Customer reviews of 1001hobbies

Product was correct but shipping was SLOW I ordered a model kit and it took over two weeks for it to leave their warehouse. The transit time was not the issue it was how long it took for them to deliver it to the carrier. No explanation as to why, not too impressed!

Watch the shipping!!! Although I paid for UPS shipping, it shipped USPS.

Watch the shipping!!! Although I paid for UPS shipping, it shipped USPS.

compliance with average deadlines

It's great on 1001 maquettes, there's a really wide choice! The models are quality. But 4 to 5 weeks delivery time: you'd think the branch was on the moon! The site is aware of this and tells you: week2: delivery has left week3: it's on its way week5: delivery !!! (e

RAS good product complies with the order except that the delivery time is to improve

very good site with lots of choicebut beware because the availability displayed corresponds to that of the warehouse and not that of the store.i ordered items by colissimo (so 48H) to receive them 15 days later!!! it's a bit annoying especially since the shipping costs are not included in the price.

Easy to order from the site. Interesting choice. E-mails sent with the order allow tracking. The delivery time is rather long and the indication given concerning the delivery time by Colissimo is wrong: indication 2 days. Actual delivery time 9 days. I rate 3 st

Good evaluation .can do better on delivery

Nothing to say about the price but on the other hand very long shipping times 10 days

Bonjour dommage qu'il n'y a aucun document (ex:facture ou bon de livraison récapitulant les références et le prix) avec le colislorsque l'on commande sans créer de com

Encouraged At first I was a liitle aprehensive. Never hard of them. But their website looked good and the prices were excellent. So...I decided to take the plunge. Everything worked out well...initially. Then...there was nothing. No communication...nothing about my order. This went on for a good 2.5 weeks. I was getting worried. No tracking information at their website...etc. So I began to write them and say..hey! Where's my order? They wrote back apologetically and said it's in process. Well...after a few rounds of email...they came through! I received my order and I was happy about the expereince....especially the price. I chalked up the negative part of the experience as their growing pains. Definitely will use again.

Encouraged At first I was a liitle aprehensive. Never hard of them. But their website looked good and the prices were excellent. So...I decided to take the plunge. Everything worked out well...initially. Then...there was nothing. No communication...nothing about my order. This went on for a good 2.5 weeks. I was getting worried. No tracking information at their website...etc. So I began to write them and say..hey! Where's my order? They wrote back apologetically and said it's in process. Well...after a few rounds of email...they came through! I received my order and I was happy about the expereince....especially the price. I chalked up the negative part of the experience as their growing pains. Definitely will use again.

Fast order processing, the only thing I'd complain about is the long waiting time.

How long does it take? It took 22 days for me to receive the order. I would say the communication about the status of my order was sketchy at best,. Links provided in their emails took me to the French language version of the site, and even their communication to leave feedback was in French. Item was packaged very well. Not sure I would order from them again.

How long does it take? It took 22 days for me to receive the order. I would say the communication about the status of my order was sketchy at best,. Links provided in their emails took me to the French language version of the site, and even their communication to leave feedback was in French. Item was packaged very well. Not sure I would order from them again.

I ordered two model airplanes for my nephew. No problems ordering, especially since there's so much to choose from, and no problems paying either. The shipping notice took a little longer to arrive. As for the parcel (which I had the misfortune to request in eco) it took over 15 days to arrive. So a word of advice to those who want to receive their Christmas presents on time: pay more for postage and take 48-hour delivery, or plan ahead and buy for next Christmas lol. The package was well packed in a sturdy cardboard box and the items were not damaged as is often the case with the post office. To sum up: satisfactory business, delivery man: can do better (especially given the cost involved).

Your prices are generally higher than those of your competitors, if not much higher. Your shipping times are too long (preparation before e

I sent a model for a birthday. I'm very sorry that I wasn't able to make a personalized gift with the option of adding a message or removing the invoice from the collar.

I found the kit of the MS 475 VANNEAU from FM at the 148th company, now defunct. I was expecting the contents, except that I found myself with a few fewer parts - photo of the cut-out of a single cockpit - a single joystick and two seats that need a lot of chewing to really look like seats. But FM was the only company to produce the range of French aircraft of those years, so I'd say this kit is of average quality and requires a lot of work to obtain a good-looking model. Colissimo delivery time a bit long for the price. But I re

super rapide mais le suivit de commande tres complique quand on fait une commande rapide .j'ai envoyé un mail pas de reponse dommange . autrement super site

This is my first order and I am very satisfied with the delivery. Your site lacks a little something extra. Why not offer the paint colors for the models ordered with a grid according to the type of paint material used. Make a survey of the paint colors used per model, either to the manufacturer or to customers directly. If you like, I can send you a copy of the document indicating the colors of the said m

nothing to say about the product it's exactly what I wanted but I got ripped off on the net after the payment by card which lacks security so be careful with payment by card it's very expensive

I placed my order and received it three weeks later, which I find too long.

I received the model I had ordered, but what a surprise it was. A huge box (impossible to put it in the passenger seat of a Mégane) with the model inside the papi""calÃ"" and all the accessories (paint glue brush) in bulk. When I picked up the package (with my arms around me), despite the imposing packaging, it made a rather worrying bling bling noise. But no breakage. OUF The package can be reduced by at least 5 sizes and the various components wedged and over-wrapped with paper.

Delivery within the specified period. Quality of the goods very good. Web pagesa yes. Could not load invoiceda link apparently does not exist.

for the moment I haven't received anything for an order of 61012 I find that it's a bit long even with standard shipping. I don't have the elements to know better.

many choices I was impressed by the selection and the price range. I was disappointed about the time it took to receive the maquette.

many choices I was impressed by the selection and the price range. I was disappointed about the time it took to receive the maquette.

Order payment: no worries, the site is functional and easy to use for ordering. Shipping: major problems with the site's equipment to differentiate between my address where the invoice was to be sent and the recipient's invoice (I was offering the model of his choice to my son). Receipt: although the time between order and receipt is announced as 48 hours, my son received his model after 7-8 days. A little

Slowness in preparing the order when all the prosuits were available

Shipping costs too high

I find that a little over 10 days to receive a product in stock is a long time! especially since the order was processed a few days later ... too bad! As for the parcel, the packaging was more or less appropriate for the contents (decal sheet). All in all, I think order processing needs to be improved, otherwise the products on sale are very interesting.

internet order correct delivery too long

over 15 days for a sheet of decals in an envelope

product availability (or not) would be a plus at the time of ordering. It's never pleasant to pay for a product and wait several weeks for it to arrive from the other side of the world.

VERY good collection and very good choice. Selling price in line with French competitors, except for Hasegawa. Academy is very good quality. For me this first test remains convincing but I continue to consult other European site in spite of the shipping costs. To finish, a negative point in my opinion, with an order placed before the weekend, arriving the following Friday for 150€, I find it very light. Bonne Continuation Ac

My order for decals A good place for some odd decals but their notification and keeping me informed of my order was no so good. I had to email them twice about my order and to get a shipping tracking number. A better response with the customer needs work on by customer service.

My order for decals A good place for some odd decals but their notification and keeping me informed of my order was no so good. I had to email them twice about my order and to get a shipping tracking number. A better response with the customer needs work on by customer service.

Nice selection weakness in follow-thru. I ordered six kits and got a confirmation of the order and notification that the order was filled. Then, two weeks passed with no comment whatsoever. I prodded with an email. They looked into it, then told me it was in transit. What I received was one kit short of the order and no explanation was provided.