Customer reviews of 1001hobbies

Placed two orders which they did not... Placed two orders which they did not combine postage, one order took ages to be delivered, the second was lost. They did replace the lost order, but overall postage took too long, so I won't be using them again.

At the moment, the order is lost between the 1001 maquettes shipment and the worldwide pick-up. To be continued...

I was missing a little pot of Revell contacta glue. Too bad! I'm also disappointed by the acrylic paint. Otherwise, the model is perfect.

Hello. Everything went well from order to delivery. However, I am not satisfied with the assembly instructions, as some existing parts are not listed. There are no instructions for the front mast. I'm also contacting Heller to let them know what I think. This is the first time I've encountered this problem on a large number of models. Have a nice day. Cordi

Placed two orders which they did not… Placed two orders which they did not combine postage, one order took ages to be delivered, the second was lost. They did replace the lost order, but overall postage took too long, so I won't be using them again.

for the model no worries on the other hand the paint pots unusable given their very thick textures almost dry.

it's all well and good to offer special offers, but you have to take the competition into account. in principle, that's what drives everyone forward, knowing how to compete on much more than just the products you sell. that's the golden rule, especially as you're pretty well supplied in terms of products !!!! It's your choice and I respect it....... Bonne continu

delivery time

Fast shipping! Box arrived damaged and open. No protection in the package. I did not contact customer service because the contents were n

has a lot of products, BUT... has a lot of products, unbearably unintuitive however. Searched for something and it doesn't show up, instead the results are rammed with random crap nothing to do with what I seached for, when later I'm browsing and the thing I was looking for is there, huge pain in the ass trying to find anything in particular on this site.

has a lot of products, BUT... has a lot of products, unbearably unintuitive however. Searched for something and it doesn't show up, instead the results are rammed with random crap nothing to do with what I seached for, when later I'm browsing and the thing I was looking for is there, huge pain in the ass trying to find anything in particular on this site.

It's not easy to quickly go back to a previous choice, which makes navigating the site laborious.

Communication problem when we call we always get the answering machine. Small delivery problems despite the price of chrononopost offered. The delivery took place after the planned date because I was worried about the follow-up by telephone.

Very disappointed with the long delay in delivery. The cars purchased are not what they looked like in the publicity photos, they are not replicas but plastic mountable elements. Huge price for something that is not worth it.

Slow and cumbersome fulfillment The attraction is the huge range of products. They are not discounted and I have never been asked for a Paypal fee before. Two items shown as in stock turned out not to be, this was irritating and delayed processing of my order. You are not told the supplier is in France which will obviously impact delivery time and cost. All in all three weeks to deliver. Only useful if you cannot find the products elsewhere.

hey I got the wrong version well, I made a mistake when ordering wanted the english copy of blackstone fortress escalation, clicked on the french version. I sent an email requesting that they change my order to the english version. They responded that they made the change. And when it finely came came it was the french version. :-( Partly my fault part customer service

Delivery time relatively long parcel arrives well packed but well almost 10 days to receive a package is too much

hey I got the wrong version well, I made a mistake when ordering wanted the english copy of blackstone fortress escalation, clicked on the french version. I sent an email requesting that they change my order to the english version. They responded that they made the change. And when it finely came came it was the french version. :-( Partly my fault part customer service

Fast, a little more expensive than elsewhere, but with the merit of having paints that I can't find elsewhere. The big drawback is the labels stuck on the paint can reference...so you don't know what's in the can.

There were errors that took a long time to correct and were badly corrected. It's not wonderful

Good site overall, my only regret is my purchase of paint pots and it was difficult to assess the size of the pot and the type of paint because the photos do not all correspond to the product.

Slow and cumbersome fulfillment The attraction is the huge range of products. They are not discounted and I have never been asked for a Paypal fee before. Two items shown as in stock turned out not to be, this was irritating and delayed processing of my order. You are not told the supplier is in France which will obviously impact delivery time and cost. All in all three weeks to deliver. Only useful if you cannot find the products elsewhere.

At the moment I ordered two times and both came within relative short time after the orders were placed. In the past there were a few minor difficulties but they were rectified. I'm confident enough to know that if I were to place a new order, that the company will send it in a short amount of time. The only thing I find a bit dissapointing about the shop, is their price range for model kits. I mean the prices never stay the same. For example, when I buy a model kit at a price of € 24.99 9without shipping costs, the next week this price is suddenly € 37,99, for the same model kit. So prices never stay exactly as they are. If a model kit is on sale, then it's understandable. But if they have a certain positive inventory, they should keep the prices the same. Weither it's € 37,99 or less.

At the moment I ordered two times and… At the moment I ordered two times and both came within relative short time after the orders were placed. In the past there were a few minor difficulties but they were rectified. I'm confident enough to know that if I were to place a new order, that the company will send it in a short amount of time. The only thing I find a bit dissapointing about the shop, is their price range for model kits. I mean the prices never stay the same. For example, when I buy a model kit at a price of € 24.99 9without shipping costs, the next week this price is suddenly € 37,99, for the same model kit. So prices never stay exactly as they are. If a model kit is on sale, then it's understandable. But if they have a certain positive inventory, they should keep the prices the same. Weither it's € 37,99 or less.

Disappointed by the product, which was a birthday present! Two pieces of the puzzle ordered are damaged the paper covering the pieces is

Order fulfilled in biblical time for a product presented in stock and instead not available. Too bad

Zeer ontevreden! Een artikel besteld op 06/12/2020 en tot op heden nog steeds niet ontvangen. Na herhaaldelijk contact doen ze me verschillende 'aanbiedingen': 5% korting op volgende aankoop een credietnota terugzenden van artikel (!). Terwijl de wettelijke levertermijn van 30 dagen ruimschoots is overtreden en ik dus recht heb om de verkoopsovereenkomst ongedaan te maken en ze mijn geld terug moeten storten!

Great experience I will definitely repeat it

My order was launched on 1812 and the package arrived on 141. I judge the service acceptable only in light of the Christmas season and the particular situation due to the pandemic. Normally I would expect faster delivery.

TOO MANY PRODUCTS IN REASSOR IT'S PAINFUL

Placed order 1/2/21 shipped out 1/7... Placed order 1/2/21 shipped out 1/7 arrived country of destination 1/8 10 days later no information on arrival

Placed order 1/2/21 shipped out 1/7… Placed order 1/2/21 shipped out 1/7 arrived country of destination 1/8 10 days later no information on arrival

I haven't received the paint I ordered... I haven't received the paint I ordered yet!

Order arrived on time but for an all-in-one model (glue, brush, paints) including 3 paints, but the brochure indicates many more colors needed, including mixes. Not very reg

I haven’t received the paint I ordered… I haven’t received the paint I ordered yet!

Such a small package in such a big box! Not very ecological.

The products were great and well packaged, however delivery took 5 weeks to arrive and it was difficult to get a response from. I spent about 3 weeks trying to get in touch with 1001 Modelkits as the delivery tracking info hadn't changed. I can see they've put an email address on their website now so hopefully this will improve. I understand Covid/Brexit/recent weather are causing delays, however I've received similar packages (size and value) from France in less than a week. I would encourage 1001 Modelkits to look at other couriers. I would order again, but expect a long wait for delivery.

Desperate access to the site In my experience t:ouffu bad link between pages and DESPERATE SLOWNESS Both with Linux and Windows On the other hand rich site Fast enough delivery despite the crisis

I ordered my items on 27 December 2020 and they still haven���t arrived. I know this may be a result of this country���s stupid, pointless Brexit but it would be nice to know when the delivery may appear. It has never taken this long with

Package arrived safely but did not arrive for Rey