Customer reviews of 1001hobbies

Delivery too long...

The delivery time Actually everything is fine except the delivery time If you have to wait 3 4 or even 5 weeks for your order it is very annoying That should be much faster So your logistics organization can be improved With kind regards

Very dissapoited still haven't received my parcil witch we paid extra for a faster delivary it was a birthday present for my dad for 7 feb 2021 its now 15 of feb 2021 sorry wont use u againe and i would like a full refund plx

Order complete but lead time a bit long. I was waiting for certain products to continue building my model. Otherwise impeccable service as usual.

Well-protected parcel shipped quickly. Shipping costs too high, no Mondial Relay option. La Poste rates are prohibitive for small parcels. However, commercial gesture agreed following comments. Great customer service, but shipping policy could be improved. Prices of Games Workshop products sometimes > official prices. Sometimes good

Good quality model, apparently it's the first time I've bought this brand and it seems more than correct. On the other hand, I find that your prices are very high when you compare identical products on other websites.

I think you should show what the product looks like in the box (figurines) because I'm a bit disappointed by the quality of the molding-I didn't know this brand. It's not your fault. I'll certainly recommend other professionals.

My first order arrived incomplete with products I had not ordered. But the reaction was quick after my complaint and I'm waiting for a parcel to arrive.

I had bought the "Pirates of the Caribbean"" as a supplement to a ship model. Of the 48 figures in the set, only 12 were different. In other words, four figures of each type. Putting four captains next to four pirate brides on the deck doesn't really work. Unfortunately, the figures were also very poorly cast. Burrs everywhere and not very detailed. I would have expected more for the price! What a pity...

I find it takes a bit long when you place an order and when the products are in stock. Thank you in advance.

Parcel still hasn't arrived It's not your habit Try to find the error

Item first ordered in late October 2020 and after many reminders delivered in late January 2021. Hopefully next time it will be better.

Christmas past I found in several store the same product sold on average 40 to 50 euro less so disappointed to be had of the

Placed two orders which they did not... Placed two orders which they did not combine postage, one order took ages to be delivered, the second was lost. They did replace the lost order, but overall postage took too long, so I won't be using them again.

Long delay in receiving the model due to custom check, but well worth the wait.

At the moment, the order is lost between the 1001 maquettes shipment and the worldwide pick-up. To be continued...

I was missing a little pot of Revell contacta glue. Too bad! I'm also disappointed by the acrylic paint. Otherwise, the model is perfect.

Hello. Everything went well from order to delivery. However, I am not satisfied with the assembly instructions, as some existing parts are not listed. There are no instructions for the front mast. I'm also contacting Heller to let them know what I think. This is the first time I've encountered this problem on a large number of models. Have a nice day. Cordi

Placed two orders which they did not… Placed two orders which they did not combine postage, one order took ages to be delivered, the second was lost. They did replace the lost order, but overall postage took too long, so I won't be using them again.

for the model no worries on the other hand the paint pots unusable given their very thick textures almost dry.

it's all well and good to offer special offers, but you have to take the competition into account. in principle, that's what drives everyone forward, knowing how to compete on much more than just the products you sell. that's the golden rule, especially as you're pretty well supplied in terms of products !!!! It's your choice and I respect it....... Bonne continu

delivery time

Fast shipping! Box arrived damaged and open. No protection in the package. I did not contact customer service because the contents were n

Placed two orders which they did not combine postage one order took ages to be delivered the second was lost. They did replace the lost order but overall postage took too long so I won't be using them again.

has a lot of products, BUT... has a lot of products, unbearably unintuitive however. Searched for something and it doesn't show up, instead the results are rammed with random crap nothing to do with what I seached for, when later I'm browsing and the thing I was looking for is there, huge pain in the ass trying to find anything in particular on this site.

has a lot of products, BUT... has a lot of products, unbearably unintuitive however. Searched for something and it doesn't show up, instead the results are rammed with random crap nothing to do with what I seached for, when later I'm browsing and the thing I was looking for is there, huge pain in the ass trying to find anything in particular on this site.

It's not easy to quickly go back to a previous choice, which makes navigating the site laborious.

Communication problem when we call we always get the answering machine. Small delivery problems despite the price of chrononopost offered. The delivery took place after the planned date because I was worried about the follow-up by telephone.

Very disappointed with the long delay in delivery. The cars purchased are not what they looked like in the publicity photos, they are not replicas but plastic mountable elements. Huge price for something that is not worth it.

Slow and cumbersome fulfillment The attraction is the huge range of products. They are not discounted and I have never been asked for a Paypal fee before. Two items shown as in stock turned out not to be, this was irritating and delayed processing of my order. You are not told the supplier is in France which will obviously impact delivery time and cost. All in all three weeks to deliver. Only useful if you cannot find the products elsewhere.

hey I got the wrong version well, I made a mistake when ordering wanted the english copy of blackstone fortress escalation, clicked on the french version. I sent an email requesting that they change my order to the english version. They responded that they made the change. And when it finely came came it was the french version. :-( Partly my fault part customer service

Delivery time relatively long parcel arrives well packed but well almost 10 days to receive a package is too much

hey I got the wrong version well, I made a mistake when ordering wanted the english copy of blackstone fortress escalation, clicked on the french version. I sent an email requesting that they change my order to the english version. They responded that they made the change. And when it finely came came it was the french version. :-( Partly my fault part customer service

Fast, a little more expensive than elsewhere, but with the merit of having paints that I can't find elsewhere. The big drawback is the labels stuck on the paint can reference...so you don't know what's in the can.

There were errors that took a long time to correct and were badly corrected. It's not wonderful

Good site overall, my only regret is my purchase of paint pots and it was difficult to assess the size of the pot and the type of paint because the photos do not all correspond to the product.

Slow and cumbersome fulfillment The attraction is the huge range of products. They are not discounted and I have never been asked for a Paypal fee before. Two items shown as in stock turned out not to be, this was irritating and delayed processing of my order. You are not told the supplier is in France which will obviously impact delivery time and cost. All in all three weeks to deliver. Only useful if you cannot find the products elsewhere.

At the moment I ordered two times and both came within relative short time after the orders were placed. In the past there were a few minor difficulties but they were rectified. I'm confident enough to know that if I were to place a new order, that the company will send it in a short amount of time. The only thing I find a bit dissapointing about the shop, is their price range for model kits. I mean the prices never stay the same. For example, when I buy a model kit at a price of € 24.99 9without shipping costs, the next week this price is suddenly € 37,99, for the same model kit. So prices never stay exactly as they are. If a model kit is on sale, then it's understandable. But if they have a certain positive inventory, they should keep the prices the same. Weither it's € 37,99 or less.

At the moment I ordered two times and… At the moment I ordered two times and both came within relative short time after the orders were placed. In the past there were a few minor difficulties but they were rectified. I'm confident enough to know that if I were to place a new order, that the company will send it in a short amount of time. The only thing I find a bit dissapointing about the shop, is their price range for model kits. I mean the prices never stay the same. For example, when I buy a model kit at a price of € 24.99 9without shipping costs, the next week this price is suddenly € 37,99, for the same model kit. So prices never stay exactly as they are. If a model kit is on sale, then it's understandable. But if they have a certain positive inventory, they should keep the prices the same. Weither it's € 37,99 or less.

Disappointed by the product, which was a birthday present! Two pieces of the puzzle ordered are damaged the paper covering the pieces is