1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Thank you for your feedback! We are delighted that everything was perfect. See you soon for your next orders!
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Sonja E.
Rating: 4 out of 5
following a purchase from 18/08/2024
Everything worked well, only 2 items were unfortunately already sold out, which could still be added to the order.
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Response from 1001hobbies
Thank you for your feedback! We are pleased that the ordering process worked well. We apologize for the inconvenience regarding the sold out items. We are constantly working to refresh our range. Please do not hesitate to contact us if you have any questions or suggestions!
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Laurent N.
Rating: 5 out of 5
following a purchase from 10/08/2024
Super, nothing to say!
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Response from 1001hobbies
Thank you so much! We are delighted that everything is perfect! See you soon for new orders!
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Michael W.
Rating: 5 out of 5
following a purchase from 02/09/2024
Very good models!
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased that you like the models. If you have any questions or need help, please do not hesitate to contact us!
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Reinhard G.
Rating: 5 out of 5
following a purchase from 20/08/2024
The desired product was displayed after entering it in the search mask, and the subsequent ordering and payment process was straightforward. The goods were delivered in perfect condition. This was preceded by a shipping notification.
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that you are satisfied with the ordering and payment process as well as the delivery. Your satisfaction is very important to us and we are pleased that everything went smoothly. If you have any further questions or requests, please do not hesitate to contact us!
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Günter E.
Rating: 5 out of 5
following a purchase from 14/08/2024
Needed customer service and was contacted quickly after request and my problem was solved. I am very satisfied
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Response from 1001hobbies
We are very pleased to hear that our customer service was able to help you quickly and that your problem has been solved! Thank you for your positive feedback. If you have any further questions or concerns, please do not hesitate to contact us!
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jean francois D.
Rating: 4 out of 5
following a purchase from 30/07/2024
Hello everyone. It's an energetic and responsive service, and we're informed and accompanied on supply lead times as well as on preparation and shipment.
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Response from 1001hobbies
Hello ! Thank you for your enthusiastic feedback! We're delighted that our service was energetic and responsive, and that you appreciated the information about lead times. Your satisfaction is our priority! See you soon for your next orders!
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pascal V.
Rating: 5 out of 5
following a purchase from 03/09/2024
Everything went very smoothly and operations were facilitated by clear and rapid navigation on the site.
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted that everything went smoothly and that navigation on our site was clear and fast. See you soon for your next orders!
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Michael D.
Rating: 5 out of 5
following a purchase from 26/07/2024
Easy to navigate
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Response from 1001hobbies
Thank you for your feedback! We are pleased that you find the navigation on our website easy. If you have any further suggestions or requests, please let us know!
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Eric B.
Rating: 4 out of 5
following a purchase from 19/08/2024
Delivery well received but packaging not suitable for a fragile product.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the delivery was well received, but we are sorry to hear that the packaging was not suitable for a fragile product. Your feedback will help us improve our service. See you soon!
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Jean L.
Rating: 4 out of 5
following a purchase from 19/08/2024
Super
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ETIENNE B.
Rating: 5 out of 5
following a purchase from 29/08/2024
No problems encountered or to be reported during ordering and delivery of products
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Response from 1001hobbies
Thank you for your feedback! We're delighted to hear that everything went smoothly with your order and delivery. See you soon for your next purchases!
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jonatan B.
Rating: 5 out of 5
following a purchase from 30/08/2024
Fast, high-quality delivery and service.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the delivery and service were fast and of high quality. See you soon for new orders!
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Alexandre C.
Rating: 5 out of 5
following a purchase from 31/08/2024
fine
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Response from 1001hobbies
Thanks a lot! Glad everything's going so well. See you soon!
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jonathan V.
Rating: 5 out of 5
following a purchase from 10/08/2024
At the top
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Response from 1001hobbies
Thank you so much! We're delighted that everything is in tip-top shape! See you soon for new orders!
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herve S.
Rating: 5 out of 5
following a purchase from 31/08/2024
Bjr In my opinion you depend from time to time unfortunately of deliverymen with a lack of seriousness but I will continue to order from you. thank you.
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Response from 1001hobbies
Hello ! Thank you for your honest feedback. We understand that delivery issues can be frustrating and we do our best to work with reliable partners. We are delighted that you would like to continue ordering from us. We hope to see you soon!
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Jacques Edouard P.
Rating: 5 out of 5
following a purchase from 01/09/2024
fast and efficient, Thank you
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Response from 1001hobbies
Thank you so much! We are delighted that everything went so smoothly and quickly. See you soon for your next orders!
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Philippe D.
Rating: 5 out of 5
following a purchase from 01/09/2024
Very good colorant for mixing with paint, the result is perfect.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the colorant gave a perfect result when mixed with your paint. See you soon for more colorful creations!
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SYLVIE C.
Rating: 5 out of 5
following a purchase from 27/08/2024
I contacted customer service before buying. I was very well informed so I bought the product I wanted. Received it fairly quickly. Super satisfied with the product, the site and the advice. I recommend this site which I discovered a little by chance. Good choice, well designed.
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Response from 1001hobbies
Thank you for your positive feedback! We are delighted that our customer service was able to help you and that you are satisfied with your purchase. Your recommendation makes us very happy! See you soon for more discoveries on our site!
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JEAN B.
Rating: 4 out of 5
following a purchase from 18/08/2024
Abnormal delay for products that are supposed to be in stock and lots of emails: this is the 2nd time for this notice!
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Response from 1001hobbies
We are sorry to hear that you have experienced abnormal delays and communication problems. Your experience is important to us, and we will work to improve it. Thank you for your patience and understanding.
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DIDIER D.
Rating: 5 out of 5
following a purchase from 31/08/2024
Very good
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Response from 1001hobbies
Thanks a lot! Glad everything's going so well. See you soon for new orders!
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Damien V.
Rating: 5 out of 5
following a purchase from 29/08/2024
It's really great!
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Response from 1001hobbies
Thank you for your enthusiasm! We're delighted that everything lived up to your expectations. See you soon for more "top" moments!
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Martin K.
Rating: 5 out of 5
following a purchase from 15/08/2024
Very good service
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Response from 1001hobbies
Thank you very much for your feedback! We are very pleased that you are satisfied with our service. We are constantly working to provide the best possible experience for our customers. We look forward to your next orders!
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Syntik S.
Rating: 5 out of 5
following a purchase from 12/08/2024
Delivery was fast and the item was well packaged.
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased that the delivery was quick and the item arrived well packaged. We look forward to serving you again soon!
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Kay P.
Rating: 5 out of 5
following a purchase from 01/09/2024
Top as always
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Response from 1001hobbies
Thank you for your great feedback! We are pleased to hear that you are satisfied with our service. We look forward to serving you again soon!
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Wolfgang R.
Rating: 5 out of 5
following a purchase from 30/08/2024
The delivery, bearing in mind that it comes from France and therefore presumably still has formalities to deal with regarding import, is prompt and the items are well packaged and therefore undamaged,
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Response from 1001hobbies
Thank you for your understanding and your positive feedback! We are pleased that you are satisfied with the fast delivery and secure packaging of the items. If you have any questions or further concerns, please do not hesitate to contact us!
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Sven M.
Rating: 5 out of 5
following a purchase from 13/08/2024
Good product, safe packaging
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that you are satisfied with the goods and the secure packaging. We look forward to your next orders!
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Steffi H.
Rating: 5 out of 5
following a purchase from 10/04/2024
yes yes
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Pierre A.
Rating: 4 out of 5
following a purchase from 26/08/2024
Very nice, except that I had ordered the comic with the other cover, which I thought was nicer, which is why I preferred to order it from you, even though I had seen it cheaper elsewhere... too bad, great comic all the same.
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Response from 1001hobbies
Thank you for your feedback! We're sorry the cover didn't live up to your expectations, but we're delighted you're enjoying the comic. We hope to see you soon for more discoveries!
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christian C.
Rating: 4 out of 5
following a purchase from 05/08/2024
Good is good.
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Response from 1001hobbies
Thank you for your feedback! We're glad everything went well. Don't hesitate to come back to us if you need anything! We hope to see you soon!
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Lea E.
Rating: 5 out of 5
following a purchase from 20/08/2024
Good customer service, good advice and very helpful.
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Response from 1001hobbies
Thank you for your kind feedback! We are delighted that our customer service was able to help you with advice and helpfulness. See you soon for more positive interactions!
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Antoine J.
Rating: 5 out of 5
following a purchase from 09/08/2024
Simple, easy-to-use site with convenient pick-up delivery
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted that you've found our site easy to use, and that delivery to collection points is convenient for you. See you soon for new orders!
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Jean-Claude B.
Rating: 4 out of 5
following a purchase from 26/08/2024
Account opening and ordering process not very ergonomic. The rest is fine.
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Response from 1001hobbies
Thank you for your feedback! We're sorry to hear that the account opening and ordering process isn't very user-friendly. We value your feedback and will take it into account to improve the user experience. See you soon!
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André D.
Rating: 5 out of 5
following a purchase from 20/08/2024
It's the number 1 reference site for models and all the materials needed to build them.
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Response from 1001hobbies
Thank you very much for your complimentary comment! We're delighted to be considered the reference site for models and their equipment. Your support motivates us to continue offering the best! See you soon for your next orders! ️
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Sylviane G.
Rating: 4 out of 5
following a purchase from 24/08/2024
Hello, the color of one of the paints doesn't match the color chart on your site.
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Response from 1001hobbies
not in the color chart. Could you please contact us at [email protected] and specify the part number? We'll do everything we can to solve the problem. Thank you for your understanding!
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Patrick D.
Rating: 5 out of 5
following a purchase from 29/08/2024
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Tanguy V.
Rating: 5 out of 5
following a purchase from 24/08/2024
Delivery on schedule, with very clean gift wrapping. RAS
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Response from 1001hobbies
Thank you for your feedback! I'm delighted that the delivery was on schedule and that the gift wrapping was meticulous. See you soon for more worry-free orders!
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Didier S.
Rating: 4 out of 5
following a purchase from 23/08/2024
Slightly high shipping costs
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Response from 1001hobbies
Thank you for your feedback! We take note of your comment about shipping costs. We always try to offer the best possible options. Please let us know if you have any suggestions. We look forward to hearing from you!
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Dominique S.
Rating: 5 out of 5
following a purchase from 29/07/2024
Very good model. Not often seen on our shelves
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you've found something out of the ordinary. See you soon for more unique discoveries!
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Kevin S.
Rating: 5 out of 5
following a purchase from 17/08/2024
Hello, I received my parcel in perfect condition thanks to the bubble wrap and other protection. Continue like that. Best regards.
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Response from 1001hobbies
Hello ! Thank you very much for your feedback! We are delighted that your parcel arrived in perfect condition thanks to our packaging. We will continue to monitor the quality of our shipments. See you soon!
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