1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Delivery time respected but the glue received does not correspond to the photo on the site and the Tamiya instructions: Only and English and Japanes
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/04/2017
Please pay attention to transport as my brush arrived broken and was quickly replaced.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/04/2017
Delayed deliveries. My last order was supposed to arrive between April 12 and 17! and still nothing!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/04/2017
smooth except badly packed parcel received with boss
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/04/2017
package too large without order shimming spoils grapples
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/04/2017
Ordered on 02 04 17 received on 100417 ... In addition, two items do not correspond to my order. In short, I'm disappointed at the moment, I'm waiting to see what the solution to this problem is and to judge the quality of the service.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 10/04/2017
The product was ordered on 16 Mar 2017 … The product was ordered on 16 Mar 2017 and confirmed for shipping on 22 Mar. I would have expected the product within one week. I received the item on 8 Apr.
Response from 1001hobbies
Dear customer, We apologize for the inconvenience. We are currently in contact with new shippers to try to improve the shipping delays toward the US. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/04/2017
The product was ordered on 16 Mar 2017 ... The product was ordered on 16 Mar 2017 and confirmed for shipping on 22 Mar. I would have expected the product within one week. I received the item on 8 Apr.
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Response from 1001hobbies
Dear customer, We apologize for the inconvenience. We are currently in contact with new shippers to try to improve the shipping delays toward the US. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/03/2017
Out of stock, even though the website says ""available"".
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/03/2017
The royal sun and the victory (bought many years ago) are the pinnacle of plastic models. It's a pity there aren't any others of this size. I'd be interested.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 21/03/2017
... unfortunately with a very long delivery time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/03/2017
Model sent off without a hitch. Deadline met but painting order difficult and undelivered to date. More than two weeks
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/03/2017
Nice site, lots of choice, but shipping takes too long, especially for the price you pay! 9 days when competitors ship in 3 days - you don't have to be in a hurry, and frankly it's a hindrance for others.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 14/03/2017
ordered on 26.2. and paid via PayPal arrived on 14.3. so more than 14 days delivery time goods ok what can you say about 7 pots of Humbrol colors. On the product page it says ""Goods in stock ready for shipment in 24 hours "" Sorry but that's not how it works.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/03/2017
Model purchased on 2912. Receipt of a confirmation e-mail informing me of a delivery between 1601 and 1801. On 1301 receipt of an e-mail informing me of the non-availability of the model with the ment"" we don't know when it will be available"". On 2802 I received an e-mail informing me that the product was available and would be shipped within 48 hours. Shipment on 0103 and arrival of the parcel. More than two months of actual delay for a delay of just over two weeks initially announced..... An improvement in logistics would be welcome :) On the phone, nothing to change: friendly and good advice. I'm staying
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Verified Buyer
Rating: 3 out of 5
following a purchase from 10/03/2017
Product and Revices Review I love the plane models I even enjoy watching it the only thing that I was disappointed is that my recent order that the plane model was so small and even the service was to slow to come up with the solution. I have sent a complain letter regarding with my recent order but there was no response to what was the mistake.
Response from 1001hobbies
Dear customer, The plane's dimensions are indicated in its description on our website. If you believe there is a mistake, please send us some pictures of the product you received by email at [email protected] Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/03/2017
Product and Revices Review I love the plane models I even enjoy watching it the only thing that I was disappointed is that my recent order that the plane model was so small and even the service was to slow to come up with the solution. I have sent a complain letter regarding with my recent order but there was no response to what was the mistake.
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Response from 1001hobbies
Dear customer, The plane's dimensions are indicated in its description on our website. If you believe there is a mistake, please send us some pictures of the product you received by email at [email protected] Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/03/2017
Ordered several small models all in stock on February 20th but not prepared until the 28th. Too many
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/03/2017
Only the delivery was a bit long. About 10 days. I'm now building the model and painting it. Please note that paint is not included in the package. You'll need an extra 20 euros to purchase it.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 07/03/2017
Slower than a snail I placed an order on e-bay to Hong Kong the same day (15 Feb), it arrived a week before 1001 Modelkits order
Response from 1001hobbies
Dear customer, We apologize for the inconvenience. We are currently in contact with new shippers to try to improve the shipping delays toward the US. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/03/2017
Slower than a snail I placed an order on e-bay to Hong Kong the same day (15 Feb), it arrived a week before 1001 Modelkits order
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Response from 1001hobbies
Dear customer, We apologize for the inconvenience. We are currently in contact with new shippers to try to improve the shipping delays toward the US. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2017
Not easy to find the right brand of model. Delivery takes longer than expected, as you have to wait for collection, preparation and finally delivery. On the other hand, there's a huge choice of models and accessories.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2017
I had to take a glossy white and a glossy red (my order was urgent) so I took these 2 colors in my order as I had no choice. Disappointed for my first order. Sincerely
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2017
Good materialbut don't be in too much of a hurry to receive the order(11 days).stock management needs to be improved as too many basic products are out of stock.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/02/2017
Delivery time to Switzerland too long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2017
models are insufficiently protected and boxes arrive damaged.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/02/2017
Efficient order processing ... but disappointed that the description of the products ordered was not precise enough ... overall not sati
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 16/02/2017
Communication is absent ... I have sent two emails and was answered only after receiving the package with the model besides the most broken ...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/02/2017
Parcel received several days later than announced. In addition, no care was taken when packing. The products are bulk-packed in plastic sleeves. Neither more nor less
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 13/02/2017
Good choice of products but wait time-cost a bit long. Package well taken care of and product safe.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2017
Disappointed for the delivery it did not correspond to the dates given and no mail of excu
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2017
I ordered a tube of cyberbond glue and I can't get a drop out.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 08/02/2017
Ordered and paid for on 18.1.2017. Delivery time max. 2 weeks. 3.2.17 Request where the goods are. No reply. Still no goods today and still no reply. Too bad I imagined it would be different. NEW: On 8.2.2017 I finally received a message: The product you ordered is not available. You will receive a voucher for the amount paid. I requested a refund to my credit card. I wonder if this will be done. Legally it should work that way because I never said that I would or want to buy more products from 1001 modellbau. I DON'T WANT TO EITHER. 16.2.2017 the payment was credited. I think that's supppper. Thank you and my recommendation. It started out badly but the company finally acted positively.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/02/2017
This is my first model. The delivery time is very long. And I'd rather do it twice than once. You have to order the paints after you've received the model.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 06/02/2017
Ordered and shipped at 24012017 Today 06022017 got delivered why such a long shipping time ???????
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2017
delivery times do not correspond to those specified in the order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2017
the product corresponds to my order but waiting more than 10 working days when the product is marked as available is far too long.....
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/02/2017
Delivery time longer than announced at time of order. otherwise satisfied.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/02/2017
no explanation of how to use the decals
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