Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 4 and 5 stars

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D
Dennie K.
Rating: 4 out of 5
following a purchase from 13/12/2024
everything went well came on the day of delivery date only improvement is it was only in bubble plastic and could easily see through what the product was in a box with bubble plastic would be a better option
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Lars W.
Rating: 5 out of 5
following a purchase from 02/12/2024
Top product
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
S
Stefan Z.
Rating: 5 out of 5
following a purchase from 10/12/2024
Uncluttered, clear and very easy to navigate this website with a large assortment. In addition pleasantly easy payment with a simple payment module. Absolutely recommended for modelers!
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Philippe D.
Rating: 5 out of 5
following a purchase from 27/11/2024
Perfect to our expectations
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Response from 1001hobbies
Thank you for your feedback! We're delighted that everything met your expectations. See you soon for your next orders!
F
Frank H.
Rating: 4 out of 5
following a purchase from 27/11/2024
On the whole, I am very satisfied. However, I think it's a shame that a German website has its warehouse abroad (in this case in France). Otherwise, as I said, I am very happy with it.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Andreas S.
Rating: 5 out of 5
following a purchase from 01/12/2024
I have placed several orders so far and everything has gone smoothly. I can recommend it without hesitation.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jean-Marc B.
Rating: 5 out of 5
following a purchase from 01/12/2024
Perfect, very good site
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted you like the site. See you soon for new orders!
F
Franck D.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very professional site. Fast customer service.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that our professionalism and the responsiveness of our customer service have met your expectations. We look forward to seeing you again for your next orders!
F
Franck D.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very professional site. Fast customer service.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted to know that you were fully satisfied with our professionalism and the responsiveness of our customer service. See you soon for your next orders!
F
Franck D.
Rating: 5 out of 5
following a purchase from 08/12/2024
Very professional site. Fast customer service.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that our professionalism and the responsiveness of our customer service have satisfied you. We look forward to hearing from you again soon!
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Maurizio G.
Rating: 5 out of 5
following a purchase from 07/12/2024
very good, I also made an exchange when I placed my order and they shipped everything correctly
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Francis G.
Rating: 5 out of 5
following a purchase from 01/12/2024
Product conforms and price contained
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the product meets your expectations and that you're happy with our prices. See you soon for new orders!
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Philippe C.
Rating: 4 out of 5
following a purchase from 11/12/2024
Good choice , good prices . Packaging of the package a little limited (poorly taped), I guess it's because of the Christmas period?
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Response from 1001hobbies
Thank you for your feedback! We're delighted you like our selection and prices. Regarding the packaging, you're probably right - the Christmas period is particularly busy. We'll pass on your comment to our logistics team to avoid this kind of inconvenience in future. Thank you for your understanding and see you soon!
J
Jean Michel B.
Rating: 5 out of 5
following a purchase from 08/12/2024
Wide choice on the site. On time delivery.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that our wide range of products and on-time delivery met your expectations. See you soon!
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Franck T.
Rating: 5 out of 5
following a purchase from 09/12/2024
Neat parcel, fast delivery. Perfect, thank you!
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We're delighted that everything went perfectly, from packaging to delivery. See you soon for your next orders!
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Marco B.
Rating: 5 out of 5
following a purchase from 14/12/2024
Very well stocked great prices
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Daniel &Amp; Nelly L.
Rating: 5 out of 5
following a purchase from 07/12/2024
super site, easy communication because the information and details are clear, precise, serious site;
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you appreciate the clarity and accuracy of the information on our site. Your trust and encouragement motivate us to keep improving. See you soon for new orders!
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Ad V.
Rating: 5 out of 5
following a purchase from 27/11/2024
The delivery was flawless. There was quite a long time between ordering and delivery but I understand that as a store you can't have everything in stock and will have to order first. There was useful info about the progress of the order on the website.I highly recommend this store!
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Andrea S.
Rating: 5 out of 5
following a purchase from 13/12/2024
Product absolutely in accordance with the description. Very fast delivery time considering also the period.Cunsigliatissimo!
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Pascal F.
Rating: 5 out of 5
following a purchase from 02/12/2024
The paintings and models correspond very well to my order. I find the delivery a little long. Thank you very much.
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Response from 1001hobbies
Thank you very much for your feedback! We are pleased that the paintings and models correspond to your order. We understand that delivery may seem a little long and apologize for the delay. We do our utmost to improve the speed of our shipments. Thank you for your patience and see you soon!
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Claude C.
Rating: 4 out of 5
following a purchase from 03/12/2024
Good but delivery late
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Response from 1001hobbies
Thank you for your feedback. We are sorry that the delivery took longer than expected. We do our best to meet deadlines and improve our service. Thank you for your understanding and see you soon for new orders!
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Juan R.
Rating: 5 out of 5
following a purchase from 19/11/2024
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Juan R.
Rating: 5 out of 5
following a purchase from 19/11/2024
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James S.
Rating: 5 out of 5
following a purchase from 11/12/2024
Delivered on time and great price.
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Response from 1001hobbies
Thank you for your feedback! We're glad to hear that your order arrived on time and that you're happy with the price. We look forward to serving you again!
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Ian F.
Rating: 5 out of 5
following a purchase from 02/12/2024
Ordered items not available in the UK. Arrived two weeks later all correct and well packaged. Ordered and then read some poor reviews but for my order excellent. Happily order again.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Karol L.
Rating: 5 out of 5
following a purchase from 10/12/2024
Everything is great
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Francoise B.
Rating: 5 out of 5
following a purchase from 06/12/2024
Very satisfied thank you Nothing to add
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied. See you soon for new orders!
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William H.
Rating: 5 out of 5
following a purchase from 23/11/2024
Good site for acquiring models. No problems with service or delivery period. Highly recommended
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Annelies P.
Rating: 5 out of 5
following a purchase from 26/11/2024
Fast delivery
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Christopher B.
Rating: 5 out of 5
following a purchase from 01/12/2024
Another good transaction, always kept updated of any delays, not 1001 Hobbies fault. My go to place for all my modelling needs.
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Response from 1001hobbies
Thank you so much for your kind words! We're glad to hear that you were kept updated and that everything went smoothly despite the delays. We truly appreciate your trust and loyalty. It's always a pleasure to serve you for all your modeling needs. Looking forward to your next visit!
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Thierry D.
Rating: 5 out of 5
following a purchase from 24/11/2024
Great delivery as usual.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that the delivery met your expectations, as always. See you soon for new orders!
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Massimiliano M.
Rating: 5 out of 5
following a purchase from 27/11/2024
All ok, slightly long delivery time.
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Benjamin B.
Rating: 4 out of 5
following a purchase from 11/12/2024
Lots of items on the site, fast delivery.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you appreciate the diversity of our offer and the speed of delivery. See you soon for new orders!
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Jérémie A.
Rating: 4 out of 5
following a purchase from 15/12/2024
Good availability and delivery
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Response from 1001hobbies
Thank you very much for your feedback! We're glad you're happy with the availability and delivery. See you soon for new orders!
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Claudio Giuseppe C.
Rating: 4 out of 5
following a purchase from 12/12/2024
Shipment with deadline met, outer packaging partially damaged but product intact
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Haegelin L.
Rating: 5 out of 5
following a purchase from 11/12/2024
perfect.
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Response from 1001hobbies
Thank you! I'm glad you're satisfied. Feel free to reach out anytime!
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Marie H S.
Rating: 5 out of 5
following a purchase from 13/12/2024
fine
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Response from 1001hobbies
Thank you so much! We are delighted that everything went well. See you soon for new orders!
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Pascal S.
Rating: 5 out of 5
following a purchase from 07/11/2024
Despite problems with the manufacturer, very good follow-up/information and persistence for a good end result.
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Response from 1001hobbies
Thank you very much for your patience and positive feedback! We're delighted that, despite the problem with the manufacturer, you appreciated our follow-through and perseverance in ensuring a satisfactory end result. Your trust is precious and we always do our best to offer you the best possible experience. See you soon!
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Corrado V.
Rating: 5 out of 5
following a purchase from 10/12/2024
Ok good catalog
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Sovithiea K.
Rating: 5 out of 5
following a purchase from 07/12/2024
Great site and no problems with delivery.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that everything went smoothly, from the website to delivery. See you soon for new orders!
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Frédéric L.
Rating: 5 out of 5
following a purchase from 11/12/2024
Impeccable, time between order and delivery super fast
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that the speed of our service has met your expectations. See you soon for new orders!