Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 677 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

3 star reviews

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/12/2013
The site is remarkable, with numerous search criteria etc... As for the number of references, it's truly exceptional! Thousands of items! On the other hand, delivery times are sometimes a bit long. Too bad....But it's still great!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/12/2013
Lots of choice and very good selection, but big problem with shipping. The advertised delivery time is 5 to 7 days, but the parcel only left 8 days after the order was placed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2013
I ordered a product that corresponds to my expectations, but I phoned less than 2 hours after ordering to change the delivery address .... I was assured that my request had been taken into account! I asked for a confirmation email and was told it wasn't necessary But the order arrived at the mauva
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 21/12/2013
At the point of departure of the order (Le Havre) they did not write the street correctly (even though it was only one word) and my telephone number was written with one less number. The qualification of the order reception staff there is poor. Delivery was delayed by 3 days.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/12/2013
site a little expensive paint and glue not included when elsewhere it is included in the price for the identical brand in any case postage too expensive for a delivery a little long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/12/2013
I found that the delivery time was a little long, although in line with what is announced on the s
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 09/12/2013
The delivered article is of very good quality but the delivery time of one and a half weeks is much too long according to the text it should be 5-6 days. And 4 euros shipping costs for a letter is also too much.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/12/2013
Scale indicated poor but posterior change treatment correct
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 30/11/2013
The shipping costs of 799 are simply unreasonable for a weight of 200g. Delivery also took too long at over 2 weeks.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2013
bonjour delais respect colis pas endommommagemais pas de notice dans la boite en français.je ferais avec.cordialemen
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/11/2013
Hello A decal sheet available according to your website ordered on 3110 delivered on 1611 the delay does not correspond to an available item.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 15/11/2013
A delivery deadline of 5-9 days was not met and it is also strange that the receipt of the order is recorded twice in the log - once at the time the order was placed. Then the receipt of the (advance) payment was noted and after some time (3-4 days) had passed my inquiry regarding the status of my order was answered by saying that it could only be packed and shipped once my payment had been received. However, this had already been received beforehand, but AFTER the payment had already been made and confirmed in the progress log, the order had been received a second time. As if this was just the beginning of the order. This is naturally confusing for the customer. In fact, I received the goods much later than promised in the online store. The goods were intact but carelessly packaged. The cardboard box on one side of the kit boxes was stuffed with crumpled packing paper - only very loosely. But the rattling of the injection molded frames that could be clearly heard from the outside gave rise to fears that the kits, which were only very sparsely cushioned on the top, bottom and right side, might have suffered. But in the end this was not the case. I was very pleased that I received kits that many of the dealers I asked had already described as 'out of stock' 'no longer being produced' 'no longer available' 'no longer being produced' etc etc.. In the end, however, this gave me great pleasure and is also the decisive factor - namely that the advertised products are available even if they are out of stock elsewhere - and therefore the aforementioned defects should not be considered serious.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/10/2013
From order to receipt it took 15 days: TOO LONG TO WAIT
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/10/2013
1001 maquettes' plus points: a wide selection of products, regularly replenished. Minus points: delivery takes a while, even with Colissimo, and free shipping should be systematic rather than a promotional code. Product prices sometimes too high for the con
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 12/10/2013
Fast shipping but very slow until ready to ship. Very high shipping costs.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/10/2013
Received the items on time, but an error on the online catalog and I received a model at 135 instead of the 172 I wanted and ordered. In another box in the order, the packaging advertised 48 pieces, but in reality I only counted 46, and it was clear that two figurines were missing from the cluster.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/10/2013
There are often discrepancies between the availability announced on the site and the actual availability, which is quite frustrating when it comes to delivery times.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 02/10/2013
The product portfolio leaves little to be desired, but the response times to customer inquiries are sometimes too long. The availability status when ordering could be improved. Furthermore, delivery times of more than 14 days are suboptimal in my view.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/10/2013
Too bad your catalog is not up to date, odels available on catalog are no longer in stock.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 30/09/2013
A simple enumeration. Ordered on September 13. Debited on September 13. Delivered on September 30. No reference to prepayment.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/09/2013
nothing special except for the cardboard packaging. the contents are not very well padded, so the models (in this case an F15 eagle) move around inside the cardboard and therefore suffer more shocks.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/09/2013
Took a while to get product if not in stock for immediate shipping, should have been told up front otherwise, good relationship do business again with them
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Verified Buyer
Rating: 3 out of 5
following a purchase from 19/09/2013
Took a while to get product if not in stock for immediate shipping, should have been told up front otherwise, good relationship do business again with them
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/09/2013
No problem with the contents of the package, but the delay was too long. Ordered on September 1st, shipped on the 9th only. Ok it is well noted that the delivery is done in 7 days but then why the articles are also noted disponib
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/09/2013
--Very good products (varying, of course, according to brand) ----Packaging is fine, but nothing more ----Delivery is a little slow"""
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 13/09/2013
The variety is very large and the service is good. The bad thing is the shipping is too expensive for the time it takes.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/09/2013
It is difficult to find on this site jerry cans at 172 for the period of World War 2.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 09/09/2013
my number is 22981 irene krahl franckstr.12 d 04318 leipzig
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/09/2013
Fast shipping and delivery (faster than advertised on the site). The products are correct except for 2 tanks presented as being made of metal: although the frame is indeed made of metal, the gears that drive the tracks, the barrel and several small details are made of plastic (fragile from
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/08/2013
Products up to our expectations, very good range. It is unfortunate that delivery times are so long for colissimo 10 days for 8.90€ postage in colissimo.... C'est ab
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/08/2013
You can find almost everything, which is remarkable .... The only downside is the difficulty of searching directly for the model you are looking for....and some of the prices (justified?) of certain models. I'm thinking of Mach 2, between the retail price they charge and the sales price.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/08/2013
A bit slow to ship . Packing could be better. The Item was shipped more than 10 days after payment . The decals arrived creased and damaged , Packing them with a piece of cardboard would have protected them . I don't think that would be too much to ask as I paid twice actual postage.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 09/08/2013
A bit slow to ship . Packing could be better. The Item was shipped more than 10 days after payment . The decals arrived creased and damaged , Packing them with a piece of cardboard would have protected them . I don't think that would be too much to ask as I paid twice actual postage.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/08/2013
Shipped from across the pond? Did not know the model kit was coming from Europe. I received the order in 2 weeks, a little long for a plastic model kit
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Verified Buyer
Rating: 3 out of 5
following a purchase from 02/08/2013
Shipped from across the pond? Did not know the model kit was coming from Europe. I received the order in 2 weeks, a little long for a plastic model kit
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/07/2013
inside the box my model train set was open and some small parts were wandering around inside fortunately I had a good look before throwing it away.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/07/2013
Good evening Two orders at 1001 maquettesand not satisfied.indeed my first order has trainéproducts out of stock when we are not notified. My last order is still undelivered and the delivery time is too long. I think that I will not recommend this company.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/07/2013
Hello, a quick note about my order. As far as processing and delivery are concerned, nothing to complain about. Quality of paints, brushes and small equipment in general. However, I was disappointed with the ITALERI figurines. They're crude, lacking in finesse, and the details of the parts are non-existent. I think there should be a more precise description and photo of the contents. It's true that I stopped modding a long time ago.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/07/2013
Some items are available in 48 hours or are delivered 5 days later? I think 5 days is too long because other suppliers are in 4 days.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2013
for the figurines on 172, one or two photos of the products unpacked so that the customer can see the finish and quality of the product would be most welcome.
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