1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
It was very easy to find my way around the site. The only thing that didn't fit was the description of the product. Customer service did reply, but only very late and not in German.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 18/04/2022
Not very proactive with communications after order placed, then multiple emails stating order on it's way when it had already been received ! Goods well packed and were as expected.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/04/2022
error in the detail of the model voluntary or not model scale 1/200th this one does not make it. 1/200th is equal to 35, to 40 cm and here it's 14 cm given the promotional price I should have ?? in real life this is the size of the box of the 1/200th model made in china I put 3 stars for the delivery time, please be more precise in the detail of your model articles.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 14/04/2022
Sbagliato numero articolo sul catalogo Roden; per avere un altro modello in sostituzione
di quello che mi è stato inviato sbagliato,ho dovuto inviare 4 Email ed aspettare oltre un mese per la consegna.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 18/04/2022
Shipping took a bit longer than expected but other than that, everything else was fine
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/02/2022
I'm still waiting for a reply for the figurine I ordered in February.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 22/04/2022
Box not suitable for the size of the product, you folded the top of the box.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/04/2022
The order took far too long to reach me.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/04/2022
My order included 6 models, and 5 out of 6 were the right ones. Surprising response, at first I get a reply asking for photos. Then they wrote to me asking me to send back the model that didn't correspond to the order, without even giving me any information about the one that was expected... finally, as trust reigns, they told me they'd send me the other one after I'd returned the wrong model. Commercially speaking, it's very average, and what's more, it's up to me to go fishing for information... great, guys!
Too bad you're the only ones to distribute metal earth in France.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 14/04/2022
I did not receive the product that I ordered. I have been in contact with customer service and I anticipate the problem will be resolved.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/04/2022
when i received my order in the envelope the sable brush no 00 was unusable. the bristles were crushed because the protection was no longer there.BIen REGRETABLE
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2022
Delivery time far exceeded.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 31/03/2022
Took an awfully long time for the article to arrive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/04/2022
avoid , partial refund never received , primary customer relationship ...........
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/04/2022
GOOD, FAST, BUT THE PACKAGING IS FAR TOO SLIM, THE BOX IS DEFORMED!
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 29/03/2022
I placed the order thinking that the two SBD s were 1:72 scale... But they are 1:48. And the web did not specify anything. Too bad.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 02/04/2022
Came Late and Shipped with "La Poste" Instead of Eco Delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/04/2022
The order arrived safely.
As for the rest, I'm waiting for the rest of what I asked for.
Small problems of communication, prices and articles "in stock" but which I think are with subcontractors with 1001Hobbies work. I'm waiting for the rest of my order and to see if this site is serious. Their address is still in Paris even though they've moved. That can happen.
I hope I've answered some verified questions. And may our future relations be good. Otherwise, it's a good merchant site, despite a few minor problems which I hope have been resolved. To be seen in the future.
Thank you for the opportunity to give my opinion. Pierrelebelgeapau.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2022
difficult to find what you're looking for
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/03/2022
Delivery time too long and no information about it
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 25/02/2022
Xxxx
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 24/03/2022
Deductions "only" because of delays; once because a delivery was forgotten several days/week; an article was declared as available and could then only be delivered 14 days late. Value for money very good; quality very good. Store is reputable, with partial delivery delays.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 21/03/2022
Although I was kept well informed of postage tracking etc my order took a long time to arrive.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 16/03/2022
Remarkable amount of products in the catalog: too bad that, during the order it indicated me availability of the pieces I wanted to buy and then, after the order was placed, indicated that there was one piece less: Resulting in a credit that I don't know when I will be able to redeem...
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 09/03/2022
Long delivery time. Poor shipment tracking
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/02/2022
bonjour trop d'articles dans maquettes avions il faudrait remettre des chapitres 14/18 39/45 coree indochine ma commande a été validee et puis le jour de livraison il manque 1 articles pas content pas de geste commercial il faudrait tenir ses stocks a jour salutations
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2022
Not easy to find a specific accessory such as a 1/72 verriere for P47 D. You need the exact designation to find it. Otherwise, delivery time a little too long.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2022
not enough figurines
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 23/02/2022
Item arrived perfect pity about the timing I waited for it more than 1 month .
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/02/2022
Order placed, OK more than a month later no news of the bag ordered kaoprends that the deadlines are hyper long etc it was not expected I was told to wait I ask for a refund never arrived I received the bag 4 days after foutage of geulle welcome
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 14/02/2022
For the items of my interest there is a large assortment but several are sold out and there is no telling when they will arrive. Many there is no photo . Some difficulty in some items to understand the scale.Answers to questions not fast.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 08/03/2022
The search function is limited, difficult to find WW1 aircraft, for example.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/03/2022
Part of my order was missing.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 09/03/2022
I wish they would have shown on their site which country they were located in. I would not have ordered had I know they were outside the USA. I figure it took twice as long to get my item, and had I had an issue with it I would not have attempted to send it back to some overseas address. I guess live and learn..
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 14/03/2022
Phone can be manned goods better check if it is not damaged and or correct order, respond to mail earlier and faster
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2022
good quality item except some which are advertised in metal and which are in plastic !!!!!! this should not happen, otherwise processing a little long.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2022
I didn't quite see the scale of the tank I bought. Too small for me. Sorry but I won't open it and I'll send it back to you without opening the box. That said, I'm quite happy with the rest. However, you did give me a. Wrong return delivery address. So not happy about that. But not happy at all
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/03/2022
unresponsive service , lack of photos ( several angles ) deliveries too long , 1 cd received out of 11 cd , can do better ,
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2022
Quick delivery and order conformity were respected, but it's a pity that the paints offered as complements were not exhaustive, for example the color blue 56 was not present, even though it's the main one. And without having the model, it's difficult to know in advance.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/02/2022
Checking the article before sending it to the customer could prevent inconvenience.
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