Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Thank you for your positive feedback! We're glad you found our site responsive and that your orders were shipped quickly. Your satisfaction is our priority! Please come back again for future purchases. See you soon!
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Philippe E.
Rating: 5 out of 5
following a purchase from 05/10/2024
Very responsive site, fast shipment of orders
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Response from 1001hobbies
Thank you for your positive feedback! We're glad you found our site responsive and that your orders were shipped quickly. Your satisfaction is our priority! Please come back again for future purchases. See you soon!
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alain V.
Rating: 5 out of 5
following a purchase from 19/09/2024
very nice figurines
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Response from 1001hobbies
Thank you very much! We're delighted that you like our figurines. Your satisfaction warms our hearts! Don't hesitate to come back and discover even more beautiful pieces. We hope to see you soon!
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Dustin M.
Rating: 5 out of 5
following a purchase from 29/08/2024
Everything top !
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Response from 1001hobbies
Thank you very much for your great feedback! We are very pleased that you are satisfied. We look forward to your next orders!
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patrick G.
Rating: 5 out of 5
following a purchase from 08/10/2024
Order placed . Order as soon as it arrives. Looking forward to Mamaiya maru 1/700 when the boat is available again. Bravo again . cordially .G.P.
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Response from 1001hobbies
Thank you very much for your feedback, G.P.! We're delighted to hear that your order arrived quickly. We share your impatience for the Mamaiya Maru 1/700 and will do our best to restock it as soon as possible. Congratulations on your passion! Don't hesitate to come back to us for your next orders. Sincerely, the whole team!
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Philippe S.
Rating: 5 out of 5
following a purchase from 07/10/2024
Order conforms.
It is perfect.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that your order is in order and that everything is perfect. Your satisfaction is our priority! See you soon for new orders!
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Vicente S.
Rating: 4 out of 5
following a purchase from 21/09/2024
Everything arrived on schedule.
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Response from 1001hobbies
Thank you very much for your comment! We are glad to hear that everything arrived on schedule. We work hard to meet our delivery times, and your satisfaction is our greatest reward. We hope to see you again soon!
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Toni F.
Rating: 4 out of 5
following a purchase from 20/09/2024
reliable, it arrives when they say it will arrive
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Response from 1001hobbies
Thank you for your positive feedback! We are glad that you found our service reliable and that your orders arrived on time, this motivates us to continue to provide excellent service! Don't hesitate to come back for your future purchases, see you soon!
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Bernard S.
Rating: 4 out of 5
following a purchase from 29/08/2024
As far as I'm concerned (models and figurines 1/72 World War II) very good catalog but many references are missing and are more expensive than other platforms.
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Response from 1001hobbies
Thank you for your constructive feedback! We're glad you're enjoying our catalog of 1/72 World War II models and figures. However, we understand your frustration with the missing references and prices. We're constantly working to expand our range and be competitive. Your feedback is invaluable in helping us to improve. Please let us know if you have any specific references you'd like to see!
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Wolfgang H.
Rating: 5 out of 5
following a purchase from 18/09/2024
Delivery worked well
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that the delivery went well. If you have any further orders or questions, please do not hesitate to contact us. We look forward to your next visit!
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Alain D.
Rating: 5 out of 5
following a purchase from 12/09/2024
As always, good quality products. Clear description and instructions. Fast delivery.
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Response from 1001hobbies
Thank you so much for your loyalty and this great feedback! We're delighted that you're satisfied with our products and descriptions, and that delivery always lives up to your expectations. Your satisfaction is our priority! See you soon for your next orders!
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Bruno T.
Rating: 5 out of 5
following a purchase from 12/09/2024
Fast order and delivery Great team Thanks
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Response from 1001hobbies
Thank you so much for your great feedback! We're delighted that your order and delivery were so quick. A big thank you from the whole team! Don't hesitate to come back to us for your next purchases. See you soon!
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Joaquin A.
Rating: 4 out of 5
following a purchase from 27/09/2024
Everything perfect except the packaging. The bubbles are not enough so that the boxes do not arrive flattened. A pity.
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Response from 1001hobbies
Thank you for your comment! We are sorry to hear that the packaging did not meet your expectations and that the boxes arrived crushed. We take your feedback very seriously and will work to improve the protection of our packaging. If you have any other concerns or suggestions, please let us know - thank you for your understanding!
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Dominique S.
Rating: 5 out of 5
following a purchase from 10/09/2024
Just as I expected
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the product met your expectations. If you need anything else, we're here for you! See you soon!
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Pierre C.
Rating: 5 out of 5
following a purchase from 09/09/2024
Very quick and easy navigation.product as expected.great packaging.
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Response from 1001hobbies
Thank you so much for your great feedback! We're delighted that navigating the site was quick and easy, and that the product met your expectations. Careful packaging is essential, so we're glad you liked it! See you soon for new orders!
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Ricardo L.
Rating: 5 out of 5
following a purchase from 04/10/2024
All correct, the package arrived quickly and well packaged. It would be nice to offer discount vouchers to good customers.
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Response from 1001hobbies
We're glad to hear that everything arrived in perfect condition and on time! We appreciate your suggestion about the discount bonuses for loyal customers; we are always looking for ways to improve the shopping experience. Thank you for your feedback and we hope to see you again soon!
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Antoine J.
Rating: 5 out of 5
following a purchase from 11/09/2024
product conforms to order
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the product conforms to your order. Your satisfaction is our priority! If you have any further needs or questions, please do not hesitate to contact us. See you soon!
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Mario M.
Rating: 5 out of 5
following a purchase from 24/09/2024
Everything fine!
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Response from 1001hobbies
Great to hear that everything is fine! We appreciate your feedback and look forward to serving you again!
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Martin C.
Rating: 5 out of 5
following a purchase from 18/09/2024
Product box arrived in a shipping box that showed no damage. The product box itself was crushed and had been opened and then taped shut again. I inspected the contents of the product box and found no damage to the model parts. I am satisfied with the results although I don't think the product was new.
Response from 1001hobbies
Thank you for your feedback! We're glad to hear that the model parts arrived undamaged and that you're satisfied with the results. We appreciate your observations about the packaging and will certainly take them into account to improve our service. Your experience matters to us!
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Carlo D.
Rating: 5 out of 5
following a purchase from 30/09/2024
Great service, fast and on time
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Response from 1001hobbies
Thank you for the great feedback! We are happy that you found our service fast and timely. Your support means a lot to us! We look forward to your next purchase!
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J. V.
Rating: 4 out of 5
following a purchase from 06/10/2024
Doing what they need to do
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Response from 1001hobbies
Thank you for your short and sweet feedback! We are happy to hear that everything went to your satisfaction. Your satisfaction is our priority, and we hope to serve you again in the future!
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José K.
Rating: 5 out of 5
following a purchase from 21/08/2024
There was a delay in shipping to my home address, because the item came from outside suppliers, when the delay occurred. Every email, I sent about this delay to "1001 hobbies" was always answered in a customer-friendly and professional manner. For that, my sincere compliments! I plan to order more products from "1001 Hobbies".
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Response from 1001hobbies
Thank you so much for your positive feedback! We really appreciate you taking the time to share your experience with us. We are sorry to hear that there was a shipping delay, but we are glad that our customer service was able to support you in a friendly and professional manner. We look forward to welcoming you back for your next orders at "1001 Hobbies" in the future!
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Xaver K.
Rating: 5 out of 5
following a purchase from 03/08/2024
Ordered easily and quickly. Tracking worked well. So good to predict when the packet would arrive. Personal note with a little extra also feels very nice as a customer I short exactly what you want as a customer!
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Maurizio P.
Rating: 5 out of 5
following a purchase from 07/07/2024
Excellent
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Response from 1001hobbies
Thank you so much!!! We are glad you had a great experience. If you need us in the future, please don't hesitate to contact us!
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Maurizio P.
Rating: 5 out of 5
following a purchase from 01/08/2024
So much choice
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Response from 1001hobbies
Thank you for your comment! We are glad you enjoyed our wide selection. We hope to see you again soon to help you find more products you will like!
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Jesús C.
Rating: 5 out of 5
following a purchase from 09/08/2024
I ordered a puzzle and I was worried when I discovered when I started to assemble it that it had a duplicate piece, I contacted the customer service who provided me with a form to describe the problem and proceed with the return. Luckily the puzzle was finally complete and it was not necessary to return it, but I was reassured that they wrote to me and offered me a solution.
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Response from 1001hobbies
It's great to hear that everything was resolved to your satisfaction! We are glad to hear that our customer service provided you with the necessary assistance and that, in the end, your puzzle was complete. We appreciate your understanding and trust in us. If you need anything else or have any other concerns, please don't hesitate to contact us - thank you for sharing your experience!
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Andrea L.
Rating: 5 out of 5
following a purchase from 06/08/2024
as per catalog
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Response from 1001hobbies
Thank you for your feedback! We are happy that the product arrived as listed. If you need further information or assistance, we are here to help!
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Emilio R.
Rating: 5 out of 5
following a purchase from 29/09/2024
All correct
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Response from 1001hobbies
Thank you for your comment! We're glad to hear that everything went smoothly. If you need anything else or have any questions, don't hesitate to let us know - we're here to help!
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Rainer D.
Rating: 5 out of 5
following a purchase from 28/09/2024
excellent
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Response from 1001hobbies
Thank you very much! We are pleased to hear that you are satisfied with our service. If you have any further questions or need support, please do not hesitate to contact us!
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Boy S.
Rating: 4 out of 5
following a purchase from 01/10/2024
Well clearly indicated, cheap prices only I found the Track & Trace long on "status sent" andamp; it took a week before my package arrived, after I sent an email on Sunday I got almost immediately on Monday morning an email back regarding status package, day after my package was just arrived. Website good Communication good Price low Delivery a bit on the long side Therefore I give you 4 stars! A great review but the delivery time could really be faster in my opinion.
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Response from 1001hobbies
Thank you for your comprehensive feedback! We are happy to hear that you are satisfied with our website, communication and our competitive prices. We understand that the delivery time was a little longer than expected, and we take your comments about this to heart. We are always striving to improve our service, so your input is very valuable to us. We hope to see you again soon for your next order!
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Martijn R.
Rating: 5 out of 5
following a purchase from 02/10/2024
Great selection and happy with the delivery of my construction kits!
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Response from 1001hobbies
Thank you very much for your enthusiastic response! We are glad that you are satisfied with our wide selection and delivery of your construction kits. We hope to see you again soon for your next order!
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Alberto M.
Rating: 5 out of 5
following a purchase from 29/09/2024
It looks great. Includes order die, custom oval MDF base and damage markers. An incredible pack. Metal crew, plastic artillery piece.
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Response from 1001hobbies
We're glad you're so pleased with your purchase! Sounds like an awesome pack with everything you need, from the order die to the metal crew and artillery piece. We appreciate your feedback and hope you enjoy your new model to the fullest. If you need anything else, we're here to help - thanks!
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Lucas V.
Rating: 5 out of 5
following a purchase from 28/09/2024
Product is fine. Good delivery
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Response from 1001hobbies
Thank you for your positive feedback! We are glad that the product is fine and that the delivery went well. We look forward to serving you again in the future!
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Martin T.
Rating: 5 out of 5
following a purchase from 27/09/2024
Superb!
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Response from 1001hobbies
Thank you so much! I'm glad everything went so well for you! Don't hesitate to come back for other equally satisfying experiences. See you soon!
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Guilhem B.
Rating: 5 out of 5
following a purchase from 06/10/2024
Very fast delivery in good condition
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the shipment was fast and in good condition. Your satisfaction is our priority! Don't hesitate to come back for future purchases. See you soon!
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jacques T.
Rating: 5 out of 5
following a purchase from 05/10/2024
Fast, careful shipping
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that the shipment was fast and accurate. Your satisfaction is our priority! If you have any further needs, please don't hesitate to contact us. We hope to see you soon!
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Philippe M.
Rating: 5 out of 5
following a purchase from 26/09/2024
Simple and comfortable site, easy to order, good communication ....
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Response from 1001hobbies
Thank you so much for the great feedback! We're delighted that you found our site simple and comfortable, and that the ordering process was easy. Communication with our customers is essential, so it's a pleasure to know you enjoyed it. See you soon for your next purchases!
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Pierre R.
Rating: 5 out of 5
following a purchase from 04/10/2024
No delivery problems
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Response from 1001hobbies
Thank you for your feedback! We are delighted to hear that you had no problems with the delivery. Your satisfaction is our top priority! If you need anything else, please let us know. We hope to see you soon!
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Erwin B.
Rating: 5 out of 5
following a purchase from 17/04/2024
okay
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Response from 1001hobbies
Thank you for your feedback! If you need help or have other comments to share, I'm here to help.
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Caine T.
Rating: 4 out of 5
following a purchase from 15/08/2024
Easy to find in search bar
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Response from 1001hobbies
Great to hear that our search bar is so user-friendly! We strive to make your shopping experience as easy as possible. Until next time!
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