1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
It was frustrating to wait three weeks for my small purchase of paints. No models, no glues, nothing but paints. I guess one should expect some time lag for items purchased from Europe but next time I'll look domestically.
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 17/07/2021
Site is fine to use. Just a shame that you can order items that are not available (afterwards). If you opt for a refund, a bridging period of 14 days is generous. Contact by phone is not easy, due to a language barrier you have to make more effort to explain your "problem". Delivery seems to have been without any problems.
Translated reviews
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 29/06/2021
the website does not work smoothly, otherwise it would have been 5 stars. fortunately the choice is wide and the handling perfect. top company.
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 15/07/2021
Delivery took a lot longer than advertised.
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 24/07/2021
Good product, only shipping costs I find too expensive ( 7 euros is a bit ) sometimes I want to order extra things afterwards, but then the shipping cost is very expensive to order.
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 19/07/2021
The offer gave the impression that the pilots were painted, but they weren't, which is a shame. A small hint would have been enough for the price.
Translated reviews
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 05/07/2021
Waited a little too long for a reason (product not in stock) for which my orderlling was delayed... Regrettable
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/07/2021
Happy with the purchase, but the product was indicated for immediate shipment, in the afternoon, and finally left after 6 days, after 2 unanswered emails and several calls, only 1 of which was answered. It was to be offered on Tuesday, but arrived on Wednesday.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/07/2021
Not satisfied with delivery times.
Birthday gift arrived very late, even though everything was available.
Too bad
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 25/06/2021
I actually had two of the same items ordered from them. They were shipped separately by 1001 hobbies. The first package was fine. The second arrived damaged with the items box partially crushed. Be aware that they are shipping from France, not Michigan.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/07/2021
I'll give you a better grade if I receive the 2 missing jars.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/06/2021
Waiting too long
Translated reviews
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 05/07/2021
Slightly defective product
Translated reviews
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 12/06/2021
Not always clear website
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 29/06/2021
The packaging was perfect, but once removed, the box was missing two seals. Someone probably opened it before packing it.
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 09/06/2021
Product fine, delivery was delayed.
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 27/06/2021
Delivery really slow
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 02/06/2021
Color is not the same
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/06/2021
Hello Ordered Smith Rotterdam at 1/75th the box was delivered damaged because the packaging was of very poor quality (packed in a simple plastic bulpack). Fortunately the kit is not damaged, too bad because the box billing boats is very beautiful.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/06/2021
It took a few emails to get a clear and complete answer to my requests. Today everything is OK and I have received my two orders. I am waiting for the 3rd. Thank you and I maintain my confidence in you.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/06/2021
Nice box, but some parts are missing. I'm waiting for the after-sales service to get back to me.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/06/2021
In stock on the site, I pay and I pay to have my order in 48 hours. In real life, one of the two products was in restocking and I had to wait 10 days to get my products. Otherwise, once received, the products were in excellent condition.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/06/2021
No problems with delivery, but I ordered a model with illegible instructions and an important element missing for construction.
This is the second time I've ordered from 1001hobbies, and the first time there were no problems! Maybe it's just a mistake, but I still recommend the site.
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 15/06/2021
Too many status mails, no real response to my request, item badly packaged and therefore crumpled.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/05/2021
slow shipping
Translated reviews
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 12/06/2021
Taking a long time to get there
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/06/2021
A little disappointed but I inadvertently did not note that the model was in cardboard. Otherwise satisfied with the shipping and protection of the product.
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 15/05/2021
Product was as described and arrived quickly. I did however have problems with the VAT being charged twice on my order. Customer services were unable to rectify so in the end I had to claim the VAT back from the HMRC myself. All in All the product ended up being competitively priced, but the work to get the VAT rectified was abit of a pain.
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 17/06/2021
Shipment did not go well. Ordered June 1, received June 22. Getting in touch with you guys is very difficult. No response to emails and after calling very often got someone on the phone. After contact the shipment did go well.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/05/2021
Quick delivery but packaging not strong enough to cope with the delicate nature of transporters.... Box arrived partially crushed, parts detached and damaged.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/06/2021
Search sometimes irrelevant, too many results unrelated to the words searched for.
Long delivery times.
Translated reviews
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 10/06/2021
The site says delivery time 5-7 days, but that turns out to be 5-7 days in with them and only then is it shipped to us.
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 31/05/2021
The package containing the models was delivered to me instead of my brother as I had requested and paid. I will send the package to him United Parcel Service on Saturday when I have time.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/05/2021
As my order was missing an item, it remained on hold for several days, and I had no information, unlike the spam reminders for new orders.... I had to find the phone number to get any news about the reasons for the delay in my order. Once received, the order itself suited me and was compliant. 15 days delay due to a missing product
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/06/2021
Received my order incomplete. Missing 1 reference. Customer contact made on 11/06 by e-mail. Waiting for a reply from them. But don't worry, they're a very serious company and have never had any problems to date.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2021
No order tracking, at least I had to ask several times for a tracking number and finally one was provided, the delivery time was too long and the descriptions were not detailed enough.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/05/2021
delivery times a little long .
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 21/05/2021
Paid too much... Items were cheaper elsewhere... unfortunately seen too late.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/05/2021
Good quality products but delivery time a bit long
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 25/05/2021
Came reasonably quickly to UK, took a few days to be dispatched in France, but to be fair I used the standard cheapie delivery option. Don't really tell you it is in France until you complete the order, so could be more transparent. Still, I would use them again and got a 'hard to find' elsewhere item, so on balance I would recommend, provided you don't need it next day or 2 day delivery to the UK.
We use cookies for audience measurement and improving user experience.
English 