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P
Rating: 3 out of 5
You could put glue to build the models or at least indicate that it needs to be purchased separately (which is stingy)
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 676 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
3 star reviews
Reset filtersE
Rating: 3 out of 5
It takes a long time from Belgium to Spain.
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P
Rating: 3 out of 5
There were missing pages in the assembly instructions regarding the Spitfire, Revell 1/32, I have already informed you about it, but no response from you?? .
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F
Rating: 3 out of 5
After the order, it remained quiet which raised some suspicion for me, but after a while they were honest and admitted that they had lost the order. We are all human and mistakes can happen. In the end, the construction kit was delivered in perfect condition all the way from France. I would order a construction kit from them again, no problem.
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C
Rating: 3 out of 5
When I placed my order, there were supposed to be explanations in French, and they are not there.
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H
Rating: 3 out of 5
Excellent
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P
Rating: 3 out of 5
For the second time, incorrect package destination with impossibility or difficulty in retrieving them.
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A
Rating: 3 out of 5
arrival in a short time not at home but in storage
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F
Rating: 3 out of 5
The supposed models available take a month to be sent. None
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D
Rating: 3 out of 5
Hello: ordered on your site, you boast free shipping for an order over 69.00 €, not applicable. False advertising? Too bad
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C
Rating: 3 out of 5
All good
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L
Rating: 3 out of 5
I had to go pick up the package 20km from my house
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L
Rating: 3 out of 5
Site with beautiful models, unfortunately the announced delivery times will never be respected. If you really want a model for a specific date, take a big maneuver, otherwise order elsewhere.
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J
Rating: 3 out of 5
Bad laser cutting, broken slat
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S
Rating: 3 out of 5
Delivery time too long, and package arrived damaged and opened?
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L
Rating: 3 out of 5
I am satisfied. It took a long time to arrive and the package was unfortunately a bit damaged. But I am still satisfied.
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R
Rating: 3 out of 5
Order as expected. However, the delivery time indications are misleading: my item was marked as shipped within a week. I received it after a month.
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J
Rating: 3 out of 5
Too long on the road.
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P
Rating: 3 out of 5
Correct and appreciated purchase but laborious delivery with twists before being finally dropped off at a different relay than requested.
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J
Rating: 3 out of 5
Fast and careful delivery, but an error with the pickup point (bug or my mistake). Impossible to contact customer service to change the delivery address, both by phone and through the website, the numerous attempts went unanswered.
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J
Rating: 3 out of 5
Good products, but a very long delay simply for the absence of a "matte white" paint!
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H
Rating: 3 out of 5
Long delivery time without status update
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J
Rating: 3 out of 5
Hello, I received the package, however, I ordered 8 boxes and only received 5, 3 are missing?
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T
Rating: 3 out of 5
The delivery was a bit long
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S
Rating: 3 out of 5
nice products but shipping times to be reviewed
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G
Rating: 3 out of 5
Problems with Mondial Relay pickup points are not the seller's fault. But up to 2 times (and who knows even longer) the order was delayed due to a product on pre-order that is not coming in stock. Here and I have not received any form of proactive communication about it. At a certain point, my orders were partially shipped, also without notifying or consulting. There is something fundamentally wrong with the communication and customer orientation.
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T
Rating: 3 out of 5
product meets my expectations, but delivery times are too long, nearly 4 weeks instead of the maximum 2 weeks announced.
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P
Rating: 3 out of 5
FAST AND TROUBLE-FREE DELIVERY SOME MOULDS OF THE LCT-6 ARE IMPERFECT SOME PARTS ARE DETACHED AND DAMAGED HOWEVER NOTHING THAT CANNOT BE REPAIRED OR RETOUCHED
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G
Rating: 3 out of 5
I give 3 stars because I did not receive a response to the messages sent through the site. Everything else is fine.
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V
Rating: 3 out of 5
A deadline of one month, I had to send them an email for a proposal for partial shipment of the order.
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J
Rating: 3 out of 5
The items are great, I already knew that. The only big disappointment is the delivery time: more than a month. It would have taken much less time to order it directly from the manufacturer in New Zealand. By going through a French site, one expects more speed and it also avoids customs fees.
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J
Rating: 3 out of 5
I will not get the overpaid amount back after almost a year of waiting for a pre-order.
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N
Rating: 3 out of 5
Unfortunately quite a delay
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H
Rating: 3 out of 5
Website reports in stock, but also needs to order from a third party. Had to wait for soon available, while the website reports available. Had to come from France. Scale toy car 1/43 is actually 1:45 and tractor 1:40 instead of 1:43. Expected it to be more accurate.
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V
Rating: 3 out of 5
Some choice, but delivery times are way too long (3 weeks). Other sites do much better.
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M
Rating: 3 out of 5
I paid for express delivery, but it took almost six days and I live in Paris. I wanted to receive the models before the long weekend.
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L
Rating: 3 out of 5
The box arrived unwrapped and damaged and it was for a gift
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S
Rating: 3 out of 5
Forgotten pre-order from which a very long delay. Finally delivered, all is well.
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L
Rating: 3 out of 5
Product okay and compliant. But a very, very slow delivery. Too slow to receive an item that was in stock. Too bad.
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E
Rating: 3 out of 5
A fast delivery indeed, but the package arrived damaged and the item had no protection. Fortunately, my Don-chan arrived without defects at least.
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