1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Nice selection weakness in follow-thru. I ordered six kits and got a confirmation of the order and notification that the order was filled. Then, two weeks passed with no comment whatsoever. I prodded with an email. They looked into it, then told me it was in transit. What I received was one kit short of the order and no explanation was provided.
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Response from 1001hobbies
Dear Sir, We are sorry for this picking mistake we will send you the missing kit in a about 10 days. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/07/2012
Long delivery times even though I had asked for fast delivery (to be confirmed).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/07/2012
I am surprised to see that my order took several days to leave although the item ordered was mentioned in sto
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/07/2012
To order I find that it goes fast but I still have not received my order at home.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/07/2012
not bad but lacks decalcomanie on the africa corp of the army of Marshal ROMEL needs information have you the possiblilité to be able to communicate us a number for qq renseignem
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/07/2012
I put 3 stars good seller but the delivery time is absolutely not respected. I paid 8€90 for a delivery sent in 48h delivered in 5 days max (6€90 in eco 10 to 15 days). My parcel was dispatched after 5 days instead of 48h (request to the platform). Apart from this inconvenience, especially for having paid the full price for postage, the order was honored. The packaging remains basic, my model was only secured with a piece of craft paper, not chips or bubble wrap. For a lower price, some retailers make
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 04/07/2012
Announced were 6-8 days in the end it was almost fourteen! that can be done better or announced differently! greetings roman götten
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 28/06/2012
Delivery took 3 weeks, far too long. A tracking number was not available or obtainable. The shipping costs are far too high. But the quality of the products is great.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/06/2012
you can find almost anything, but I limit myself to accessories, as models are very expensive (from 148 to the price of 132 in hasegawa, for example, which is a deterrent).
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 21/06/2012
the price for the shipping was the hammer over 8 € and your shipping said only 450 at the input and at the invoice then over 8 € Thank you with kind regards Michael Fey
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/06/2012
The service was good, the parcel received corresponds to the order but I would have liked to have a better follow-up of it. In addition, 1 week to receive the package when I had ordered COLISSIMO I find that it is
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/05/2012
I mean preparation! delivery in 48 hours! for the rest, nothing to say!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/05/2012
It's a shame to have to pay 13€ in postage for a parcel when a simple bubble envelope would have done the trick at a lower cost. What's more, I think the delivery time would also have been shorter. Best regards
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 21/05/2012
On the positive side, the parcel arrived without damage. On the negative side, I looked puzzled at the delivery when I had to pay the courier from the post office CHF 28 for customs clearance. Had to wait almost 3 weeks for the parcel to arrive after payment. I still had fun putting it together, so I will order from you if I don't get a model in Switzerland.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/05/2012
Hello in terms of choice of products and prices the site is very good. Also, the sales department responds quickly to questions by e-mail. Then, in terms of delivery, I placed my order on Monday April 23rd and it was delivered on Friday May 11th, i.e. more than two and a half weeks later. It took a long time, especially as I had ordered by Colissimo. Finally, when I went to pick up the parcel at the post office on May 11th, the agent handed me my parcel, which was... open. The scotch tape had in fact been poorly attached to the box, which had to be opened hard.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/05/2012
Delivery too long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/05/2012
package not yet received
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/04/2012
Site correctly made very large choice (model aircraft) no problem packaging material arrives in good condition but almost two weeks to receive an order is too .... to improve. Cordia
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/04/2012
I took the ""express"" option (delivery within 45 days). After a week, I had to email the site again. The parcel took a total of 10 days to arrive. A bank holiday a few days after my order must have disrupted the site's distribution system. Otherwise everything was fine.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/04/2012
Order placed on 2602 Payment by cheque received on 0403 Order processed on 0403 with confirmation email. So far so good.... Having no further news, I left a message on the site on 1403 and received a reply the next day stating that one of the products I had ordered was no longer in stock (although it was on the site at the time of ordering) and that my order would be prepared and partially dispatched. The monetary difference would be the subject of a discount voucher for a future order! On March 29 I sent a message asking for a refund instead of the discount voucher. I sent another reminder this evening, but I wouldn't recommend this site at this stage: Update: The site has finally proceeded with the refund.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/04/2012
the product is faithful to the one seen on the site, no surprises and that's a good point, but you have to plan ahead because the shipping and delivery time is relatively long.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/04/2012
good choice good referenceproduct brand and available big hitch delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/03/2012
order processing may be fast but in total more than a week and a half between the order and arrival at home (compared to 2 weeks for an order placed in japan??) another small remarkfor a shipment of a plate of about 25cmX25cm plus two pilots at148 a box the size of 3 shoeboxes and as much paper to protect you vo
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/03/2012
Hard-to-find model meets my expectations. The only small drawback is the lead time (although specified a little too long) for a disp
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2012
As far as the arrival of the products is concerned, apart from the waiting time, there's nothing to declare. The disadvantage is the additional tax that we pay on receipt of the parcel - around twenty euros for an amount of 80 euros. The high cost of living here is well known.
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