Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 683 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

3 star reviews

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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 02/03/2019
Little news on delivery time and route of goods when shipped free of charge for purchases over 60 euros
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Verified Buyer
Rating: 3 out of 5
following a purchase from 01/03/2019
I placed two orders on the same day… I placed two orders on the same day with in minutes of each other. One came with an average waiting period, the second took well over a month to receive. Thank you Mike
Response from 1001hobbies
Dear customer, There can sometimes be a difference in the delivery delay with the economic shipping method that you chose. We apologize for the inconvenience. Best regards, The 1001modelikits Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2019
I placed two orders on the same day... I placed two orders on the same day with in minutes of each other. One came with an average waiting period, the second took well over a month to receive. Thank you Mike
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Response from 1001hobbies
Dear customer, There can sometimes be a difference in the delivery delay with the economic shipping method that you chose. We apologize for the inconvenience. Best regards, The 1001modelikits Team
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 27/02/2019
Long delivery time. Expensive shipping cost. Item arrived damaged.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 27/02/2019
At the time of purchase the delivery date was different from the date I received the product. It took 1 week longer than expected according to what it said on the day I placed the order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2019
Hello, thank you for classifying your models in a better way. For boats, no recent racing boats, for example. We're inundated with warships (use more filters).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
bonjour déçu commande passé le 0202 tout était en stock livraison prévue le 0902 arrivé le 1302. So 10 days for an order where everything was supposed to be there. Un pe
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
good web store But review your partners zero delivery service ( mondial relais )
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
Bonjour je suis déçu par le délai pour une réception sous 48 heures !! un peu plus d'une semaine et tout cela sans prevenir raté pour un cadeau d'anniversaire mais conforme à mes at
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
4 days late delivery...not great!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
the parcel was not available at the time I was informed that it was available at the collection point
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Verified Buyer
Rating: 3 out of 5
following a purchase from 19/02/2019
Half My order is on back order now My order is on back order and it's only thing I need to get my blizzard going . Been told it will hopefully be back in stock by February 25 and if it's in stock it still need to ship to Texas I had to complain in few emails and finally got one of two I ordered shipped the second is still on backorder. I received first part of order on March 9th.
Response from 1001hobbies
Dear Customer, We found only one order of you in our system, which contains one product. Could you please send us a mail with more information what you have not received please? [email protected] Thank you in advance for your help. Kind regards, Team 1001 Modelkits
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
Half My order is on back order now My order is on back order and it's only thing I need to get my blizzard going . Been told it will hopefully be back in stock by February 25 and if it's in stock it still need to ship to Texas I had to complain in few emails and finally got one of two I ordered shipped the second is still on backorder. I received first part of order on March 9th.
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Response from 1001hobbies
Dear Customer, We found only one order of you in our system, which contains one product. Could you please send us a mail with more information what you have not received please? [email protected] Thank you in advance for your help. Kind regards, Team 1001 Modelkits
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2019
Very high prices (sometimes double compared to other sites). Delivery times spread out (3 weeks). Doesn't necessarily offer more choice. An excellent system
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2019
delivery time of 7 days (a little too long) payment problems.... a higher direct debit was taken from my account I report it the same day I am told ok and I have to insist by 2 mails without answer and one last time by your online system to finally be reimbursed (time 1semain
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2019
Good quality products as described. Package well packed. 3 stars for delivery. Products indicated in stock, dispatched within 24 hours, but missing at time of order dispatch. Ordered January 15 Shipped January 24 Received January 28. Credit card debited on day of order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/02/2019
Product ok. But delivery time not respectedÃ
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Verified Buyer
Rating: 3 out of 5
following a purchase from 07/02/2019
Delivery took quite a long time and substitute items were sent for several paints that were ordered without consultation.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/02/2019
Finally too expensive. No communication. I would not recommend this site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2019
Package arrived safely and conformed. But model (4 characters) poorly protected in the letter a broken character. Nothing irreparable for a model maker ma
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2019
The order and delivery went smoothly. However, the two Hobbymasters (F-35 and F-16) had no assembly instructions in the boxes. Prices for some models can be much higher than elsewhere. The on-site store in Paris is just an office (nothing to sell there). That said, the on-site staff is young.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/02/2019
Very good mention for the availability and prices of the tamiya acrylic paint.not so good for the aerosol productsalways at the tamiya brand level.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/02/2019
Very expensive colissimo delivery charges and when a delivery problem occurs (Colissimo fault) customer service looks down on any request for a gesture. No problem, the site is good but without p
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2019
Perfect service. Website to be improved when accessed via a tablet.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2019
The delivery is long but the products interesting I asked for information by mails no answer
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Verified Buyer
Rating: 3 out of 5
following a purchase from 01/02/2019
Excellent service!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/01/2019
Bonjour bien mais un peu lent quand meme j'attends toujours une commande depuis 15 jours Cordialement
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/01/2019
It's been a week since I placed my order and I'm still waiting for delivery (colissimo).
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 24/01/2019
I do not recommend buying with eco shipping order sent on Jan 1 arrived on Jan 17...otherwise helpful and fast chat service!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/01/2019
package still blocked at customs forgets to enter value of contentscharles zurcher
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/01/2019
J'ai bien reçu a ce jourvotre mail je vous pris de m'excuse aussi làj'ai pris contact avec tabac presse de tours il m'dit que lui aussi il n'a pas compris comme ça se fait que le colis a été livré là bas au lieu de orchaise dans le 41 je lui et dit que je passer le chercher sauf je préféré que relais colis assume leurs bêtises qu'ils ont fait en plus là et votre collègue ou votre collèguee aussi mon dit de pas y aller le chercher vue que se ne me qui a fait la bêtiser mais bien eux au lieu que j'ai demandé. made the mistake but they instead of delivering it to orchaise in 41 but also in tours is not what I also asked to this day I will not go to look for it more but that relais colis ra takes him or I asked moreover there also it made a mistake so that it assumes it there and it is not me who asks them to deliver it there but him without having said it after I ask that you contact relais colis and that it ra takes him had the end of the week and had the end of the month in orchaise in 41 but also in tours. had the end of the month in orchaise too there me my side complaint against them and if they do not want the ra takes home I to them the bill of the train and there they are going to pay it in more too I am not going to let make by them I take you to excuse me it is not after you that I do but to the relay parcel which made a stupidity when I am going to place a 2nd order the next time it is going to send it in bordeaux or paris too there except me I am not going to go to seek it there bas en plus a ce jour le colis et a tours je vais pas aller le chercher je demande que relais colis le ra emmene ou j'ai demandé aussi et avais la fin de la semaine et avais la fin du mois après ça le colis va reparti chez vous et encore il faut que j'attends 4 a 5 jours pour le ravoir aussi je suis pas d'accord avec que j'ai pris contact avec le bureaux tabac de tours et relais colis a fait une grosse bêtise a fait une grosse gaffe là aussi ils ont pas fait attention en plu
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/01/2019
I just had a problem with mondial relay who had delivered to the wrong collection point.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2019
The delivery was fast and the products correctly packaged. On the other hand, I am rather (very) unhappy that despite several requests where I clearly specified for reasons of availability that I did not want the order to be sent immediately after receipt of my payment, it was sent without any delay! The risk was that I wouldn't be back from my trip in time to collect the parcel from the relay point. NB: Concerning the 3 products - all as described - one of them is incomplete with a part missing (FT-17 tank).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2019
11 days to be delivered I find this delay exagÃ
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/01/2019
The delivery time for products is a little long for an online sale. Given the cost, the customer is entitled to expect greater responsiveness. Nothing wrong with the pro
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/01/2019
While the model was delivered in record time before the festive season, the same could not be said for the paints and cement glue. The bottle of Humbrol glue was dry, and some of the Heller paint was a little runny. However, 1001 Maquettes was very reactive and sent me back the glue very quickly. So well done and thank you for that. I hope that on the delivery side, controls have been put in place to check the quality of the package before they leave. I'd recommend a model from 1001 Maquettes but for the accessories
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 16/01/2019
The website is not very interactive although there is a lot of variety of items like no other. The shipping took too long 12 days and that paying 17€ for postage and ur service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/01/2019
Overall satisfactory but very disappointed with the product ach
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Verified Buyer
Rating: 3 out of 5
following a purchase from 12/01/2019
Acceptable delivery time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/01/2019
Very late deliveryiv
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