Customer reviews of 1001hobbies

For the products no problem but the delivery time is rather long.

Very good products, but the downside is the delivery time, which is longer than expected.

Slow delivery, 5 days, fairly expensive postage and a dry can of paint - in short, I was disappointed with my purchase.

Delivery took too long. No info without request Product as described

1st order: perfect (packaging lead time) 2nd order: lead time: perfect packaging: nil, unworthy of a professional: the box containing the model (made of very light cardboard) was simply wrapped in black plastic film and arrived completely flattened, with some elements even detached from their support ... Fortunately, it wasn't for a professional.

Hello Mr Leroy Sylvain My opinion: parcel received in bad condition cardboard very damaged when I saw that I said to myself that the model is broken Fortunately not but I doubt that I make another order if it is to receive parcels half

Everything is fine: packaging except for the delivery time, which is too long.

Second order always the same problem I order a product shipped within 24 hours and after 4 days the order is still being processed. It's a shame, especially as I'm paying DHL to receive it quickly.

Excellent service and on time. Just one downside: I had made a comment in the reserved part of the order. There was no reply.... Order: UQ4

As a first-time customer As a first-time customer, not overly impressed. Despite all my items being listed as 'in stock, dispatched within 24 hours' the order sat for nearly two weeks awaiting shipment. When I queried why it was so slow it was finally dispatched. As to why it was so slow I wasn't told.

As a first-time customer As a first-time customer, not overly impressed. Despite all my items being listed as 'in stock, dispatched within 24 hours' the order sat for nearly two weeks awaiting shipment. When I queried why it was so slow it was finally dispatched. As to why it was so slow I wasn't told.

Delivery time is too long but the price is the lowest.

Delivery time a little long and no direct information for the delay

Good site, although lacking in rarer items such as vintage aircraft, and fast, responsive shipping.... perhaps too responsive, as they sent me several emails and especially sms messages on my mobile because I'd looked at an item but hadn't ordered it. So not bad, but don't have a sales policy that's too agreeable.

PORT TOO EXPENSIVE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hello, the only small flaw is that there is no painting on the model when you order it, so you have to wait. Sincerely

not the best in delivery!

After 20 days I have not received anything . Only one communication after my requests with a very stupid answer that smacks of an apology . I will take legal action against these pseudo sellers Continue to publish lies . In the reply sent.a.ma it talks about a technical error on the part of your shipping department . I take legal action I do not intend to lose 75 euros .

I'm sorry that the order preparation time is so long, almost a week. What's more, the box is huge for two small boxes - huge volume = very high international shipping costs. No personal note in the box either, even though this is done almost everywhere. You can feel that the boxes have been put in the box and that's a shame.

The best thing for you to do right now is to lower all your models to 25%. I wanted to order a Bismarck, a German battleship. But looking at other sites, the same box was 10EUR less.

Can do better as packaging In my last order (small pot color maquette) I was missing a packaging orve

The delivery took a long time and there was no news for several days, but the quality of the product was exceptional.

At least wait until I have received my order for 152018 because 1252018 I am still waiting??? please consult me later for a complete opinion.

purchase orders take a long time to arrive .... I'm a bit disappointed ....

As always the product without problems and well packaged. The but it has taken 2 weeks for the order to arrive since I placed it. And the price is a bit high. Even so I will continue to buy from

Delay a little long due to lack of stock.

Delivery is slow and expensive response… Delivery is slow and expensive response to Emails slow will not use these again.

Delivery is slow and expensive response... Delivery is slow and expensive response to Emails slow will not use these again.

Products conform but delivery too slow in my opinion

The kit arrived crushed in a padded... The kit arrived crushed in a padded bag. Some minor damage to the kit parts. Disappointing!

Goods okay Processing snail-slow (missed birthday). Contact okay.

The kit arrived crushed in a padded… The kit arrived crushed in a padded bag. Some minor damage to the kit parts. Disappointing!

Products conformed and delivery time respected, but the items were stacked one on top of the other without any protection in a cardboard-type pouch. Some of the products were made of glass, which could have been shattered if delivered in a glass container.

The products arrived quickly and were... The products arrived quickly and were in good condtion, however the products arrived in a battered jiffy envelope. I wouldn't mind this if the shipping was free, however it was an extra £5.99 on top of the order cost. For that sort of money, you would expect a bit more protection. At least the products arrived in one piece.

The products arrived quickly and were… The products arrived quickly and were in good condtion, however the products arrived in a battered jiffy envelope. I wouldn't mind this if the shipping was free, however it was an extra £5.99 on top of the order cost. For that sort of money, you would expect a bit more protection. At least the products arrived in one piece.

bonjour pour cette premiére commnde (test)...la livraison a été trée longue la marque de cette maquette n'est pas la meilleure je suis habitué a faire mes maquettes chez d'autres marques russe et allemande 1 commande livraison trés longue....maquette mal découpé trop de barbe ....piece manquante demi-barque ....manque le pavillon russe....piece fragile cassé......I know you're not in the parcel as the box is a bit cracked it must be an old model the parcel received was well protected and well packaged neanmonis I would recommend 1001 maquettes if the models interest me thank you for the catalog I would like to specify that I model boats and submarines recent and old only cordiale

Processing time from online order to dispatch is quite long at 6 days. Then there was another very long delivery time. I ordered online on 5.4. the shipment was sent on 11.4. and I received it on 19.4. That's definitely too long for me.

Not the best service experience I've had There are a good range of kits. I went through the order process but an error occurred with validation of payment. I then had an on-line chat which was very good, but didn't solve the issue. His suggestion was to create an account and try again. I did this, successfully. I was then pestered with text messages about my original unvalidated order as there was no correlation between the guest order and account holder order. I was also informed I would receive a tracking number, but this also never happened. The kits arrived after 1 week.

Not the best service experience I've had There are a good range of kits. I went through the order process but an error occurred with validation of payment. I then had an on-line chat which was very good, but didn't solve the issue. His suggestion was to create an account and try again. I did this, successfully. I was then pestered with text messages about my original unvalidated order as there was no correlation between the guest order and account holder order. I was also informed I would receive a tracking number, but this also never happened. The kits arrived after 1 week.

After I placed my order, I made a mistake. I had ordered glue and 3 jars of paint mix, but I received 2 jars in the first package. Following this, I replied to the satisfaction documentation, stating my problem and pressing the""I would like to contact the team; obviously it didn't work the first time. I had to contact them again to get the jar back. There seemed to be a problem with the parcel as the team did scan the 3 jars but 2 jars arrived. Otherwise a good site with plenty of choice and very fast delivery.