English 
V
Rating: 3 out of 5
Finally got my order and everything is fine
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
3 star reviews
Reset filtersC
Rating: 3 out of 5
Extensive catalog and fast shipping.
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V
Rating: 3 out of 5
Received my package only in the bubble wrap with minor box damage. I consider that lucky because most items are usually bubble wrapped then placed in a box for shipping.
A
Rating: 3 out of 5
Good but an order that comes in small pieces without sufficient explanation.information on shortages to be improved.
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C
Rating: 3 out of 5
It was stopped at customs and I had to pay more for it.
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C
Rating: 3 out of 5
The time until receipt was very long, and the information on the status of the order in the meantime was poor.
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G
Rating: 3 out of 5
Required paint colors were not on the site, so I had to order them later after I received the kit.
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V
Rating: 3 out of 5
OK on delivery - after care service awful. Possibly due to language and translation....did not realise it was eu rather than UK bases....
A
Rating: 3 out of 5
I regretted that the packages were so badly made and not very serious.
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A
Rating: 3 out of 5
Package received almost a month after order (for two items advertised as "in stock").
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C
Rating: 3 out of 5
The reason is because of the slowness in sending the product and if the cause is that some of them had not yet received it when the customer bought it, it seems to me not very serious. It has taken 12 days from Madrid to Barcelona, when in 15 days I have received shipments from China.
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A
Rating: 3 out of 5
Longer delivery than stated.
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A
Rating: 3 out of 5
The site (in miniature motorcycles) is supplied, but the advertised availabilities are unreliable!
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A
Rating: 3 out of 5
Great site - great price! First order delayed compared to what was advertised + one product that doesn't fit in our opinion (maybe bad luck). Otherwise, everything else is great! You can trust them.
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G
Rating: 3 out of 5
I am satisfied , but the delivery did take a long time.
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G
Rating: 3 out of 5
Too long delivery time promised days it ended up being approx. 15
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A
Rating: 3 out of 5
Insufficient packaging, delivery options very poorly explained, late delivery without notice.
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A
Rating: 3 out of 5
Customer service is responsive
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A
Rating: 3 out of 5
clear order, but poorly prepared, a decal sheet is not a resin kit.
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A
Rating: 3 out of 5
Late delivery
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C
Rating: 3 out of 5
Delay in the delivery of the order.
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V
Rating: 3 out of 5
Delivery time much too long, information in advance about delivery date did not fit
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A
Rating: 3 out of 5
disappointed by the size i bought a rc car but in all the description there is no way to have the size of the car apart (Typically, a miniature car at 1/18 will be 18 times smaller than the real car.) but what is the real size ??
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A
Rating: 3 out of 5
My order arrived well, but I had a problem. After placing the order, I did not receive an email confirming the shipment. I opened a ticket on the website, telling what had happened, and they replied that the post office had lost my package and that they could ship it without an item (which they no longer had). The next day, I was informed that the package had indeed been shipped back and arrived the next day. That is, if I had not opened a call about the order, I might not have received the order.
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A
Rating: 3 out of 5
for a first, it was a first... to be continued!
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V
Rating: 3 out of 5
It was very easy to find my way around the site. The only thing that didn't fit was the description of the product. Customer service did reply, but only very late and not in German.
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V
Rating: 3 out of 5
Not very proactive with communications after order placed, then multiple emails stating order on it's way when it had already been received ! Goods well packed and were as expected.
A
Rating: 3 out of 5
error in the detail of the model voluntary or not model scale 1/200th this one does not make it. 1/200th is equal to 35, to 40 cm and here it's 14 cm given the promotional price I should have ?? in real life this is the size of the box of the 1/200th model made in china I put 3 stars for the delivery time, please be more precise in the detail of your model articles.
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V
Rating: 3 out of 5
Sbagliato numero articolo sul catalogo Roden; per avere un altro modello in sostituzione
di quello che mi è stato inviato sbagliato,ho dovuto inviare 4 Email ed aspettare oltre un mese per la consegna.
di quello che mi è stato inviato sbagliato,ho dovuto inviare 4 Email ed aspettare oltre un mese per la consegna.
V
Rating: 3 out of 5
Shipping took a bit longer than expected but other than that, everything else was fine
A
Rating: 3 out of 5
I'm still waiting for a reply for the figurine I ordered in February.
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A
Rating: 3 out of 5
Box not suitable for the size of the product, you folded the top of the box.
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A
Rating: 3 out of 5
The order took far too long to reach me.
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A
Rating: 3 out of 5
My order included 6 models, and 5 out of 6 were the right ones. Surprising response, at first I get a reply asking for photos. Then they wrote to me asking me to send back the model that didn't correspond to the order, without even giving me any information about the one that was expected... finally, as trust reigns, they told me they'd send me the other one after I'd returned the wrong model. Commercially speaking, it's very average, and what's more, it's up to me to go fishing for information... great, guys!
Too bad you're the only ones to distribute metal earth in France.
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Too bad you're the only ones to distribute metal earth in France.
V
Rating: 3 out of 5
I did not receive the product that I ordered. I have been in contact with customer service and I anticipate the problem will be resolved.
A
Rating: 3 out of 5
when i received my order in the envelope the sable brush no 00 was unusable. the bristles were crushed because the protection was no longer there.BIen REGRETABLE
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A
Rating: 3 out of 5
Delivery time far exceeded.
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G
Rating: 3 out of 5
Took an awfully long time for the article to arrive
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A
Rating: 3 out of 5
avoid , partial refund never received , primary customer relationship ...........
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A
Rating: 3 out of 5
GOOD, FAST, BUT THE PACKAGING IS FAR TOO SLIM, THE BOX IS DEFORMED!
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