1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Spray paint ordered on Sunday and still nothing on Friday, even though it was sent to France. It's certainly not their fault but using colissimo these days is a heresy when you see their quality (if I may say so).
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2016
Parcel received in good conditionbut inner packaging a little fragile resulting in leaks in the protective caps needles stuck in the caps big loss of
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2016
I ordered several models from 1001 maquettes and they were all delivered in good condition, no problems there. However, there were two models for which I had a problem. One took two months to arrive after we had to send several emails to customer service to point out that it still hadn't arrived, even though we'd been charged. Same problem recently (order dated January 15) and still no delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2016
The 1001 maquettes site is very good in itself, but the delivery time is too long! I'm being asked to rate the site even though I haven't received my last order yet.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/02/2016
The site should be improved to refuse orders if out of stock, rather than letting customers pay, especially with the chronopost option, which means an emergency (birthday) to warn several days later that the item is out of stock.
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 20/02/2016
takes to long too get takes to long too get
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/02/2016
takes to long too get takes to long too get
Translated reviews
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 17/02/2016
Too much time elapses between the communication of ""Parcel shipped"" and the tracking number ( e.g.: shipping date 12022016 to today 17022016 I have not yet received the tracking no.). Sincerely
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2016
Nothing to complain about in terms of products, packaging or communication. Everything is top-notch. But delivery times are far too long: at least 3 days before sending the goods, then a short week to receive everything, i.e. a total of more than 10 days for 3 small pots of paint.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2016
first order a product is not in stock although it was available for purchase. compensation of a purchase voucher. second order with an equivalent product but which obliges to buy a model. The order is validated (after contact?). But the post office misdirected the parcel and I'm on hold. I hope this adventure ends well.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2016
I received my order but my REVELL plasto tube was chewed up and damaged in transit, which is a shame as it would have been wedged or stuck to the wall of the car.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/02/2016
it's the 1st time I order but the model is not explained in french for the assembly and the paper had to stay in the sun or the model is old
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/01/2016
The tubes of glue were completely empty and dry. We had to buy some .my son was
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 22/01/2016
I bought a Fieseler Storch in 1/32nd scale at a great price and the product is also first class. There is nothing to complain about! Unfortunately, however, I only received my tracking number after some time despite the fact that the goods had supposedly already been dispatched a few days ago (according to the system). I had several queries and only received a reply to a single email, which also seemed rather automated. No one is available on their hotline (Berlin area code 030) at any time and they never called me back! So the communication is in serious need of improvement!!!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/01/2016
after having sent 2 mails no new dema command
Translated reviews
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 20/01/2016
I buy very often onlined from Czechoslovakia for example within 1012 working days I have the goods......here since January 5 (order and payment date)they write to me that they are waiting for their supplier to deliver the kits I ordered:Other online stores have the stockand the sitealways updated. I don't doubt their good faithhave nice merchandise but ....when do I get the stuff?
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/01/2016
Paris to Saint Etienne 10 days London to Saint Etienne less than 2 days For two orders of the same type on the same day Where's the mistake?
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/01/2016
mismanagement of product references in an order for a customer. example: I've received my order but it's missing two jars of NOIR MAT ref: HU033 paint, which I still haven't received to this day? and which I'd like to order.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/01/2016
Good and fast preparation of the parcel, too bad that Mondial Relay is not followed this speed.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2015
I very easily found the model I wanted and delivery was fast from these points of view 1001maquettes is perfect! but on receipt: the package is great either but they put a huge gift paper folded in a hurry while I paid to avoid doing so (and risk that my spouse sees his gift ....) once opened my spouse found that some small propellers were broken. is it the fault of the manufacturer who has poorly packaged or the fault of the one who poorly protected the coli
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/12/2015
Delays between orders and delivery are long, often due to missing products ...domma
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/12/2015
Some items have a higher price than normal, which seems totally unjustified.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/12/2015
too long a delay
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/11/2015
The order was placed at the end of September and the product was delivered only after 22 days but the delivery charges did not change! Impossible to get them on the phone or by internet, I received the same answer three times, simply copied and pasted. Finally the product arrived well packed, nothing to say. I have the impression that they don't have enough stock but consequently they shouldn't charge for deliveries.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/10/2015
I'm only giving it 3 stars because I received a can of paint with a broken, cracked lid. Apart from this problem nothing to
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/10/2015
very slow delivery, delivered within 24 hours, collected 8 days later. product conforms to my order.
Translated reviews
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 16/10/2015
AND 'CLEAR THAT MY JUDGMENT AND' ON STRICTLY PERSONAL EXPERIENCE FOR WHICH INEVITABLY LEADS ME TO SAY THAT IN TERMS OF PUNCTUALITY 'LEAVES A LOT TO BE DESIRED AMONG OTHER THINGS NOT ACCOMPANIED BY THE TRACEABILITY' THAT CAN 'BE OF HELP AS UNFORTUNATELY HAPPEN OF POSTAL MISHAPS THAT ARE THE ORDER OF THE DAY.ARMANDO FORTINO
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/10/2015
Receipt of the package after the due date Unsuitable packaging (model box ab
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/10/2015
All is not insignificant great choice more varieties visibility facilitated on the other hand delivery time too long does not take into account current assets which is very detrimental and can lead to a change of crazy
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/10/2015
The time between an internet order and the dispatch of that order is far too long: 4 to 5 days for products available within 24 hours.
Translated reviews
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 03/10/2015
having ordered 2 assembly kits one was intact while one was missing pieces I asked for the missing pieces to be shipped but never received a response if they had answered my question or complaint I would have also given 5 stars because the site is very detailed and fast.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/10/2015
I don't know what happened to my cheque. I sent it the same day as my order and it arrived the day after I received an e-mail saying that you hadn't received it, 10 days after I sent it. Despite everything, I was pleased with the work that was done after this incident, because I don't think the post office takes so long to trans
Translated reviews
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 02/10/2015
Site well stocked waiting time a little long. If you have patience recommended.
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 28/09/2015
Slow Delivery The sale of this model kit was the slowest in a sale of a $200.00 Model kit. Delivery was good the box came in good shape and took a parts count ] to make sure that all part trees were in the model kit it was complete full] count. All in All I have to say for being the slowest delivery of a sale in my case this model kit I wanted so even thou the long wait I have to say it was wait. this is the reason I only 3 stars for slow delivery response for sale DHL was good on Delivery date one day early
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/09/2015
Slow Delivery The sale of this model kit was the slowest in a sale of a $200.00 Model kit. Delivery was good the box came in good shape and took a parts count ] to make sure that all part trees were in the model kit it was complete full] count. All in All I have to say for being the slowest delivery of a sale in my case this model kit I wanted so even thou the long wait I have to say it was wait. this is the reason I only 3 stars for slow delivery response for sale DHL was good on Delivery date one day early
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/09/2015
On 070915 I placed an order for 2 sheets of decals with the little green logo ""in stock&available within 24h"". It was put into the distribution circuit (priority mail) on 140915 (green logo !!!!) and the envelope arrived on 210915. Fortunately it was priority mail. Bravo la poste!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/09/2015
Order dispatch takes far too long
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 16/09/2015
I found wagons for the model railroad here that are no longer available anywhere else. However, it is not true that the goods are dispatched within two days. It was more like two weeks. So if you are looking for a rare model, this is the right place. However, you have to be patient.
Translated reviews
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 15/09/2015
Good overall experience, could improve the shipping time.
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 11/09/2015
Good quality product - delayed delivery. Slight damage to corner of book but not serious. Otherwise quality of book as supplied was acceptable. Delivery was quoted on website as 5-6 days but took nearer to two weeks and needed chasing up. Opted for tracker on delivery but information provided was very limited and no explanation or warning given for delay experienced in delivery.
We use cookies for audience measurement and improving user experience.
English 