1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
The products delivered correspond to the order. But the delivery was first indicated to me in a place where the parcel was not located... and three days later in a place where the parcel was not located.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/11/2019
Price a little higher than the competition. Website could be improved (search function) Long lead times and lack of information when receiving a return For the rest, nothing to complain about.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/11/2019
15 DAYS FOR 1 ORDER MUCH TOO LONG
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/11/2019
long lead time between order and delivery
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 09/11/2019
This is now the third model I have bought from you. Model 1 Le Gladiateur is missing the steering wheel. Model 2 Carthagenian Ship is missing the half moons of the mast tops Model 3 Gallon 1600 there is no thread for the shrouds. I would consider suspending the orders Best regards M.Dohnke from Spremberg
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/11/2019
Very long delivery time order for 2810 still undelivered this 5
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/11/2019
Some colors looked different and when I received them they were identical I'm disappointed Number 17
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/11/2019
last order placed for paint and accessories on 101019 order received on 261019 at the relay point in the meantime no information from 1001 hobbies that my order would be late it was when I phoned that they started to tell me that some products were on another site NORMAL or NOT the least they could have done would have been to warn the customer and not wait for him to call. here's the reason why
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Verified Buyer
Rating: 3 out of 5
following a purchase from 25/10/2019
Great selection of kits and accessories. Plus fast shipping too!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/10/2019
a 1st sending without problem (in 5 days=perfect) as for the 2nd it is another story (I placed order the 101019 and we are the 221019 it was necessary that I telephone 2 times to have news of my cde you will thus understand my disappointment (always not delivered). I hope to be able to receive my order this week by thanking you p
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/10/2019
Quite complicated to find a reference
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/10/2019
Very good selection at fair prices. However, delivery leaves something to be desired, with products advertised on the site as available when they have yet to be ordered.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/10/2019
I'm embarrassed because I feel obliged to give it a bad mark. However, I have nothing to reproach 1001 maquettes for, but rather the transport. Indeed, the package arrived extremely damaged (the model box is even torn). Fortunately, no part is missing and nothing seems broken or missing.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/10/2019
Product well packaged but service too long between order and delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/10/2019
delivery problemand no contact in case of product shortage from you. Sincerely
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/10/2019
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
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Response from 1001hobbies
Hello, Could you please send us pictures of the broken part please ? At [email protected] Sincerely,
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Verified Buyer
Rating: 3 out of 5
following a purchase from 01/10/2019
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
Response from 1001hobbies
Hello, Could you please send us pictures of the broken part please ? At [email protected] Sincerely,
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 30/09/2019
too long delivery time too long waiting time
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 26/09/2019
It seems to me that everything I ordered is fine and arrived without problems. What I found is that it took a long time in my case was with postage paid and it took a long week today it seems a long time but otherwise everything OK improving this would have another star.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 23/09/2019
Great service and communication. Fast shipping to the US.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/09/2019
Hello not enough pictures representing some products it is therefore difficult to get an idea before a purchase!!! Too bad because you lose sales
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/09/2019
Not too satisfied because I received an order that was not mine, otherwise in the room ç
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/09/2019
Correct order but very slow delivery via Mondial Relay - over a week
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/09/2019
small problem with the protective cardboard but no damage to voi
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 06/09/2019
kind and helpful but too many errors in shipping orders and customer service not in language.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/09/2019
Not very reassuring not to say that it is settled and that the shipment is in neck
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/09/2019
delayed delivery. I still don't know what's going to happen when and in what state.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/09/2019
just average and why? I received a disastrous Bugatti 100P model, the resin was studded with holes due to bubbles and the same resin repelled the paint due to a lack of homogeneity.Czechoslovakian know-how for 72 euros doesn't make you want to go back to the drawing board.......... As for your service
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 28/08/2019
Satisfactory.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 26/08/2019
Unfortunately the parcel arrived broken the kit box was ""offended"" being COBI constructions the dispersed material did not create any real damage to the kit had it been an injection kit the damage would certainly have been severe and would have forced a returnereso. -Correct delivery time -I could not track the package Judgment: Acceptable take better care of the sturdiness of the shipping packages in future mailings
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/08/2019
Great product but delivery time very long compared to other orders effectu
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 22/08/2019
PERFECT TREATMENT. GREAT QUALITY PRODUCTS BUT VERY SLOW TO RECEIVE THE PRODUCT FROM THE ORDER TO THE RECEPTION OF THE SAME ALMOST A MONTH .TOO MUCH WAITING TIME.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/08/2019
Disappointed.product that on the site is in stock and finally is not.I ordered parts in Hong Kong the same day and they arrived 10 days.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2019
the packaging was damaged but the order was fine
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 16/08/2019
Products a bit expensive and slow in delivery
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 15/08/2019
The free shipping is excessively slow. I have an online store and the free shipping is 48 hours maximum.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/08/2019
Not really 1001 Modelkits fault ... Not really 1001 Modelkits fault ... After many weeks received model TACIT BLUE aircraft from France. Made in Chezc Republic that's the problem not user friendly extremely difficult to remove parts from plastic casting feeder lines. Leaving rough edges that need to be carefully cut down to fit. So far haven't found a cement that adheres to their type of plastic. After ship models and many aircraft models this is absolutely the worst i have ever incountered. trying to contact someone at 1001 for advice on 0490034 cement.
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Response from 1001hobbies
Hye Sir, Thank you for your comments. You can rate the brand on its page and put comments on the product page: https://www.1001modelkits.com/172-scale-aircraft-models/27607-planet-models-pla11172-northrop-tacit-blue.html You can contact us at [email protected] Best regards
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Verified Buyer
Rating: 3 out of 5
following a purchase from 14/08/2019
Not really 1001 Modelkits fault .. Not really 1001 Modelkits fault ... After many weeks received model TACIT BLUE aircraft from France. Made in Chezc Republic that's the problem not user friendly extremely difficult to remove parts from plastic casting feeder lines. Leaving rough edges that need to be carefully cut down to fit.. So far haven't found a cement that adheres to their type of plastic. After ship models and many aircraft models this is absolutely the worst i have ever incountered. trying to contact someone at 1001 for advice on 0490034 cement.
Response from 1001hobbies
Hye Sir, Thank you for your comments. You can rate the brand on its page and put comments on the product page: https://www.1001modelkits.com/172-scale-aircraft-models/27607-planet-models-pla11172-northrop-tacit-blue.html You can contact us at [email protected] Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2019
Fast delivery but the product does not correspond to the photos on the website. I wanted the old version of the model ordered, the one corresponding to the illustrations on the site, but I received the old version which I really like mo
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2019
Ordered only 4 small items including a TX antenna for an old radio. I received the envelope with the correct delivery note, but only 3 items, the antenna not included (they can't count to 4?). No solution by phone, I had to send an e-mail and fill in ""Attestation sur l'honneur de réception de commande manquant"". The antenna had to be registered (resulting in a delay of 9 or 10 days), so where was the antenna that should have been in the e-mail?
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