English 
A
Rating: 3 out of 5
I found what I was looking for, however, the shipping cost is too high.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
3 star reviews
Reset filtersV
Rating: 3 out of 5
My last order was rather disappointing.
I had requested the order be canceled due to its prolonged time in being filled and my money refunded. The order for decals was several months in processing.
The request was seen but ignored. I found this as being extremely unprofessional. The refusal to refund my money was annoying and frustrating. Since the order was several months old without being filled or any notice of anything being done till it was shipped months after the order was placed.
This will affect any future orders, if any, that I place with 1001 Hobbies.
I had requested the order be canceled due to its prolonged time in being filled and my money refunded. The order for decals was several months in processing.
The request was seen but ignored. I found this as being extremely unprofessional. The refusal to refund my money was annoying and frustrating. Since the order was several months old without being filled or any notice of anything being done till it was shipped months after the order was placed.
This will affect any future orders, if any, that I place with 1001 Hobbies.
A
Rating: 3 out of 5
Packaging: Very well thought-out Delivery - Delivery time: RAS Model: "The tailplane / rudder" in plastic, color "Light gray", should have been painted blue like the fuselage! Fuselage paint: you should have chosen a blue that was "matt or slightly satin" for greater plausibility.
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G
Rating: 3 out of 5
+ The paket was well packed and everything was in it unscathed - it arrived much too late.
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A
Rating: 3 out of 5
all-assembled figurines contrary to my habit of working with spare parts;no pleasure in creating.figurines added to my stock for later use.the capped heads can be adapted fortunately.
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C
Rating: 3 out of 5
I am not happy, of the two models that I ordered I have only received one, the Diana vehicle, the other one "Waiting for replacement : Horch German Major Car (Kfz.15) Early Version" I have not had any news. I have tried to call several times and on the customer service phone there is a voice mail. The store has not contacted me by phone or email as other stores have done when an item was pending replacement. As long as I have no news from Customer Service or the model does not arrive I do not think I will buy again, it is a pity because it has good material that you can not find in other stores.
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A
Rating: 3 out of 5
When you order, the product is in stock but for delivery you are missing part of the order and you do not communicate enough.
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A
Rating: 3 out of 5
Good site, with lots of references, even if some are missing (e.g. Vallejo). Filters could be more relevant (e.g. set the model aircraft filter and end up with cars).
It could be interesting to describe what the manufacturers do, to enable novices to choose with greater confidence.
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It could be interesting to describe what the manufacturers do, to enable novices to choose with greater confidence.
A
Rating: 3 out of 5
Fast delivery but product a little below my expectations. Storage box a little damaged and two figurines missing.
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V
Rating: 3 out of 5
I ordered in December but one large item was not in stock (although that wasn't stated when placing the order). Instead of refunding the 52 GBP they gave me a credit note. The item just came back in stock 6 months later so I put it in my basket but there was no way to apply my credit note. I had to phone them and they organised it at their end and I've just had delivery so all's well that ends well. I wasn't happy about getting a credit note when I actually requested a refund but I appreciate them sorting out my delivery now.
C
Rating: 3 out of 5
I would have liked them to be more flexible in extending my initial order with another product, especially since it had not yet been prepared, as it was Sunday when I requested it.
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V
Rating: 3 out of 5
good
A
Rating: 3 out of 5
The packaging was not suitable for the contents ordered. The model boxes were damaged at the corners. No cardboard, only bubble wrap, not enough to guarantee the integrity of the parcels sent.
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A
Rating: 3 out of 5
I have not yet snapped up the gift.For punctuality a good grade ,the gift wrapping leaves a little to be desired.
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C
Rating: 3 out of 5
Took 1 week longer than expected
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A
Rating: 3 out of 5
Poorly controlled delivery times
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A
Rating: 3 out of 5
My last order took a long time to arrive: three weeks!
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V
Rating: 3 out of 5
The service was ok. the problem was shipping a fragile small piece of sheet brass in a shipping envelope was not very smart. Mine was bent and everyone knows once bent there is no going back. At least use a small box or a stiff piece of cardboard. Outside of that the art work is great.
V
Rating: 3 out of 5
Ordered 2 models, "status in stock". After more than a month, I received a response that I would receive a credit note (no refund) and then a shipping notification - i.e. 1 cancelation and 1 delivery. This was not communicated - one may conclude. Price and goods are fine, reliability/reliability in this repeated case is not.
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A
Rating: 3 out of 5
Concerning the delivery, an item was missing in the box, I hope this problem will be solved soon.
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A
Rating: 3 out of 5
Lots of part numbers, but in the end with only one missing part number the order took a long time to arrive and in the end without the unavailable part. Too bad the order wasn't split in two more quickly.
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A
Rating: 3 out of 5
The product was broken on arrival. Parts more fragile than usual Manual not clear
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A
Rating: 3 out of 5
Badly calmed brush loses its bristles to paint
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V
Rating: 3 out of 5
I actually like the company however, the last package was sent in bubble wrap only and was damaged. As it is a military model I will work with it but this is the second time I have had transport damage. If it continues I will probably stop shopping here.
C
Rating: 3 out of 5
Shipping slower than expected. Products more expensive than other web suppliers. The best thing is the variety of the offer.
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A
Rating: 3 out of 5
too long
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A
Rating: 3 out of 5
not quite the quality you'd hoped for
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A
Rating: 3 out of 5
Order error
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V
Rating: 3 out of 5
I ordered the model kit and the advert stated immediate shipping but it took two days to ship arrived quite a few days after the estimated arrival time. Having said that it arrived in decent condition and the kit seems to be intact. Still not happy considering the cost of postage.
A
Rating: 3 out of 5
I'm missing a puzzle
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A
Rating: 3 out of 5
My delivery was blocked due to an out-of-stock condition on three items (not visible when I placed the order... too bad! ). Delivery took a fortnight and was unblocked following my reminder. Well, all's well that ends well! But we can do better! Thank you so much.
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V
Rating: 3 out of 5
Prices for kits are quite high, postage rates are stratospheric
A
Rating: 3 out of 5
Received on time. The outside of the parcel was perfect, but inside the packaging was damaged. Quality of preparation not great
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A
Rating: 3 out of 5
Order of April 28th received on June 9th Too long
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G
Rating: 3 out of 5
Response to order was prompt and adequate. Did find 3 weeks between time of order and time of delivery to be very long.
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G
Rating: 3 out of 5
The time between ordering and delivery takes way too long.!1 in my facade almost 3 weeks !!! with no notice or notification.
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V
Rating: 3 out of 5
Thought I was buying from the uk as the web site was .co.uk took ages to arrive as it was from France, had I known this then would have expected a longer delivery time, will buy from them again when not needed quickly, products were as described and packed well
A
Rating: 3 out of 5
Order (display case) received in poor condition; the case broken, probably due to poor packaging for transport. A small box, containing the case; in a large cardboard box with a tiny bit of crumpled paper for cushioning. Out of the dozen or so 1001 Hobbies shipments, this is the only time this kind of incident has occurred.
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A
Rating: 3 out of 5
message delivery info to be reviewed......
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A
Rating: 3 out of 5
Bag stained and damaged in places
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