English 
V
Rating: 3 out of 5
Packaging poor only covered in bubble wrap no box but great nearly half price
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
3 star reviews
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Rating: 3 out of 5
Due instructions were missing, the format did not seem adequate
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A
Rating: 3 out of 5
Hello, Unfortunately, delivery is a bit slow...
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A
Rating: 3 out of 5
Hello, Very good communication when the order is prepared, shipped, until receipt: top! On the other hand, when there is a problem that lasts a little (long supply, out of stock or an exchange to manage (I experience both cases at the moment), we receive no more news. It's annoying and erodes confidence. Thank you.
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V
Rating: 3 out of 5
Disappointed by time to receive item which was shown as in stock when purchased. Subsequently advised waiting for new stock to come in.
A
Rating: 3 out of 5
SITE NAVIGATION IS GOOD THOUGH NOT SUPER EASY. DEFINITELY A GREAT SELECTION OF PRODUCTS ALTHOUGH MANY ARE NOT AVAILABLE AND YOU CAN'T TELL WHEN THEY WILL ARRIVE. I SPEAK FOR THE ITEMS OF MY INTEREST OF COURSE. MILITARY MODELS 1/35-1/32. A LITTLE BIT LONG TIME FOR DELIVERY.
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C
Rating: 3 out of 5
In order SACCNS571, among other things that arrived safely, I ordered a fiberglass pencil but they sent me something else. I sent a complaint e-mail yesterday, February 21st, attaching pictures.
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C
Rating: 3 out of 5
cons: Store with poorly organized categories, plus it is difficult to find what you are looking for, for dessert, the web search engine is poor Pros: Wide variety of products and low prices for shipments
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A
Rating: 3 out of 5
An item was missing from the parcel.
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A
Rating: 3 out of 5
Some results are good...!! But, I'm still waiting for the remainder: BDFX90FBX from November 2001, concerning mostly paints.... YES!!! let's talk about Humbrol acrylic paints !!!! They must have been in stock for several years because they are unusable because dried out, even with lots and lots of thinner it's impossible to get a correct texture!!! I'd like to know if the remainder (Ref.: AMMO-0220, zinc chromate green, HGW548010, decal Albatros D.III and AD6001 Gris primaire n°1) will ever reach me... If not I'd like a credit note or a refund for the amount of the missing items. I hope to have a reply soon, Best regards ATOUZET
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A
Rating: 3 out of 5
Long delivery times
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A
Rating: 3 out of 5
The products purchased are great, but I had to wait 18 days for my order to be shipped, plus then the actual delivery time. But these things can happen, the only downside was that for 12 days I received no news or update regarding the delay and had to send a reminder email myself to get updates. I still think it was just an isolated incident, but I think reviews should still be honest.
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A
Rating: 3 out of 5
Good experience although the shipping was very slow and the packaging unsuitable. The box (too large for the contents) arrived completely open, stuffed into a bag by the shipper. Fortunately, the contents were not damaged or lost. A regular padded envelope would have been a better packing system.
Other than this inconvenience, nothing to complain about.
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Other than this inconvenience, nothing to complain about.
C
Rating: 3 out of 5
My order has not been completed yet, I am missing one item.
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A
Rating: 3 out of 5
PROBLEM ON A DELIVERY NO RESPONSE
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Rating: 3 out of 5
A little advance notice of the delay (in itself completely understandable) would have been appreciated. Thank you.
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G
Rating: 3 out of 5
no notice of shipment received
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A
Rating: 3 out of 5
Delivery time too long.
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Rating: 3 out of 5
I've ordered from 1001 HB before and usually everything was fine, but this time the box with my model was packed in a box that was far too big, without any shock protection and gaping . When I opened the package, everything was scattered! Fortunately, nothing was broken.
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A
Rating: 3 out of 5
Delivery time (15 days) Too long.
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A
Rating: 3 out of 5
fast delivery, but the package was badly packed, the box was twice as big as the items ordered, and they just wandered around inside without any padding or foam, bubble wrap, cardboard, etc. I expected better from this store. When it comes to models, you have to be careful.
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A
Rating: 3 out of 5
Preparation and delivery took too long
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A
Rating: 3 out of 5
Too long to ship.
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Rating: 3 out of 5
It's a pity that when I placed my order, no message appeared to inform me that the requested quantity was not available. The result was 4 days lost to finalize my order, a new payment, reimbursement of the first order and a problem collecting the parcel... This does not call into question the quality of 1001 hobbies' service in general, which is very satisfactory.
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Rating: 3 out of 5
I regret that products said to be in stock at the time of my order are in fact out of stock, which has compromised my order which took far too long to reach me.
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Rating: 3 out of 5
Parcel arrived but with a very/too long delay and unfortunately incomplete...I was however reimbursed for the missing product, fortunately I had made a PayPal payment as it was impossible for me to simply contact them. A very mixed experience for me.
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Rating: 3 out of 5
anti-tank gun model, poor quality and not what I thought, as well as infantry soldiers
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Rating: 3 out of 5
Not enough choice on motorcycles
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Rating: 3 out of 5
give us the option of saving the basket before ordering, as we lose the basket when we leave the site without placing an order
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V
Rating: 3 out of 5
Too expensive
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A
Rating: 3 out of 5
Long delivery times before information. Stop promising a supply available in 2 days.
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C
Rating: 3 out of 5
Slow delivery
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A
Rating: 3 out of 5
delay too long despite product marked in stock on the site
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Rating: 3 out of 5
1 month to receive my order
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C
Rating: 3 out of 5
It took an awful long time to arrive, your carrier or the agreement you have with them seems bad to me, I bought another product through ALIEXPRESS and it arrived from France in three days.
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A
Rating: 3 out of 5
Delivery a little long due to product not being available...prices of rc items a little expensive
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A
Rating: 3 out of 5
The first two deliveries were perfect. For the 3rd, I've been waiting for 13 days (order placed on 11/01) and only received information on 21/01.... One item was advertised for immediate delivery but ended up being out of stock.
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A
Rating: 3 out of 5
My opinion in two points: 1 the scale model. Nothing to complain about, it's exactly what I ordered. 2 the delivery time. A long, long time... I ordered it... last year!
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G
Rating: 3 out of 5
Ordered 5-1 and delivered 18-1
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G
Rating: 3 out of 5
The website itself is not bad, but the commission could be better, I did not get a response when I asked where my order stayed, eventually I did receive my order after 3 weeks. It looks like it is a site from the netherlands but turns out to be from france.
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