Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 683 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

3 star reviews

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2019
The size of the 132 figurines is perfectly suited to children's play. It's a pity that the figurines are only one color, and the same as those on the opposing sides. It's hard to tell them apart in battle. One of the French Carabiniers figurines came without a sword (probably broken during packing). Domma
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/01/2019
After receiving the package, I noticed that the glue pot inside was broken and therefore unusable.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2019
Physical parcel arrived very quickly and corresponded to my request. However, there was a problem with the 2 50-euro gift cards purchased, which were not activated after 3 weeks despite contact with the service department.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/01/2019
In the product description, I thought that paint and glue were included. But it turns out that I only have three pots of paint out of the 6 needed to make the model.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 06/01/2019
The items arrived promptly and in perfect condition. I emailed a question regarding my order and received a quick polite response. I will definitely order from 1001 Modelkits again and will recommend them to friends.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/01/2019
delivery details even for out-of-stock colissimo
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/01/2019
I received my order but between the time I ordered on December 18, 2018 and the time I received them there was a more impotent time elapsed since I received it on December 26 or 27, 2018. Instead of the 4 to 5 days as
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/12/2018
Wide choice of models, but I think you should be able to see the assembly instructions before you buy.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 29/12/2018
Very slow delivery and very expensive shipping. Answer: The order was placed on the 6th at 12:30 together with the payment. The shipment was made on the 12th right. Arriving on the 15th also true.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/12/2018
the model was sent on time. the parcel was well protected. all the contents conform to the product description. for another purchase, i wouldn't hesitate to trust this company. thank you. PS: the paint cans included in the box are really too small and oblige us to buy others, which was not mentioned to us during our telephone contact with the sales representative.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/12/2018
The assembly instructions could be more detailed. Blue paint spreads very poorly and not evenly
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 27/12/2018
The product corresponds to what is published by the seller.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2018
I'm sorry to give you so few stars, but I'm disappointed that the documentation for building the models is written in English and does not correspond to your paintings.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/12/2018
A little disappointed after ordering the 12122018 I received the order yesterday at 13 hours I do not tell you the stress and fortunately I intervened several times if-no nothing under the tree. Ex: to save 48heures the shipment was made by colissimo instead of the carrier. You'll understand my disappointment.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 25/12/2018
I asked for gift wrapping for the two items I bought and they arrived super poorly wrapped together when they were two different gifts.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/12/2018
This was my first order on this site. The order was placed well in advance of Christmas (1 month before) and the delivery time on the site was 5 to 7 days for the boats chosen. They finally arrived, but I had to call twice (one boat didn't arrive, the other didn't conform, so I had to change refs) to get them in time just before Christmas. What would have happened if I hadn't phoned? I don't know what would have happened. I'd like to take this opportunity to thank the people who helped me with my calls. They were very professional and really great. But at the time I put 3 stars and not 4. I hope it will get better in case
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
Took too long to receive it. Took too long to receive it.
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Response from 1001hobbies
Dear Customer, Thank you for your feedback. We are shipping from France so the delivery to Canada takes a bit longer. Please do not hesitate to contact us if you have any question. Kind regards, The 1001Modelkits Team
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Verified Buyer
Rating: 3 out of 5
following a purchase from 19/12/2018
Took too long to receive it.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 19/12/2018
Took too long to receive it. Took too long to receive it.
Response from 1001hobbies
Dear Customer, Thank you for your feedback. We are shipping from France so the delivery to Canada takes a bit longer. Please do not hesitate to contact us if you have any question. Kind regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
The relay point ""La table Parisienne"" in Niort is not organized to receive and distribute MONDIAL REL parcels.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
I don't want to be unpleasant...... but the overall process should be improved a bit indeed: - paid on 5122018 - shipped on 11122018 6 days to reach shipping stage!! a bit long!!! Received on
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
Shipping super long! Lack of indication of delivery times on the site. One of the boxes on two models is not protected by a blister ok...but box damaged. Let's hope the model will be complete.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/12/2018
Prices too high - plenty of choice, but cheaper elsewhere, e.g. Parc des Princes 3D puzzle for €42 on the website is €26 on amazon! It's the same with most items. Site to reserve for certain items not found elsewhere (
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/12/2018
Waiting time a little long. But probably due to traffic disruptions.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2018
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2018
just one comment: the descriptions displayed in your catalog only give the scale and not the dimensions of some of the models to be built, which is annoying if you want to get an idea of the dimensions of the construction.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2018
Package arrived on time but unfortunately the model box is missing ~80% of the parts, which are impossible to assemble in these conditions. 1001Maquette contacted me by e-mail and I'm waiting for their reply to see how to solve this problem. I would like to thank the extremely efficient after-sales service, who sent me a photo of my problem and decided to send me back the same model free of charge, this time in its entirety and just before Christmas.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2018
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I've called three times and no answer on any of them... I just want an update...
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Response from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 3 out of 5
following a purchase from 14/12/2018
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I’ve called three times and no answer on any of them... I just want an update...
Response from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 13/12/2018
The delivery took far too long.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 11/12/2018
Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732� niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2018
deadline met a beautiful product shame that the eyes are not straight it gives the impression of louch
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 06/12/2018
The paints are very bad and too expensive. The store does not care to advise the customer's questions about the assembly of the model.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2018
Hello long delivery time shame despite paypal payment
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2018
processing of the order and very long delivery time in view of the additional costs of the order. in addition, 2 days to wait because it was impossible to receive the parcel when it arrived, the machine didn't work, so the person at the relay point said to come back on Monday. positive point: availability of paints desired.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 04/12/2018
Unclear and deceptive dispatch details, states courier charges for same arrives by post.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/11/2018
disappointed with delivery time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2018
available on the site although they were not in stock delivery time problem
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2018
I was delivered almost 2 weeks later and a box was or
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2018
no worries about the order but the package is badly packed (big box for small quantity not wedged the paints and brushes are wandering in all directions unsuitable poster ridiculous better not put anything
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