Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

3 star reviews

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2012
How long does it take? It took 22 days for me to receive the order. I would say the communication about the status of my order was sketchy at best,. Links provided in their emails took me to the French language version of the site, and even their communication to leave feedback was in French. Item was packaged very well. Not sure I would order from them again.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/11/2012
I ordered two model airplanes for my nephew. No problems ordering, especially since there's so much to choose from, and no problems paying either. The shipping notice took a little longer to arrive. As for the parcel (which I had the misfortune to request in eco) it took over 15 days to arrive. So a word of advice to those who want to receive their Christmas presents on time: pay more for postage and take 48-hour delivery, or plan ahead and buy for next Christmas lol. The package was well packed in a sturdy cardboard box and the items were not damaged as is often the case with the post office. To sum up: satisfactory business, delivery man: can do better (especially given the cost involved).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/11/2012
Your prices are generally higher than those of your competitors, if not much higher. Your shipping times are too long (preparation before e
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/11/2012
I sent a model for a birthday. I'm very sorry that I wasn't able to make a personalized gift with the option of adding a message or removing the invoice from the collar.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/11/2012
I found the kit of the MS 475 VANNEAU from FM at the 148th company, now defunct. I was expecting the contents, except that I found myself with a few fewer parts - photo of the cut-out of a single cockpit - a single joystick and two seats that need a lot of chewing to really look like seats. But FM was the only company to produce the range of French aircraft of those years, so I'd say this kit is of average quality and requires a lot of work to obtain a good-looking model. Colissimo delivery time a bit long for the price. But I re
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/11/2012
super rapide mais le suivit de commande tres complique quand on fait une commande rapide .j'ai envoyé un mail pas de reponse dommange . autrement super site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/11/2012
This is my first order and I am very satisfied with the delivery. Your site lacks a little something extra. Why not offer the paint colors for the models ordered with a grid according to the type of paint material used. Make a survey of the paint colors used per model, either to the manufacturer or to customers directly. If you like, I can send you a copy of the document indicating the colors of the said m
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2012
nothing to say about the product it's exactly what I wanted but I got ripped off on the net after the payment by card which lacks security so be careful with payment by card it's very expensive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2012
I placed my order and received it three weeks later, which I find too long.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/10/2012
I received the model I had ordered, but what a surprise it was. A huge box (impossible to put it in the passenger seat of a Mégane) with the model inside the papi""calÃ"" and all the accessories (paint glue brush) in bulk. When I picked up the package (with my arms around me), despite the imposing packaging, it made a rather worrying bling bling noise. But no breakage. OUF The package can be reduced by at least 5 sizes and the various components wedged and over-wrapped with paper.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 24/10/2012
Delivery within the specified period. Quality of the goods very good. Web pagesa yes. Could not load invoiceda link apparently does not exist.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/10/2012
for the moment I haven't received anything for an order of 61012 I find that it's a bit long even with standard shipping. I don't have the elements to know better.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 27/09/2012
many choices I was impressed by the selection and the price range. I was disappointed about the time it took to receive the maquette.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/09/2012
many choices I was impressed by the selection and the price range. I was disappointed about the time it took to receive the maquette.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/09/2012
Order payment: no worries, the site is functional and easy to use for ordering. Shipping: major problems with the site's equipment to differentiate between my address where the invoice was to be sent and the recipient's invoice (I was offering the model of his choice to my son). Receipt: although the time between order and receipt is announced as 48 hours, my son received his model after 7-8 days. A little
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/09/2012
Slowness in preparing the order when all the prosuits were available
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/09/2012
Shipping costs too high
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/09/2012
I find that a little over 10 days to receive a product in stock is a long time! especially since the order was processed a few days later ... too bad! As for the parcel, the packaging was more or less appropriate for the contents (decal sheet). All in all, I think order processing needs to be improved, otherwise the products on sale are very interesting.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/09/2012
internet order correct delivery too long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/09/2012
over 15 days for a sheet of decals in an envelope
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/09/2012
product availability (or not) would be a plus at the time of ordering. It's never pleasant to pay for a product and wait several weeks for it to arrive from the other side of the world.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/08/2012
VERY good collection and very good choice. Selling price in line with French competitors, except for Hasegawa. Academy is very good quality. For me this first test remains convincing but I continue to consult other European site in spite of the shipping costs. To finish, a negative point in my opinion, with an order placed before the weekend, arriving the following Friday for 150€, I find it very light. Bonne Continuation Ac
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Verified Buyer
Rating: 3 out of 5
following a purchase from 04/08/2012
My order for decals A good place for some odd decals but their notification and keeping me informed of my order was no so good. I had to email them twice about my order and to get a shipping tracking number. A better response with the customer needs work on by customer service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2012
My order for decals A good place for some odd decals but their notification and keeping me informed of my order was no so good. I had to email them twice about my order and to get a shipping tracking number. A better response with the customer needs work on by customer service.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 28/07/2012
Nice selection weakness in follow-thru. I ordered six kits and got a confirmation of the order and notification that the order was filled. Then, two weeks passed with no comment whatsoever. I prodded with an email. They looked into it, then told me it was in transit. What I received was one kit short of the order and no explanation was provided.
Response from 1001hobbies
Dear Sir, We are sorry for this picking mistake we will send you the missing kit in a about 10 days. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/07/2012
Nice selection weakness in follow-thru. I ordered six kits and got a confirmation of the order and notification that the order was filled. Then, two weeks passed with no comment whatsoever. I prodded with an email. They looked into it, then told me it was in transit. What I received was one kit short of the order and no explanation was provided.
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Response from 1001hobbies
Dear Sir, We are sorry for this picking mistake we will send you the missing kit in a about 10 days. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/07/2012
Long delivery times even though I had asked for fast delivery (to be confirmed).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/07/2012
I am surprised to see that my order took several days to leave although the item ordered was mentioned in sto
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/07/2012
To order I find that it goes fast but I still have not received my order at home.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/07/2012
not bad but lacks decalcomanie on the africa corp of the army of Marshal ROMEL needs information have you the possiblilité to be able to communicate us a number for qq renseignem
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/07/2012
I put 3 stars good seller but the delivery time is absolutely not respected. I paid 8€90 for a delivery sent in 48h delivered in 5 days max (6€90 in eco 10 to 15 days). My parcel was dispatched after 5 days instead of 48h (request to the platform). Apart from this inconvenience, especially for having paid the full price for postage, the order was honored. The packaging remains basic, my model was only secured with a piece of craft paper, not chips or bubble wrap. For a lower price, some retailers make
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 04/07/2012
Announced were 6-8 days in the end it was almost fourteen! that can be done better or announced differently! greetings roman götten
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 28/06/2012
Delivery took 3 weeks, far too long. A tracking number was not available or obtainable. The shipping costs are far too high. But the quality of the products is great.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/06/2012
you can find almost anything, but I limit myself to accessories, as models are very expensive (from 148 to the price of 132 in hasegawa, for example, which is a deterrent).
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 21/06/2012
the price for the shipping was the hammer over 8 € and your shipping said only 450 at the input and at the invoice then over 8 € Thank you with kind regards Michael Fey
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/06/2012
The service was good, the parcel received corresponds to the order but I would have liked to have a better follow-up of it. In addition, 1 week to receive the package when I had ordered COLISSIMO I find that it is
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/05/2012
I mean preparation! delivery in 48 hours! for the rest, nothing to say!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/05/2012
It's a shame to have to pay 13€ in postage for a parcel when a simple bubble envelope would have done the trick at a lower cost. What's more, I think the delivery time would also have been shorter. Best regards
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 21/05/2012
On the positive side, the parcel arrived without damage. On the negative side, I looked puzzled at the delivery when I had to pay the courier from the post office CHF 28 for customs clearance. Had to wait almost 3 weeks for the parcel to arrive after payment. I still had fun putting it together, so I will order from you if I don't get a model in Switzerland.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/05/2012
Hello in terms of choice of products and prices the site is very good. Also, the sales department responds quickly to questions by e-mail. Then, in terms of delivery, I placed my order on Monday April 23rd and it was delivered on Friday May 11th, i.e. more than two and a half weeks later. It took a long time, especially as I had ordered by Colissimo. Finally, when I went to pick up the parcel at the post office on May 11th, the agent handed me my parcel, which was... open. The scotch tape had in fact been poorly attached to the box, which had to be opened hard.
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