1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
If all goes well, the products you've ordered will arrive at your door. If the slightest grain of sand gets in the way, well, you'll just have to be patient! The "customer service" is completely useless. Personally, I wouldn't recommend this box supplier.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 08/02/2021
bardzo długi czas oczekiwania od zamówienia do dostarczenia przesyłki
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 02/01/2021
Very long wait until the item is delivered. Difficult and unclear communication with the company.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 21/01/2021
Unfortunately, not all items were delivered. At first I had to wait longer for the order, which was OK, because the items said "delivery time 3-4 weeks". But then the parcel arrived and 2 items with a longer delivery time were not included. On the same day, however, the status message "IN STOCK" appeared on the homepage for the items. ??? I received an AUTOMATIC voucher for the amount of the undelivered products, but I would have preferred to wait two days longer and receive a complete delivery.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 02/01/2021
Very slow delivery made several requests for information order fulfillment without getting response.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 10/02/2021
Kindly the kit was sent to me as a replacement for another no longer available. The kit box was damaged but, fortunately, no parts were missing.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 20/01/2021
For certain products, the time to ship was longer than indicated resulting in a long time to ship.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 03/03/2021
There has been an error in one of the articles. I sent them an email two days ago and am still waiting for a reply.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 22/01/2021
Beyond the somewhat long delivery time, Unfortunately an item delivered does not match what I ordered.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 09/03/2021
I received the package I received the package, however, when I opened it the model was missing most of the parts. I can do nothing with this. .
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/03/2021
I received the package I received the package, however, when I opened it the model was missing most of the parts. I can do nothing with this.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/03/2021
model is nice but model is nice but, way overpriced...
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Response from 1001hobbies
Dear, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! We will do our best to make your next experience a wonderful one. See you on our website 1001 hobbies
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Verified Buyer
Rating: 3 out of 5
following a purchase from 08/03/2021
model is nice but model is nice but, way overpriced...
Response from 1001hobbies
Dear, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! We will do our best to make your next experience a wonderful one. See you on our website 1001 hobbies
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 07/03/2021
The item would have been on time without Corona and I was kept informed every step of the way. However, I ordered an IR tank and got a BB tank and the chains were too tight. Otherwise everything was fine.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/03/2021
Deadline and speed respected but packing of the model of a very large box in a simple transparent bubble wrap the box had the corners crushed and risk theft . thank you to take more care for the packaging of models cordial
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Verified Buyer
Rating: 3 out of 5
following a purchase from 06/03/2021
The products are great and the shipment arrived relatively fast considering what's going on in the world today. Thank ya'll
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/03/2021
Product conforms but delivery time much too long.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 01/03/2021
They are long delivery time... otherwise everything in the rules
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Verified Buyer
Rating: 3 out of 5
following a purchase from 01/03/2021
Poor packaging Model was in bubble wrap packaging and Revell box had clearly been crushed and otherwise manhandled. It does not appear at a glance that any parts are damaged but whoever your logistics company is should consider using a box to ship these model kits in as they are fragile and have many small parts that can break easily.
Response from 1001hobbies
Dear Matthew, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2021
Poor packaging Model was in bubble wrap packaging and Revell box had clearly been crushed and otherwise manhandled. It does not appear at a glance that any parts are damaged but whoever your logistics company is should consider using a box to ship these model kits in as they are fragile and have many small parts that can break easily.
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Response from 1001hobbies
Dear Matthew, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2021
Long delivery time...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2021
I paid the supplement to have delivery by Colissimo. I was supposed to be delivered on Saturday 27 my order was for a birthdayI was not delivered and I received a message from Colissimo which said that they could not delivertherefore conditions not respected and I can not even contact thembecause their site does not work.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2021
problem in the shopping cart to obtain special prices and code entry plus free delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2021
I'm still waiting for an order placed on January 31st, i.e. 4 weeks ago. I have no information on this order except on my account where the order is noted as awaiting delivery.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 25/02/2021
your devilry time mostly late your devilry time mostly late. and no update
Response from 1001hobbies
Hello Khalid, We apologise for this incident. Your remarks and suggestions are essential to us. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2021
your devilry time mostly late your devilry time mostly late. and no update
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Response from 1001hobbies
Hello Khalid, We apologise for this incident. Your remarks and suggestions are essential to us. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2021
Good quality material I placed 2 orders that were delivered on time and compliant the 3rd was delivered with 2 weeks of
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/02/2021
I ordered 4 models, no packaging except bubble wrap (you could see what I ordered through it) 2 boxes of models were crushed. Very disappointed ! You can mie
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/02/2021
Delivery times not respected too much attention
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 22/02/2021
Order placed on 502 arrived today 2202. Package full of dents and inside the Mark fit tamiya broken and liquid spilled.The rest of the products ok. Previous order went much betterarrived in perfect condition in 4 days.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/02/2021
Quick receipt of the parcel but an ordered reference is missing. Domm
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/02/2021
Hello, I had selected filter 124 and ended up with a model at 143! It's certainly my fault for not checking enough, but it's unpleasant... for the rest r
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 21/02/2021
Internet site looks like it is a Dutch company Product turned out to be from France and shipping took very long and arrived too late for the birthday
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/02/2021
Products more expensive than elsewhere and not always well referenced. But the company's responsiveness is impressive.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/02/2021
The delivery time is not respected.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 19/02/2021
unfortunately damaged could be repaired by gluing so that it is not noticeable
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/02/2021
Delivery too long More than ten days to receive three small pots of paint that you wrote to have in stock.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 17/02/2021
Although the goods were in stock, exactly 14 days passed between order/payment and delivery. That could be improved! However, the contents of the delivery were ok.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 16/02/2021
No problems on the product sold but used to with other shopping platforms delivery time too long given also the cost of shipping.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 16/02/2021
I had to wait a month and a half for the parts...maybe it's not your fault but I didn't fit in!
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