Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
This was my first order on this site. The order was placed well in advance of Christmas (1 month before) and the delivery time on the site was 5 to 7 days for the boats chosen. They finally arrived, but I had to call twice (one boat didn't arrive, the other didn't conform, so I had to change refs) to get them in time just before Christmas. What would have happened if I hadn't phoned? I don't know what would have happened. I'd like to take this opportunity to thank the people who helped me with my calls. They were very professional and really great. But at the time I put 3 stars and not 4. I hope it will get better in case
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
Took too long to receive it. Took too long to receive it.
Translated reviews
Response from 1001hobbies
Dear Customer, Thank you for your feedback. We are shipping from France so the delivery to Canada takes a bit longer. Please do not hesitate to contact us if you have any question. Kind regards, The 1001Modelkits Team
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 19/12/2018
Took too long to receive it.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 19/12/2018
Took too long to receive it. Took too long to receive it.
Response from 1001hobbies
Dear Customer, Thank you for your feedback. We are shipping from France so the delivery to Canada takes a bit longer. Please do not hesitate to contact us if you have any question. Kind regards, The 1001Modelkits Team
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
The relay point ""La table Parisienne"" in Niort is not organized to receive and distribute MONDIAL REL parcels.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
I don't want to be unpleasant...... but the overall process should be improved a bit indeed: - paid on 5122018 - shipped on 11122018 6 days to reach shipping stage!! a bit long!!! Received on
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
Shipping super long! Lack of indication of delivery times on the site. One of the boxes on two models is not protected by a blister ok...but box damaged. Let's hope the model will be complete.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/12/2018
Prices too high - plenty of choice, but cheaper elsewhere, e.g. Parc des Princes 3D puzzle for €42 on the website is €26 on amazon! It's the same with most items. Site to reserve for certain items not found elsewhere (
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/12/2018
Waiting time a little long. But probably due to traffic disruptions.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2018
trèèèèèèèèèèèèèÃ
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2018
just one comment: the descriptions displayed in your catalog only give the scale and not the dimensions of some of the models to be built, which is annoying if you want to get an idea of the dimensions of the construction.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2018
Package arrived on time but unfortunately the model box is missing ~80% of the parts, which are impossible to assemble in these conditions. 1001Maquette contacted me by e-mail and I'm waiting for their reply to see how to solve this problem. I would like to thank the extremely efficient after-sales service, who sent me a photo of my problem and decided to send me back the same model free of charge, this time in its entirety and just before Christmas.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2018
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I've called three times and no answer on any of them... I just want an update...
Translated reviews
Response from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 14/12/2018
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I’ve called three times and no answer on any of them... I just want an update...
Response from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 13/12/2018
The delivery took far too long.
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 11/12/2018
Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732� niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2018
deadline met a beautiful product shame that the eyes are not straight it gives the impression of louch
Translated reviews
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 06/12/2018
The paints are very bad and too expensive. The store does not care to advise the customer's questions about the assembly of the model.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2018
Hello long delivery time shame despite paypal payment
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2018
processing of the order and very long delivery time in view of the additional costs of the order. in addition, 2 days to wait because it was impossible to receive the parcel when it arrived, the machine didn't work, so the person at the relay point said to come back on Monday. positive point: availability of paints desired.
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 04/12/2018
Unclear and deceptive dispatch details, states courier charges for same arrives by post.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/11/2018
disappointed with delivery time
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2018
available on the site although they were not in stock delivery time problem
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2018
I was delivered almost 2 weeks later and a box was or
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2018
no worries about the order but the package is badly packed (big box for small quantity not wedged the paints and brushes are wandering in all directions unsuitable poster ridiculous better not put anything
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/11/2018
Item ok but supposed to be available and shipped within 24h when the package was received more than a week after the order! No warning or apology.... one of the model boxes is covered in dust... a bit foreign
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/11/2018
Object size not specified! Completely inadequate! Ridiculously tiny! No interest Object thrown away. Delivery time too short.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/11/2018
correct product but it is necessary to change your partner of delivery Mondial Relay is the worst of all (4 week to receive the parcel and moreover it is in another point of relay to 5 km of my house whereas there is a point of relay right in bottom of my house)
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/11/2018
(delivery under 2436h it's wrong I waited 7 d)
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/11/2018
Your product description does not precisely describe the number of figurines and whether the figurines are to be assembled and painted, as I am not a make-up specialist.
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 08/11/2018
Too many duplicate emails but no exact delivery dates
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 06/11/2018
The purchase process worked smoothly and there is no reason to criticize. The goods received corresponded to the description and the quality is ok. However, the delivery is a disaster! Waiting three to four weeks after ordering within the EU for a product is unacceptable. Furthermore, I had problems with their support as I received a response but only after two days!!!! This should definitely be done more promptly. Yours sincerely, Ingo Nawa
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 03/11/2018
Only one problem The model airplane was as advertised, and its delivery was timely My only problem with 1001 Modelkits related to the shipping and handling charge of $26.99. I consider that charge excessive for the small, lightweight package that was shipped. Had the shipping and handling charge been more reasonable, I would have rated my experience as five star.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/11/2018
Only one problem The model airplane was as advertised, and its delivery was timely My only problem with 1001 Modelkits related to the shipping and handling charge of $26.99. I consider that charge excessive for the small, lightweight package that was shipped. Had the shipping and handling charge been more reasonable, I would have rated my experience as five star.
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 01/11/2018
Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2018
paint too old that has taken the gel very disappointed tans
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2018
Well done and complete website. However extremely long delivery time
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 30/10/2018
Great service . Very good communication. Will use them again
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/10/2018
Manage more squarely
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/10/2018
As described, but very long lead time, even with more expensive transpo
Translated reviews
We use cookies for audience measurement and improving user experience.
English 