jean Paul B.
Rating: 3 out of 5
following a purchase from 06/03/2026
Hello, for a few years now, I have placed many orders with you. This time, some items were missing from my order. Why did you give me a credit note of 57.60€? I could have waited for a late delivery and it's not easy to apply this credit note to an order.
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Nadege F.
Rating: 3 out of 5
following a purchase from 08/03/2026
One of the boxes was not intact, a little damaged while the package was perfect.
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Alain T.
Rating: 3 out of 5
following a purchase from 12/02/2026
HELLO nothing to say about the product, however the delivery time is not great Best regards
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Alessandro M.
Rating: 3 out of 5
following a purchase from 23/02/2026
A piece of the airplane is missing, the transparent dome of the cockpit...
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Philippe C.
Rating: 3 out of 5
following a purchase from 27/01/2026
Delivery instructions not followed... Too bad...
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Fabienne J.
Rating: 3 out of 5
following a purchase from 04/02/2026
No issues with the products. But 3 weeks delay for receipt. Several emails sent to get information as there was no information from them. No commercial gesture.
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Response from 1001hobbies
Hello Fabienne,
Thank you for taking the time to share your experience on our site. We are glad that you are satisfied with our products, but we are sorry to learn that the receipt took longer than expected. Your feedback regarding the lack of communication is valuable and we are committed to improving our services in this regard. Please do not hesitate to contact us directly for any questions or assistance. We appreciate your understanding and hope to fully satisfy you with your future orders.
Best regards,
The 1001hobbies team
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William S.
Rating: 3 out of 5
following a purchase from 26/02/2026
The items I ordered arrived safely, but your website's tracking option showed them as just being shipped the day before they arrived (?)
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Zsuzsanna B.
Rating: 3 out of 5
following a purchase from 16/08/2025
The qality is perfect. And the price to. But I wait too much for my parcel
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Joop H.
Rating: 3 out of 5
following a purchase from 08/01/2026
difficult to reach via phone and email communication we do not understand each other. products are fine nothing wrong with them.
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Response from 1001hobbies
Dear Joop,
Thank you for your review and feedback. We are sorry to hear that you had trouble with our phone and email communication. We strive to serve our customers as best as we can and will certainly take your comments to heart. Nice to read that you are satisfied with our products. If you have further questions, please do not hesitate to contact us; we are happy to help you further.
Best regards,
The 1001hobbies Team
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Denis K.
Rating: 3 out of 5
following a purchase from 26/01/2026
Too long delays
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Jacky M.
Rating: 3 out of 5
following a purchase from 05/02/2026
Perfect item, but excessive delivery times (close to a month). However, I will remain a customer with you. Best regards
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David J.
Rating: 3 out of 5
following a purchase from 17/11/2025
Pre-ordered goods were repeatedly postponed. Arrived 2 months later than originally announced.
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Chrisbsamere C.
Rating: 3 out of 5
following a purchase from 04/01/2026
Satisfied with the product, but the pre-order date postponed by a month without warning was not great
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Daniel M.
Rating: 3 out of 5
following a purchase from 18/02/2026
this is not the desired shade
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Frederick M.
Rating: 3 out of 5
following a purchase from 04/02/2026
Hello. I received a reference for figurines instead of another one, and I have not received any feedback after my request to customer service. The rest: shipping time, packaging... was without issue.
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Fabrice C.
Rating: 3 out of 5
following a purchase from 20/01/2026
Shipments sometimes too long (items displayed available, while they are not)
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Herman O.
Rating: 3 out of 5
following a purchase from 25/12/2025
Very poorly accessible, and a long wait for a response to an email message
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Frank R.
Rating: 3 out of 5
following a purchase from 09/10/2025
After a long wait, I finally received the package
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Isabel S.
Rating: 3 out of 5
following a purchase from 29/12/2025
It was a Three Kings gift and I received the package a month later.
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Claude H.
Rating: 3 out of 5
following a purchase from 12/01/2026
No home delivery as agreed. Collection of the package after 3 trips to the post office and no explanation for the delay in availability.
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Claudia M.
Rating: 3 out of 5
following a purchase from 13/09/2025
Unfortunately, the outer box was cut, apparently with a cutter, even the back of the figurine
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Stefan L.
Rating: 3 out of 5
following a purchase from 31/03/2025
We waited a long time for the delivery; the support took several days to respond to the request. Then it went smoothly without further issues.
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Michael C.
Rating: 3 out of 5
following a purchase from 26/11/2025
I am happy to receive my package despite waiting 2 months.
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Guenni G.
Rating: 3 out of 5
following a purchase from 21/12/2025
Shipping took too long
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Eric M.
Rating: 3 out of 5
following a purchase from 08/01/2026
delivery delay problem with Chronopost. Following a message questioning on your platform, I never received a response.
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Vincent D.
Rating: 3 out of 5
following a purchase from 04/01/2026
my package was stuck for 6 days at the Chronopost sorting center. I paid for delivery fees and the requested service was not optimal. So, I am not happy with the service provided by Chronopost. On the other hand, regarding the ordered merchandise and its shipment, I congratulate 1001hobbies. Very good and I encourage future customers to honor their orders with this supplier.
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Vincent G.
Rating: 3 out of 5
following a purchase from 20/12/2025
I certainly received my order but the delivery time was not at all what was displayed at the time of purchase nor the stock for that matter. Moreover, no one is responding either on the phone or by email.
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Steve B.
Rating: 3 out of 5
following a purchase from 20/12/2025
Ok product, but terrible customer service :-( Paid $60 for “expedited shipping” in order to receive before Christmas (when I was to share my display with family), and nothing was shipped for days after I ordered it, and they never responded to my multiple attempts to cancel the expedited shipping when unrealized they would never make it in time. They ignored all my requests and sent for $60 anyway, and so I paid $60 for a package that came 16 days after I ordered it - 11 days after I needed it :-(
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Lisa P.
Rating: 3 out of 5
following a purchase from 25/12/2025
Everything arrived well, we would like to return 1 product but what a hassle to return something.. this should be much easier
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Steven N.
Rating: 3 out of 5
following a purchase from 24/10/2025
2 months of waiting but it's normal the product was rare
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Ana M.
Rating: 3 out of 5
following a purchase from 20/12/2025
I requested it with the most expensive shipping so that it would arrive between the 23rd and the 26th, and it arrived on the 29th
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Anne B.
Rating: 3 out of 5
following a purchase from 21/12/2025
information
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Antonio D.
Rating: 3 out of 5
following a purchase from 05/12/2025
discreet
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Bertrand F.
Rating: 3 out of 5
following a purchase from 02/12/2025
Delivery becomes long
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Pascal D.
Rating: 3 out of 5
following a purchase from 23/11/2025
Promise of delivery deadline not met
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