Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
well made site, fast delivery, everything is very good
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Response from 1001hobbies
Thanks for your great feedback! 🥳 We're delighted that everything is up to scratch, from the site to the delivery. See you soon for more orders!
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Ad V.
Rating: 5 out of 5
following a purchase from 07/11/2024
Truly a special aftermarket product only at 1001 hobbies could find. I was kept well informed about the progress of the delivery and finally my 3d decal set for the NF5 cockpit was delivered faster than expected. This will be a piece of jewelry in my next project
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Christopher G.
Rating: 5 out of 5
following a purchase from 11/11/2024
Order expedited quickly. Delivery by Royal Mail (UK) very poor. reluctant to order again.
Response from 1001hobbies
We’re sorry to hear that your experience with Royal Mail wasn’t up to expectations, especially after a quick order processing. We understand how frustrating delivery issues can be and will continue to work on improving our shipping options. We hope to have the opportunity to serve you again under better circumstances in the future. Thank you for your feedback!
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HERVE Z.
Rating: 5 out of 5
following a purchase from 28/10/2024
large selection, reasonable prices, fast delivery.
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Response from 1001hobbies
Thank you for your comment! We're delighted you enjoyed our wide selection, competitive prices and fast delivery. See you soon for your next purchases!
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Jose Luis F.
Rating: 4 out of 5
following a purchase from 19/10/2024
They have a large catalog and you receive what you buy. Sometimes it takes a little while, but well, there are products that come directly from China.
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Response from 1001hobbies
Thank you for your comment and understanding. We are glad to hear that you are satisfied with the catalog and the quality of our products. We understand that delivery times may vary, especially for imported products. We appreciate your patience and hope to continue offering good products in the future, see you soon!
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Thomas B.
Rating: 5 out of 5
following a purchase from 16/08/2024
I am very satisfied with the service from 1001hobbies.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Micheline B.
Rating: 5 out of 5
following a purchase from 21/11/2024
simple fast compliant
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Response from 1001hobbies
Thank you for your feedback! We're delighted that everything went as smoothly and quickly as you expected. See you soon for new orders!
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Antoinette L.
Rating: 4 out of 5
following a purchase from 21/10/2024
Serious
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Response from 1001hobbies
Thank you for your comment! We are delighted that you have appreciated our reliability. See you soon!
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guffond L.
Rating: 5 out of 5
following a purchase from 16/11/2024
Wide choice and easy to navigate on the site
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Response from 1001hobbies
Thank you very much for your feedback! We're glad you enjoyed the wide selection of products and the ease of navigation on our site. See you soon for new purchases!
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Albert B.
Rating: 4 out of 5
following a purchase from 02/11/2024
Packaging was sloppy half-open box,the model boxes were not sealed,otherwise it was complete
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Quentin M.
Rating: 5 out of 5
following a purchase from 20/11/2024
Happy with my order
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Response from 1001hobbies
Thank you for your positive feedback! We are delighted that you are satisfied with your order. See you soon for other purchases!
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Mauro A.
Rating: 5 out of 5
following a purchase from 21/11/2024
Serious seller recommended purchases.
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Michael P.
Rating: 5 out of 5
following a purchase from 13/11/2024
Excellent company, great range of models & ancillary products, easy to find on well set out website. Friendly & informative customer service. Smooth delivery - item arrived safe & sound. Very satisfied customer, happy to recommend.
Response from 1001hobbies
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our range of models, our website, and customer service. It’s great to know that your delivery went smoothly and your item arrived in perfect condition. We truly appreciate your recommendation and look forward to serving you again!
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Pr J.
Rating: 4 out of 5
following a purchase from 25/11/2024
Good product and fast. Thank you
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Response from 1001hobbies
Thanks to you for your feedback! We are glad to hear that you are satisfied with the product and the speed of delivery, we hope to see you again soon!
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Denis B.
Rating: 5 out of 5
following a purchase from 11/11/2024
Correctly packed parcel, received in excellent condition. The order corresponds very well to my expectations. Totally satisfied.
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We are delighted that everything arrived in perfect condition and that the order met your expectations. It's a pleasure to know that you are completely satisfied. See you soon for new orders!
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Thomas J.
Rating: 5 out of 5
following a purchase from 14/11/2024
fast and well packaged - gladly again
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Stephan R.
Rating: 5 out of 5
following a purchase from 02/11/2024
Although not available for some time I was immediately notified that one was still available for me. Further handling was perfect, clear and fast.
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Werner S.
Rating: 5 out of 5
following a purchase from 18/11/2024
Had problems with DPD on delivery, no box free, they wanted to send the parcel back. But 1001Hobbies stepped in and the parcel was delivered. Compliments to the customer service. The helicopter doesn't fly properly in the living room. Will have to trim it outside when the temperatures rise again.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Thomas L.
Rating: 5 out of 5
following a purchase from 13/11/2024
Everything is great - gladly again
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Response from 1001hobbies
Thank you very much for your great feedback! We are delighted that everything went so well. We are already looking forward to your next visit!
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cyrille G.
Rating: 5 out of 5
following a purchase from 20/11/2024
Excellent
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied. See you soon for new purchases!
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Ronald V.
Rating: 5 out of 5
following a purchase from 03/11/2024
nice site with lots of choice, and fast delivery.
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Response from 1001hobbies
Thank you so much for your positive feedback! We're glad you like the site and are satisfied with the selection and fast delivery. We hope to serve you again soon!
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Sorena H.
Rating: 5 out of 5
following a purchase from 20/11/2024
Thanks to 1001hobbies I was finally able to buy the hg kit I always wanted.
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Response from 1001hobbies
We're delighted that you've finally found the HG kit you've always wanted! Thank you for your positive feedback. We hope you have a lot of fun building it!
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alex A.
Rating: 4 out of 5
following a purchase from 23/11/2024
For multiple orders, I would like to be able to combine orders to reduce shipping costs.
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Response from 1001hobbies
We understand the importance of being able to combine orders in order to reduce delivery costs, especially for multiple orders. Please do not hesitate to contact our customer service team, who may be able to offer you a solution for your orders.
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dominique P.
Rating: 4 out of 5
following a purchase from 29/10/2024
No problems except this harassment after the purchase by messages that were on a first-name basis (origin???)
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Response from 1001hobbies
Thank you for your feedback! We apologize for the intrusion of the messages that bothered you after your purchase. We fully understand that this can be unpleasant. We will take steps to avoid this in the future and ensure that our communications are more appropriate. Thank you again for your patience and feedback.
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Jean-Marc D.
Rating: 5 out of 5
following a purchase from 20/11/2024
Hello, there are articles falsely described... Two motorcycles are not at the right scale... Yamaha 250 "enduro" and BMW R75...ech.1/10th instead of 1/12th! Otherwise, it's fine! Thanks for your time.
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Response from 1001hobbies
Hello and thank you for your feedback! We apologize for the confusion regarding the motorcycle scales. We are taking note of your comment in order to rectify the descriptions and avoid any misunderstanding for our future customers. We thank you for your understanding and remain at your disposal for any further questions.
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Vivien A.
Rating: 5 out of 5
following a purchase from 24/11/2024
meets my expectations
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Response from 1001hobbies
Thank you for your feedback! We are pleased that the product meets your expectations. Don't hesitate to come back to us for future purchases!
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Jacques O.
Rating: 5 out of 5
following a purchase from 10/11/2024
Very satisfied
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that you are very satisfied. See you soon for new orders!
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Roberto S.
Rating: 5 out of 5
following a purchase from 29/10/2024
congratulations, they have several quality products
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Response from 1001hobbies
Thank you very much for your compliment! We are happy that you found quality products in our assortment. We will continue to offer you the best. See you soon!
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Luc D.
Rating: 5 out of 5
following a purchase from 13/11/2024
Fast delivery, everything well intact. Great price for a local company
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Response from 1001hobbies
Thank you so much for your feedback! We are glad that the delivery was prompt and that everything arrived in good condition. It's nice to hear that you are happy with the price and service. We hope to serve you again soon!
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JEAN R.
Rating: 5 out of 5
following a purchase from 08/11/2024
Serious site. Quick response to messages.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you have appreciated the responsiveness of our service. Your satisfaction is our priority, and we will always be there to meet your needs. We hope to see you soon!
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Henri R.
Rating: 4 out of 5
following a purchase from 05/11/2024
Delay and misunderstanding at the time of purchase (presentation of a box of additional details of a Honda as a "complete car"...WARNING therefore
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Response from 1001hobbies
Thank you for your feedback and comments! We apologize for the confusion at the time of purchase. We have taken note of your comment in order to improve the presentation of our products and avoid such misunderstandings in the future. We appreciate your vigilance and hope that you will give us the opportunity to fully satisfy you with your next purchases.
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Milan C.
Rating: 5 out of 5
following a purchase from 16/11/2024
Very top good
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Response from 1001hobbies
Thank you for your positive feedback! We're glad you're satisfied. Until next time!
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Eric C.
Rating: 4 out of 5
following a purchase from 04/11/2024
A good choice of models and accessories
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Response from 1001hobbies
Thank you very much for your positive feedback! We're glad you found our selection of models and accessories interesting. Don't hesitate to come back and discover our new arrivals!
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jean-pierre M.
Rating: 5 out of 5
following a purchase from 21/11/2024
Very good but too much useless advertising I only buy what I want Too much advertising kills advertising
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Response from 1001hobbies
Thank you for your constructive feedback! We understand that too much advertising can be distracting. We appreciate your feedback and will work to make the experience more pleasant for you in the future. Please let us know if you have any other suggestions!
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Vicente S.
Rating: 4 out of 5
following a purchase from 07/11/2024
The order did not arrive complete because one of the pieces had been separated to send it when they received it, it seems that it was late. They sent it separately and free of charge.
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Response from 1001hobbies
We are very sorry to hear that your order did not arrive complete at first. We appreciate your understanding about the delay in the part and are glad to hear that it was shipped at no additional cost. We want to make sure that your shopping experience is always satisfactory, so we take your feedback into account to improve our service. If you need anything else, please don't hesitate to contact us, thank you for your patience!
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Eloise S.
Rating: 5 out of 5
following a purchase from 25/11/2024
Everything went smoothly. Very fast shipping. Thank you
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Response from 1001hobbies
Thank you so much for your feedback! We are delighted that the shipment was so quick and that everything went smoothly. See you soon for your next purchases!
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Patrick B.
Rating: 4 out of 5
following a purchase from 15/11/2024
Pleasant and very professional telephone reception to resolve an order number error due to my haste in filling in the form.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that our team was able to resolve your concern quickly, professionally and courteously. Please don't hesitate to contact us again, we'll be happy to help!
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Csaba V.
Rating: 5 out of 5
following a purchase from 24/11/2024
Great, hurry up.
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Response from 1001hobbies
Thank you very much for your feedback! We're glad you were satisfied with the speed of your order. See you soon for new orders!
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Alphonse G.
Rating: 5 out of 5
following a purchase from 12/11/2024
Product delivered ahead of schedule ...! Bravo ....
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that your product was delivered ahead of schedule. It's a pleasure to provide you with a fast and efficient delivery experience. See you soon for your next purchases!
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Ettore C.
Rating: 5 out of 5
following a purchase from 27/09/2024
Very good, impeccable service, caring and attentive. I recommend it!
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Response from 1001hobbies
Thank you so much for your great feedback! We are happy that you appreciated our service and attention. Your advice is very important to us! We hope to see you again soon for more purchases.
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