Customer reviews of 1001hobbies

The offer is very attractive, but the rates are prohibitive.

When we ordered we were told that it would take 3 to 4 working days, but the model was delivered 13 days later because it was not in stock. We would have liked to know this at the time of purchase....c was for our son and the wait was too long.

On August 11, I placed an order Several times contacted both by phone and email Apparently I am always kept on the line After more than a month I still have not received anything On the website it says that my order is canceled but is paid Edit: On October 9 I received a part of the order Shortly before that I was informed by a friendly employee from France about the cause of an apparently exceptional problem After receiving this part of the order this nice lady called me again to explain why the last part is still taking some time Service from her is very good Of course not pleasant to have to wait so long for the stuff Suspected cause of problems is the computer system of 1001

10 days late on the delivery date announced after a reminder from me by may

The treatment has been excellent but the delivery time of the material is taking too long.

Fast refund of the product I regret a lack of experience of the customer service to explain me the delay of this order and especially the dela

Not the quickest delivery Not the quickest delivery

Not the quickest delivery Not the quickest delivery

a little disappointed with the reception of my order 4 models ordered on 25718received 3 models on 23718 1° non respect of the delivery time 2° incomplete order 3° packing shipment suffered from the tansportwith the consequences that can be guessed. i keep my confidence in youdespite these small hassles hoping that these worries will not have any resonnance in my future ordersin which case my preference will go to other suppliers.

Goods ok. and quite inexpensive but 6 weeks for delivery put shipping directly from China clearly in the shade

Although I already had a shipping confirmation, I was asked several times to complete the process. Result: unnecessary e-mail traffic ...and all for about 20 €. The delivered model fully met my expectations.

Arrived damaged I have glued on the broken head of the figure and have already painted the two figures and installed them in a model. No further reaction is therefore necessary.

Very nice set of decals came in good packing thank you. Peter

If I could give a 2.5 I would If I could give a 2.5 I would. Ordered a vacuum form canopy and received it in a 'cushioned envelope.' As you would imagine, it was damaged at some point in transit. 1001 was quick enough to dispatch another without cost to replace it. But, it arrived in a cushioned envelope - damaged... If you read this 1001, use boxes, even little ones to protect the product. They were quick enough with the full refund however, so 'acceptable' service in that I got my money back without hassle. Thank you.

If I could give a 2.5 I would If I could give a 2.5 I would. Ordered a vacuum form canopy and received it in a 'cushioned envelope.' As you would imagine, it was damaged at some point in transit. 1001 was quick enough to dispatch another without cost to replace it. But, it arrived in a cushioned envelope - damaged... If you read this 1001, use boxes, even little ones to protect the product. They were quick enough with the full refund however, so 'acceptable' service in that I got my money back without hassle. Thank you.

i chose this site for the large choice of paints and the timely delivery, but despite the large choice, the prices of the models are way out of line. for example, the astrolabe at 356.25 with the 6% discount, i found it at 219 on another site.

The delivery time was very good. And the preparation of the order was very quick, perhaps too quick as the packaging was basic. A little more I lost one of the parts of my order. What's more, the catalog I should have received was replaced by a simple moto.... poster, so I was a little disappointed.

Hello Mr to tell you that I received my Rafale patch but with quite a delay next time make sure that is a can faster thank you anyway. Sincerely Mr Vu Robert .

Packaging always arrives damaged... Why don't you pack your orders properly?

ACTUALLY I CAN'T GIVE MY OPINION ABOUT THE SERVICE YET BECAUSE IT IS THE FIRST PURCHASE MADE ON JULY 19 AND I HAVEN'T RECEIVED THE ORDER YET I GUESS BECAUSE THEY DON'T HAVE IT ALL IN STOCK AND SO THEY INFORM ME ABOUT THE DETAILS OF THE ORDER.

Order: German Navy painted 2WK 51 figures... from Revell (02525) The figures are not painted - the description is absolutely misleading. For the colors you have to pay another 25- € and it is an immense work!!! According to the product information, the material is very harmful to health - you shouldn't actually touch it.... Positive: Very large variety of figures!

One of the two tamiya super liquid glue caps was slightly open. No spillage but strong smell on delivery The German radar Fug 220 mr48027 is listed on the delivery note but not present in the

I had to contact customer service several times to get a decent answer.

Feigns short delivery time

Delivery time with mondial relay unacceptable

The box for my parcel arrived damaged and I was supposed to receive a poster. It was missing. It's not the 1st time I've ordered from 1001 maquettes, but this time I was very disappointed.

unfortunately a long delivery time

Hello Navigation on the site a little difficult. Limited choice of 3945 warplanes. And delivery time a bit long. Satisfai

I hesitated between two and three stars. Two deliveries and two problems: part failed to mold and model opened and incomplete. The plus is the reactive contact by e-mail. The disadvantage is the time it takes to get a reply.

Hello, I've already expressed my dissatisfaction with the colors you recommended - we all make mistakes. Yours faithfully Patrice SAUN

Quality puzzle, lots of choice, too many out-of-stock items. But paying 7€ for delivery in 6 days is unacceptable. I don't know if I recommend

Unfortunately very long delivery time. But everything else ok.

Order arrived on time: a fockker dr1 triplane and a stamp at 172. But these planes are really too small at this scale. 1001 maquettes should warn the customer. The 142 scale would have been more appropriate. The revelle brand should also have some.

My order was blocked for a very long time because of a missing item. I had to cancel and place another order excluding the item in question. Everything turned out fine, but it was a waste of time. I also often buy on other sites and I notice that your prices are quite high compared with the competition, but above all that your delivery times are longer. Having said that, I like the wide choice and above all your after-sales service, which is really great. You have to

Processing and dispatch within 48 hours .regular site monitoring. Alas alas alas a nullissime carrier. I chose a relay point which finally will not be available. So I choose a new delivery point which will also be unavailable! I finally called. I was offered a relay point in a nearby town, but it was difficult to get to. Finally, there is a relay point but it's not visible on the internet. I validate it. Then no more news. I finally called again. Ah well, the parcel will be taken care of (well yes, it was left on standby... an oversight on the part of the site or the carrier?). This evening I got an e-mail saying that it had been delivered. It's 10 days late. I was expecting it for Father's Day

Parcel made with care very good follow-up but time of preparation of the parcel much too long on three orders 2 had a time of preparation higher than 1

Processing and delivery takes too long !!! (bank transfer) 1item packaging damaged (carton torn open) !!! Knödler

Hello Second order and always this problem of duration to carry out a delivery Order placed the 1107 and will be delivered between the 28 and 3007 3 weeks to honor a paid order. Isn't this a bit

Delivery time far too long: order placed on June 5, received on the 19th. Hardly better than the Chinese 14 days against 21 and if I put the price in the balance ... there is no photo. Good-quality packaging, parcel arrived undamaged. It's

wind all you need for the models but 2 weeks for delivery