Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

3 star reviews

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/08/2018
i chose this site for the large choice of paints and the timely delivery, but despite the large choice, the prices of the models are way out of line. for example, the astrolabe at 356.25 with the 6% discount, i found it at 219 on another site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/08/2018
The delivery time was very good. And the preparation of the order was very quick, perhaps too quick as the packaging was basic. A little more I lost one of the parts of my order. What's more, the catalog I should have received was replaced by a simple moto.... poster, so I was a little disappointed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/08/2018
Hello Mr to tell you that I received my Rafale patch but with quite a delay next time make sure that is a can faster thank you anyway. Sincerely Mr Vu Robert .
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/08/2018
Packaging always arrives damaged... Why don't you pack your orders properly?
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 05/08/2018
ACTUALLY I CAN'T GIVE MY OPINION ABOUT THE SERVICE YET BECAUSE IT IS THE FIRST PURCHASE MADE ON JULY 19 AND I HAVEN'T RECEIVED THE ORDER YET I GUESS BECAUSE THEY DON'T HAVE IT ALL IN STOCK AND SO THEY INFORM ME ABOUT THE DETAILS OF THE ORDER.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 03/08/2018
Order: German Navy painted 2WK 51 figures... from Revell (02525) The figures are not painted - the description is absolutely misleading. For the colors you have to pay another 25- € and it is an immense work!!! According to the product information, the material is very harmful to health - you shouldn't actually touch it.... Positive: Very large variety of figures!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/08/2018
One of the two tamiya super liquid glue caps was slightly open. No spillage but strong smell on delivery The German radar Fug 220 mr48027 is listed on the delivery note but not present in the
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/07/2018
I had to contact customer service several times to get a decent answer.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 19/07/2018
Feigns short delivery time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/07/2018
Delivery time with mondial relay unacceptable
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/07/2018
The box for my parcel arrived damaged and I was supposed to receive a poster. It was missing. It's not the 1st time I've ordered from 1001 maquettes, but this time I was very disappointed.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 14/07/2018
unfortunately a long delivery time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/07/2018
Hello Navigation on the site a little difficult. Limited choice of 3945 warplanes. And delivery time a bit long. Satisfai
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/07/2018
I hesitated between two and three stars. Two deliveries and two problems: part failed to mold and model opened and incomplete. The plus is the reactive contact by e-mail. The disadvantage is the time it takes to get a reply.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/07/2018
Hello, I've already expressed my dissatisfaction with the colors you recommended - we all make mistakes. Yours faithfully Patrice SAUN
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/07/2018
Quality puzzle, lots of choice, too many out-of-stock items. But paying 7€ for delivery in 6 days is unacceptable. I don't know if I recommend
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 30/06/2018
Unfortunately very long delivery time. But everything else ok.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/06/2018
Order arrived on time: a fockker dr1 triplane and a stamp at 172. But these planes are really too small at this scale. 1001 maquettes should warn the customer. The 142 scale would have been more appropriate. The revelle brand should also have some.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/06/2018
My order was blocked for a very long time because of a missing item. I had to cancel and place another order excluding the item in question. Everything turned out fine, but it was a waste of time. I also often buy on other sites and I notice that your prices are quite high compared with the competition, but above all that your delivery times are longer. Having said that, I like the wide choice and above all your after-sales service, which is really great. You have to
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/06/2018
Processing and dispatch within 48 hours .regular site monitoring. Alas alas alas a nullissime carrier. I chose a relay point which finally will not be available. So I choose a new delivery point which will also be unavailable! I finally called. I was offered a relay point in a nearby town, but it was difficult to get to. Finally, there is a relay point but it's not visible on the internet. I validate it. Then no more news. I finally called again. Ah well, the parcel will be taken care of (well yes, it was left on standby... an oversight on the part of the site or the carrier?). This evening I got an e-mail saying that it had been delivered. It's 10 days late. I was expecting it for Father's Day
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/06/2018
Parcel made with care very good follow-up but time of preparation of the parcel much too long on three orders 2 had a time of preparation higher than 1
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 24/06/2018
Processing and delivery takes too long !!! (bank transfer) 1item packaging damaged (carton torn open) !!! Knödler
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/06/2018
Hello Second order and always this problem of duration to carry out a delivery Order placed the 1107 and will be delivered between the 28 and 3007 3 weeks to honor a paid order. Isn't this a bit
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/06/2018
Delivery time far too long: order placed on June 5, received on the 19th. Hardly better than the Chinese 14 days against 21 and if I put the price in the balance ... there is no photo. Good-quality packaging, parcel arrived undamaged. It's
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/06/2018
wind all you need for the models but 2 weeks for delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/06/2018
For the products no problem but the delivery time is rather long.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/06/2018
Very good products, but the downside is the delivery time, which is longer than expected.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/06/2018
Slow delivery, 5 days, fairly expensive postage and a dry can of paint - in short, I was disappointed with my purchase.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 15/06/2018
Delivery took too long. No info without request Product as described
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/06/2018
1st order: perfect (packaging lead time) 2nd order: lead time: perfect packaging: nil, unworthy of a professional: the box containing the model (made of very light cardboard) was simply wrapped in black plastic film and arrived completely flattened, with some elements even detached from their support ... Fortunately, it wasn't for a professional.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2018
Hello Mr Leroy Sylvain My opinion: parcel received in bad condition cardboard very damaged when I saw that I said to myself that the model is broken Fortunately not but I doubt that I make another order if it is to receive parcels half
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/06/2018
Everything is fine: packaging except for the delivery time, which is too long.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/06/2018
Second order always the same problem I order a product shipped within 24 hours and after 4 days the order is still being processed. It's a shame, especially as I'm paying DHL to receive it quickly.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/06/2018
Excellent service and on time. Just one downside: I had made a comment in the reserved part of the order. There was no reply.... Order: UQ4
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/06/2018
As a first-time customer As a first-time customer, not overly impressed. Despite all my items being listed as 'in stock, dispatched within 24 hours' the order sat for nearly two weeks awaiting shipment. When I queried why it was so slow it was finally dispatched. As to why it was so slow I wasn't told.
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Response from 1001hobbies
Dear customer, The delay is due to the several public holidays of May. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 3 out of 5
following a purchase from 01/06/2018
As a first-time customer As a first-time customer, not overly impressed. Despite all my items being listed as 'in stock, dispatched within 24 hours' the order sat for nearly two weeks awaiting shipment. When I queried why it was so slow it was finally dispatched. As to why it was so slow I wasn't told.
Response from 1001hobbies
Dear customer, The delay is due to the several public holidays of May. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 30/05/2018
Delivery time is too long but the price is the lowest.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/05/2018
Delivery time a little long and no direct information for the delay
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/05/2018
Good site, although lacking in rarer items such as vintage aircraft, and fast, responsive shipping.... perhaps too responsive, as they sent me several emails and especially sms messages on my mobile because I'd looked at an item but hadn't ordered it. So not bad, but don't have a sales policy that's too agreeable.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/05/2018
PORT TOO EXPENSIVE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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