English 
A
Rating: 4 out of 5
Time taken too long never any reply to emails or phone calls which are inaudible due to the secretary breathing into her microphone. A bit disappointed
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Excellent experience all around Excellent experience all around! Star Trek Pike's Enterprise mug arrived just as described and when they said it would. Also, exceptional automated communication updating me on the status of my order and then the status of my shipment including a delivery notification as well.
Translated reviews
Response from 1001hobbies
Dear Mr Ponik, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
I've been ordering for a while now, and the service has always been perfect! The quality of service is constantly being improved in order to have as much information as possible to follow up on the order. Once again, thank you to the whole team!
Translated reviews
A
Rating: 4 out of 5
Using Mondial Relay would greatly reduce shipping costs. Sincerely
Translated reviews
A
Rating: 4 out of 5
Delivery on time, product fairly well protected. The contents of the box correspond to the product description on the site, although I would have appreciated a few more details on the site: for example, the fact that the plane is delivered without decal glue. A word of warning: the complete model""to be assembled, glued, painted and decorated"" requires some structural work. For example, I had to drill some holes that are shown in the assembly instructions but not on the model. Overall satisfied
Translated reviews
A
Rating: 5 out of 5
Well-protected goods correct delivery times despite the current situation good follow-up via internet in short impeccable service
Translated reviews
C
Rating: 5 out of 5
Great variety of items and impeccable service.
Translated reviews
V
Rating: 5 out of 5
V good no problem at all
V
Rating: 5 out of 5
No complants packed well delivered… No complants packed well delivered quickly excellent service.
Response from 1001hobbies
Dear Mr Copas, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
No complants packed well delivered... No complants packed well delivered quickly excellent service.
Translated reviews
Response from 1001hobbies
Dear Mr Copas, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
Very good. Precision friendliness no reservation
Translated reviews
A
Rating: 4 out of 5
the list of relay points is inaccessible (even with the F5 key)
Translated reviews
A
Rating: 5 out of 5
Huge selection of products and fast service
Translated reviews
V
Rating: 5 out of 5
Packaged arrived & it was what I ordered - so 5 stars. The only issues: I thought the package was originating from USA because the webpage I ordered the items from had a Chicago contact number (I was a little surprised when I saw it was coming from France and it would take several weeks). Package tracking was good until it arrived in the US - then there was no tracking at all (couldn't estimate what day it would arrive). This is somewhat important where I live as people steal packages left on doorsteps - so I like to be home when an expected package arrives.
V
Rating: 5 out of 5
Excellent service prompt delivery and a good price.
V
Rating: 5 out of 5
Packaged arrived & it was what I… Packaged arrived & it was what I ordered - so 5 stars. The only issues: I thought the package was originating from USA because the webpage I ordered the items from had a Chicago contact number (I was a little surprised when I saw it was coming from France and it would take several weeks). Package tracking was good until it arrived in the US - then there was no tracking at all (couldn't estimate what day it would arrive). This is somewhat important where I live as people steal packages left on doorsteps - so I like to be home when an expected package arrives.
Response from 1001hobbies
Dear Mr PASCAL, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
Packaged arrived; it was what I... Packaged arrived; it was what I ordered - so 5 stars. The only issues: I thought the package was originating from USA because the webpage I ordered the items from had a Chicago contact number (I was a little surprised when I saw it was coming from France and it would take several weeks). Package tracking was good until it arrived in the US - then there was no tracking at all (couldn't estimate what day it would arrive). This is somewhat important where I live as people steal packages left on doorsteps - so I like to be home when an expected package arrives.
Translated reviews
Response from 1001hobbies
Dear Mr PASCAL, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
Super nothing to say. Already ordered 2 models and paintings. Perfect delivery. Soon I must order 1 third. I don't think I'll be disappointed.
Translated reviews
A
Rating: 5 out of 5
Thank you to the team who took care of my order! Arrived and followed well
Translated reviews
A
Rating: 5 out of 5
Very good I recommend
Translated reviews
A
Rating: 5 out of 5
on-time delivery conform product
Translated reviews
A
Rating: 5 out of 5
Nothing to add Everything's fine! Sincerely
Translated reviews
A
Rating: 5 out of 5
Quick and good service.
Translated reviews
G
Rating: 5 out of 5
Very fast efficient handling of international orders Very wide selection of all kinds of modeling materials Have become a regular customer
Translated reviews
A
Rating: 5 out of 5
Compliant order delivered quickly
Translated reviews
A
Rating: 5 out of 5
Efficiency, speed of delivery, nothing to complain about
Translated reviews
A
Rating: 5 out of 5
Fast delivery supplies in excellent condition I am completely satisfied with 1001 HOBBIE
Translated reviews
C
Rating: 5 out of 5
Very fast and always informing me of the status of the delivery the package has arrived perfect and now to enjoy it.
Translated reviews
A
Rating: 4 out of 5
Processing times a little long for the rest: RA
Translated reviews
A
Rating: 5 out of 5
fast delivery
Translated reviews
A
Rating: 5 out of 5
Delivery on time, no problems. Quite rare models with good availability.
Translated reviews
V
Rating: 5 out of 5
Excellent service
Translated reviews
A
Rating: 4 out of 5
The team was very reactive when I placed my order, despite a reluctant (new) credit card that had not yet been validated. And above all, the unavailability of certain items due to a lack of COVID""" staff was quickly remedied. In these troubled times, what more could you ask for?
Translated reviews
A
Rating: 4 out of 5
An order that was delivered without accr
Translated reviews
A
Rating: 4 out of 5
The material really good and good quality really good the customer care too it only took a while to receive it.
Translated reviews
V
Rating: 5 out of 5
My puzzles arrived a day late but UPS admitted the mistake was theirs. 1001 modelkits kept me out date all the way along and the puzzles were well packed. Delivery price was very reasonable since the puzzles came from France and delivery was very quick (UPS allowing).I'll happily shop with them again.
C
Rating: 5 out of 5
Great service and delivery of the product, congratulations.
Translated reviews
C
Rating: 5 out of 5
The only problem was not knowing by what means the shipment arrived: in the end it came by ""Correos""" from Barcelona.... but nobody told me...One fine day we found the package in my name and that was it...more than the delivery time, we should insist on informing the agency-company in charge of the delivery of the shipment.
Translated reviews
G
Rating: 4 out of 5
Great shipping and packaging Unfortunately the product I received was not to my satisfaction Return costs are then unfortunately for yourself Otherwise fine contact with customer service
Translated reviews
G
Rating: 5 out of 5
Good service and great selection Fast in house Neatly packaged
Translated reviews