1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
I received 1 hu118 mat + 1hu 186 mat + 1 gloss 15 + 1 hu 65 mat , instead of 2 hu118 mat and 2 hu 186 mat , see the mail I sent you on your mail . (Error on your part)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/04/2021
The reference of certain products is not in conformity with delivery of another product.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 14/04/2021
it wasn't clear if it was an airplane to glue together, but this was more like a legoding
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 21/02/2021
Website is reasonable. Do not find everything easy to find. Only a lot of choice.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 02/04/2021
I bought some letters, they arrived in good condition and everything was well packed, the bad thing is that I waited 3 weeks for the arrival of the package, it is true that the web specified that it would take 5 working days to be sent but it was sent on the 11th working day plus the time it took the courier to transport the box. On the 6th working day I asked about the package and they answered me saying what happened in the end.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 13/02/2021
I would put 4 stars, but an order of 02/13 was not received until 04/8 because one of the ordered products was not available. The whole order was held up and only after my complaint could it be solved, that's why it is 3 stars.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 01/04/2021
Because of the wrong first delivery (Australia) I only give a three.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 01/04/2021
In general average because I called to ask what I had to do if I was not there to pick up the order and on the phone you answer a recording in French in which I imagined it was them, no one answered me either and by email they did not answer either, the product is fine but the customer treatment at least in Spain leaves much to be desired.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/04/2021
the miniature is magnificent but the "vitrine" was all cracked, it's a shame. Then I received an e-mail "inciting" and that displeased me. But the site is nice and I think I'll keep ordering.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 30/03/2021
Product was only shipped 2 weeks after I ordered and paid for it. Shipping took almost a week. So in total, 3 weeks after my payment only received the product in my possession.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/04/2021
The plus: the best price for the chosen item compared with competitors. The minuses: free delivery, not for Belgium (unlike other French e-shops). The advertised delivery times (one week) are far too optimistic (in reality, two weeks).
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 28/02/2021
Delivery time too long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/04/2021
Slow
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/04/2021
Shipping and receiving time far too long! The time indicated on the site was not the right one, the purchase was planned for a birthday and arrived late ... disappointed
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 26/03/2021
The order took a little longer than expected and I did not receive any notification in this regard. Otherwise delighted with the products and your website.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 25/03/2021
Contact with customer service issues is fine. But a lot of information about the (delayed) shipment (which I had to chase myself) I then received in French, without an option for English.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 26/03/2021
Navigation straightforward when relevant section found. Unfortunately the item purchasrd was incorrect due to mislabeling. Two items with the same manufacturers number. Recived the incorrect items.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 11/02/2021
It took a very long time to receive my order,although the product was"available" on the site.I also received FRENCH language mails regarding the delivery. The product ordered is OK.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2021
Delivery times: impeccable, but package packaging: to be reviewed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/02/2021
Correct shipping service but price a little high and delivery time exceeded by 2 weeks, as the item ordered was not in stock. Nevertheless, the item was shipped promptly.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/04/2021
The can of green paint is very thick ????
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 07/04/2021
Navugatiin is not that great.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 25/03/2021
They have taken a long time to send. And they repeat the messages asking for a transfer that from the first moment I already informed them of what was happening and they keep repeating it, it seems that they do not read them.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2021
Processing and shipping time a bit long for 2 small items... 11 days waiting time 2 days delivery time
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 11/03/2021
Serious company, only note is that, perhaps due to the particular time, the delivery time was much longer than estimated.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 14/03/2021
The stated delivery times are largely disregarded. These are not necessities so this is not a real problem. I would say that honesty pays more than claimed efficiency.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/03/2021
Poorly packed book arrived damaged
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Verified Buyer
Rating: 3 out of 5
following a purchase from 31/01/2021
Did not receive RAF decals. Contacted about problem and waiting for response.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/03/2021
The order was delivered quickly but due to a problem with the item ordered (an important part of the model was missing) I was unable to contact customer service online. No reply to my e-mail....
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 29/03/2021
The shipping was a little slow and the product after comparing was quite expensive.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 30/03/2021
Good value for money. Pity that unavailable products are displayed in search results. Order was over 1 1/2 weeks in transit, which I really find too long, tried to contact, no options except email (which was not responded to) and do not hide behind "that's because corona" because my order via another puzzle website, which was also delivered by postnl.nl did arrive after 1 day ... So moderately enthusiastic...
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 21/03/2021
Delivery taking longer than expected
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 19/03/2021
adequate, delivery took a little longer than I had hoped
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 22/03/2021
I was specifically looking for a dodge viper body for my electric rc car, and came across many nitro versions I thought I had finally found the right one with you, but was sent a nitro version This was a bit of a disappointment.The shipping and communication were otherwise very well organized, only I understood the French emails very poorly because I do not speak French
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 19/03/2021
When ordering due to computer error, it was unclear who I had ordered from and ended up in the French website
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/03/2021
I received the package damaged and crushed. Compared to your shipping rates, which I find a bit expensive, your packaging is not rigid enough. As a result, the products inside are a bit crushed for items I was planning to give as a birthday present in 1 week's time (I hope there won't be any unpleasant surprises when I unwrap the gift).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/03/2021
Too many requests for advice
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 24/03/2021
Initially not a positive experience, made payment but did not receive an order, later seemed to have been a bug in the system. Unreachable by phone, repeatedly emailed, but that did not provide a solution. Finally got someone on the line, who solved everything nicely. Too bad my son didn't get the promised item to make up for it. Car is super cool though!
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 18/02/2021
Unfortunately it took a long time for the order to be delivered.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 29/03/2021
Figure was unfortunately no longer in its original packaging and has color abrasion. Too bad.
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