Customer reviews of 1001hobbies

Delivery took far longer than expected. I think they may not have had my order in stock

Geen Nederlandse handleiding Geen Nederlandse handleiding

Geen Nederlandse handleiding Geen Nederlandse handleiding

The delivery was weeks later than indicated when ordering I had to contact them myself to suggest splitting my delivery into the items that were in stock and those that had not yet been delivered by the supplier In the end, everything took so long that I did indeed receive the delivery in two packages on the same day :-(

Everything is fine only the delivery times are very long

First shipment returned to sender, then my order was shipped to me urgently.

we had a big delay in delivery otherwise satisfied with the product thank you

Bravo for your sleight of hand! With a credit of xxxxx euros, you can sell products on sale and then land on your feet! And the customer is wronged.....

Delivery time very lo

Good shop, but things just take a little too long time.

Erg trage levering... Prima producten maar erg trage levering. Op de site staat dat de eco levering 6 tot 11 werkdagen duurt. Nu krijg ik een mail dat dit 4 tot 6 WEKEN kan duren. Wordt dit met de fiets gebracht ofso?

Prima producten maar erg trage levering. Op de site staat dat de eco levering 6 tot 11 werkdagen duurt. Nu krijg ik een mail dat dit 4 tot 6 WEKEN kan duren. Wordt dit met de fiets gebracht ofso?

Erg trage levering... Prima producten maar erg trage levering. Op de site staat dat de eco levering 6 tot 11 werkdagen duurt. Nu krijg ik een mail dat dit 4 tot 6 WEKEN kan duren. Wordt dit met de fiets gebracht ofso?

Colissimo delivery times are far too long

Ordered a body wrong one was sent at first but customer support was fantastic got another one sent and rectified the problem in a reasonable amount of time. Shipping was fast to Canada even with covid 19. Will order again 5*****!!

Very long delivery time, everything else ok.

Last order a bit long because of lack of a product but I was warned.

Product ok as described but eternal delivery...more than 20 days....

One of the best on line hobby stores I have ever used. Even with all that's going on today I Received my orders in a timely manner with NO issues. Keep up the good work.

It takes a long time for the merchandise you ordered to arrive. Otherwise fine

The order arrived in good condition but took a long time to arrive.

Hello The pluses: - plenty of choice - very friendly and responsive staff on the phone. The -: - you are expensive. - 4 orders and (very) long delivery times (despite materials in stock). I had to call back each time...COVID? Sincerely JC H

Almost a month to receive the order! I thought I was buying from a store in Madrid and in reality the shipment arrived from Paris. All correct and in perfect condition. But if you would let us know in advance we would appreciate it. Because this is not a ""slight delay"" due to the coronavirus. Let them give an approximate delivery date and if you are interested you go and buy and if not then not.

just the invoice where there's obviously more ink, so it's illegible

the deliveries went wellthe only thing I didn't appreciate was the invoicing for 3 shipments and I don't know what charges? even though I sent an e-mail telling you to group the 3 orders together precisely to avoid these shipments which, in my opinion, are excessive for shipping 80 kms from parisI apologize for being a little direct but you're asking for the truth to be told. best regards herve chauvet

Given the criticality of the moment that the whole world is experiencing I would say to disregard these evaluations waiting to make a judgment when things have settled down and everyone can work at their best Greetings Visconti

Although the parquet is in good condition we have a few small problems. The paint colors don't match. The glue is dry! Not a drop

Good product but chronopost delivery 20 euros received 10 days after ordering

long lead times and incomplete deliveries lack of reliable information from the customer

But who delivered it orderedou Not to the addressee Strange?

Hello. Even if it's not your fault, the delivery time was really short.

quick to process refund got a refund from this company (based in France, not the UK) due to delays on delivering a birthday present which was ordered 2 weeks in advance of the birthday. To be fair to them they were quick with refund when I complained (hence the three stars). I marked them down a couple of stars as it's still a bit misleading on their website as to where the company is based.

I have ordered an aerograph with an air bomb unfortunately the air bomb does not match the aerograph connection more details would be a pl

quick to process refund got a refund from this company (based in France, not the UK) due to delays on delivering a birthday present which was ordered 2 weeks in advance of the birthday. To be fair to them they were quick with refund when I complained (hence the three stars). I marked them down a couple of stars as it's still a bit misleading on their website as to where the company is based.

Very disappointed with delivery time

Assembly instructions in English only

you don't read what your customers send you, the result is that your orders don't add up and paf, three shipments at 8.70 euros and on top of that, charges that correspond to what? to ship 80 kms from Paris, I find that shipping is very expensive. with all my apologies, but I'm passing on to you the truth as I see it.

Excellent communication and easy to order/ship overseas. Very pleased even during this pandemic w/all the restrictions in place my item arrived in a timely manner and in excellent condition! Thank you Definitely recommend!

Sending the M706 commando model in a simple bubble envelope meant that the box was crushed and therefore damaged. Fortunately, the model was not damaged.

I am going to give 3 stars for the following reasons: - In mid-April I placed an order on the website they have a great catalog of many models at affordable prices. - All good in regards to payment report invoice etc. Knowing the situation that the world is going through in general for the CoVid19 I was patient and knew that the shipment would take a little longer to arrive and more having selected the Eco option (although they charge you 10€ shipping but good). -Now comes the problem when I asked for shipping information they replied that the item was not in stock with what I was very surprised because it had been 2 weeks and they told me that now it was not in stock (which would violate their own terms of sale where it specifies that if there is no stock of a product they must notify you within 48 hours). -Well, seeing this setback I asked for a refund because if there is no stock the logical thing to do is to cancel the order. I did not receive a reply. - But to my surprise today I receive the shipment (in perfect condition) later than ever. As a conclusion I understand that we are going through a difficult situation for companies and transports but as a customer opinion I think that the communication between buyer and seller should be improved and above all improve the logistics, why do they tell me that it is not in stock and 5 days later I suddenly receive my order? They could have warned me about it and saved me the worry of not knowing if I would receive my product or the money in case of refund. PS: The 1350 scale model ship is very successful and I will be able to enjoy it.