1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Complete source with long ship times. I live in an area that has no hobby outlets. The nearest is over 75 miles. I use on-line systems a lot. My problem is that the shipping cost from these outlets makes small items cost prohibitive. I purchased Humbrol paints from this site and found that items in my order had to be shipped from England to an Arkansas Distribution point to me.
Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. Please note most our products come from Europe which increases both the delays and the shipping cost. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2014
Complete source with long ship times. I live in an area that has no hobby outlets. The nearest is over 75 miles. I use on-line systems a lot. My problem is that the shipping cost from these outlets makes small items cost prohibitive. I purchased Humbrol paints from this site and found that items in my order had to be shipped from England to an Arkansas Distribution point to me.
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Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. Please note most our products come from Europe which increases both the delays and the shipping cost. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2014
I didn't really know what to get but the filters and the indications on the items really helped me. I recommend this site, which has a good selection and attractive prices.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2014
Products displayed as available, but less rapid delivery than a well-known Hong Kong supplier. So it's hard to understand the 30% difference in price (including delivery). Buying in France is all very well, but for what quality of service? Please note: the status of my order remained "validated" until I replied to my complaint e-mail, when it suddenly changed to "parcel in preparation". Too bad it was the theoretical day I should have received it.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2014
I received my order in good condition but for the information it is to review or improve on the point relay it could warn when the package arrives on ci
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 22/11/2014
Great assortment but for cost we are not there.... For example, Italeri colors (I speak of complete kits) are on average € 500 more expensive than the competition. The merit though is the assortment--at the competition you often have to wait!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/11/2014
Order delivered late for an unavailable model, even though it is shown as available on the quotation, due to a stock management problem?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/11/2014
1001 maquettes lives up to its name by offering a very wide choice of products in all fields, and it's rare not to find what you're looking for. however, prices are higher and processing times a little longer.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 04/11/2014
The website is impeccable and with a large stock but the prices are somewhat high. I placed a small test order for two pots of paint and as the shipping was expensive I included a small and cheap model. The shipment cost 850€ for a weight of 350 grams and it took 13 days to arrive. Although they should have given me a tracking code for the shipment I never received it nor did it appear in my account on their website. Expensive and slow I order things in China with cheaper shipping and it takes less time. Overall rating acceptable but the issue of shipping should be more
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/10/2014
I placed an order on october 9th, normally delivered in 5 days.parcels received on october 25th.I sent an email to know what was happening with my order and never got a reply from the site.1er et derniere commandz sur se site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/10/2014
Indeed I ordered a box of RUSSIAN UHLANS riders from MARS the finish is below everything this observation gives me to think about my next orders if they are there.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 22/10/2014
Good site excellent variety of items good prices good service but slow delivery 15 days to receive the order are absolutely too much delivery definitely to improve
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/10/2014
I am not happy 10 days for a package usually it takes max 4 to 5 days. The deliveryman put the parcel in the letterbox, normally I get home delivery. I didn't sign anything, if I were dishonest I'd say I didn't get a parcel. What's more, the delivery people know that I'm still at home. What a great service! Danie
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/10/2014
Product in stock on the website but finally not, so I asked a supplier to wait a month to find out that the product wasn't available... so I placed a new order with a credit note (so new shipping costs??). As satisfied as I was with my first order, this time I have a slightly negative feeling. In my opinion, stock management and website maintenance need to be improved. It's always frustrating for a customer to see their payment processed immediately and their order arrive two months later.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/10/2014
Order shipped quickly and arrived in good condition. Only drawback concerning the Badger1000 compressor: coming directly from the USA, the electrical plug is also American ... purchase of a compulsory adaptor is nowhere mentioned when purchasing the product. This comment is intended to be constructive in the interests of the seller and the customer. Otherwise, the site is excellent and the shipping of orders has always gone smoothly as far as I'm concerned.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/10/2014
For some time now there have been major problems on the site: the page keeps""unhooking"" (upwards or downwards) which makes it very difficult to select products by ticking the boxes with the mouse Should USERS and BUYERS notice this?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/10/2014
Order arrived on time but not complete
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/10/2014
No stock level on your items on your site. Too bad all the other sites mark the stock level under each item. You sell and you take the amount without knowing if you have the article requested by the customer and if your partner doesn't have it either! what do you do? (credit note or refund) the customer is bound to be very disappointed. When we want to unsubscribe from your mailings on promotions or other it's all in Englishbravo!!!! Sincerely, I don't think I'd recommend your site to a friend. Acceptable experience but I wouldn't do it again.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 01/10/2014
Command and material set up in command excellent and very wide choice. Unfortunately, I haven't received the package yet so I can't finish the evaluation but I hope it is an inconvenience that can be resolved soon.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/09/2014
Ordered on 0509 delivered on 1909 for products in stock it's a bit long. Neat packaging
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/09/2014
good offer (free shipping) reasonable prices (not always the case!) but too long delay between payment and delivery (12 days)
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Verified Buyer
Rating: 3 out of 5
following a purchase from 15/09/2014
leaking bottle I ordered 10 bottles of paint and 2 bottles of thinner. One of the thinner bottles opened in shipping and leaked over everything. Please make sure your bottles are tight before packing.
Response from 1001hobbies
Hello Bernard, We apologize for the inconvenience. We have created a voucher for the amount of the thinner bottle which arrived opened. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/09/2014
leaking bottle I ordered 10 bottles of paint and 2 bottles of thinner. One of the thinner bottles opened in shipping and leaked over everything. Please make sure your bottles are tight before packing.
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Response from 1001hobbies
Hello Bernard, We apologize for the inconvenience. We have created a voucher for the amount of the thinner bottle which arrived opened. Best regards, The 1001modelkits team
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 11/09/2014
They did not send me the tracking number nor did they reply to the message I sent them through their website. Otherwise order received in the time indicated correctly packaged and without any damage.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/09/2014
It took a little while. I get my packages sent from the USA faster! The excuse that suppliers have trouble supplying is pathetic. When you sell online you need stock! Otherwise I received what I had ordered and in good condition (which is not always the case with some poorly designed sites). What's more, the prices are right, so overall it's a good deal.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/09/2014
tres bonne replique mais la poste nul a c---r j'étais absent le faccteur a donnè mon colis a un voisin ce qui et était marqué sur le papier et....... c'était le numero 15 et moi le 13 je l'a recuperè 1 semaine apres j'ai eu du bol de recuperer sinon perdu de
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/09/2014
a little long to receive my parcel but nothing else to say
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/09/2014
Around 80 euros for a wooden bridge that the letter carrier has to abuse to get it into your letterbox... Perhaps in future it would be wise for the site to mention the fragility of the parcel and above all for it to be rigid enough to prevent folding. Thank you and see you soon.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/08/2014
I was happy to find a product that was almost impossible to find on your site. Unfortunately, the description turned out to be wrong and in the end it's the same as everywhere else, which is a pity. Delivery times are relatively long compared with the competition, but the site remains relatively secure.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/08/2014
I ordered varnish and decals and everything arrived in an envelope with bubbles. ...the decals have suffered (folding, damage to a decal ...) the least I could do would be to slide the decal board between 2 sheets of cardboard, which would avoid, in my opinion, the deterioration of these somewhat sensitive boards.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 26/07/2014
First buying experience on 1001 models unfortunately not entirely satisfactory. The order placed (and paid for) on Sunday, July 6 arrived on Friday, July 25 despite the fact that all of the products ordered were marked as available except for 1 listed as in stock and shippable in 4-6 days. After about 10 days of waiting an email informed me that such product first delayed and then unavailable would be cancelled from the order its cost was returned to me in the form of a voucher for a later purchase (would have been more welcome the money back but so be it). Finally on the 17th the package is shipped the tracking number I receive only on the 24th (it tells me that on the 23rd the package left France was taken over by a courier) but by now it is of no use since it arrived on the 25th and mysteriously also contains the product unavailable! Just as well even though by now I had ordered it and received it (in three days!) from England. Positive sides: - lots of products that can be ordered - with sales you can find nice models at good prices. Negative sides: - standard shipping and delivery times too long even unnerving in case of temporary hiccups - though not the company's fault - in the delivery of the products - automatic communications via site account or via email unclear and often late - packaging definitely improvable considering the fragile and expensive nature of the goods handled.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 23/07/2014
Much too long delivery time even as a regular customer delivery only against prepayment .
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/07/2014
delivery conformed to order but with a 13-day delay between order and delivery ....2 out of 3 items offered were not available from suppliers. This should be indicated when ordering from the online catalog.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/07/2014
Price a little expensive delivery well protected but a se mine of delay on the other hand super ch
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/07/2014
this is the first order I've placed with you because I usually buy from oupsmodels. The difference with them is that in 2 days I have the equipment and the prices overall are 2x cheaper, so it's up to you to decide, Cordia.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/06/2014
Order received perfect! However, shipping time too long (3 weeks instead of 9 days).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/06/2014
Hello, I still haven't received my order, which left FRANCE TO FRANCE 4 days ago, whereas I ordered other model airplanes in South Korea and received them in 3 days. What's wrong?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/06/2014
The products and packaging are perfect. However, the delivery time is really long (10 days). This point needs to be improved.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 21/06/2014
I will definitely make more purchases in the future hoping to avoid some misunderstandings that have arisen over payments
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 13/06/2014
It doesn't seem normal to me that they take a week to prepare an order for an object and then add to that the week it takes to ship it. And I needed it for a gift.
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