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A
Rating: 5 out of 5
The shipment corresponds exactly to the order and within the announced delivery time.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
Everything is correct except for the use of ""coupons. The e-mails sent are incomplete and not always easy to use. We'll put this down to inexperience.
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A
Rating: 5 out of 5
Very good fast delivery parfai
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A
Rating: 4 out of 5
efficient service
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A
Rating: 5 out of 5
Choice, reasonable prices and perfect customer service!
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A
Rating: 5 out of 5
Serious and reliable
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A
Rating: 5 out of 5
everything went smoothly and on schedule
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V
Rating: 5 out of 5
Good service and timely infoquick turn around. I will recommend to a friend.
V
Rating: 5 out of 5
Very well packaged and delivered on time everything is fine
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A
Rating: 4 out of 5
The Company communicates in incorrect Italian. The expected delivery date was exceeded. Without my request I was notified immediately that the order was completed. From subsequent emails the order was actually completed more than a week later and subsequent to my reminder. This does not engender a climate of trust. The online tracking on the site is not useful as it has only a few possible statuses and does not clarify the status of the order. I did not give three stars because in the end the product arrived to me and is what I ordered. But the information to the Customer is severely lacking.
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C
Rating: 5 out of 5
1001 hobbies is a great company is very well stocked with goods and purchases through their website are delivered quickly and efficiently.
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V
Rating: 5 out of 5
Very good service.. speedy delivery.. Will be using again....
V
Rating: 5 out of 5
Second time I've used 1001 models and one again delivered on time and well packed no damages whatsoever also kept well informed from start to finish no complaints at all top company and courier service
V
Rating: 4 out of 5
Good service Good service, and timely info,quick turn around. I will recommend to a friend.
Response from 1001hobbies
Dear Mr Webber, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
Fast, trouble-free delivery. As per descr
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A
Rating: 5 out of 5
fast, trouble-free dispatch items as described
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A
Rating: 4 out of 5
The boxes were damaged and some crushed. But luckily no part of the models was touched. The carrier should take more care of your products. Otherwise I have nothing to say about the rest of your service except that it was perfect. Sincerely FrédÃ
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A
Rating: 4 out of 5
Well done for handling the order of 16 09 2020 delivered on 25 09 2020 . However, this replaced the same order of 30 07 2020 which never reached me.
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A
Rating: 5 out of 5
No problem
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A
Rating: 5 out of 5
ultra-fast delivery and very well-packaged product
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A
Rating: 4 out of 5
Delivery a little long for their rest all is ok
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G
Rating: 4 out of 5
well packed and quickly delivered
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A
Rating: 5 out of 5
Perfect, I recommend this product
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A
Rating: 5 out of 5
Very nice models with all the upgrade options available... I'm totally satisfied
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A
Rating: 5 out of 5
Perfect fast efficient professional I recommend.
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A
Rating: 4 out of 5
Good service Good service, and timely info,quick turn around. I will recommend to a friend.
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Response from 1001hobbies
Dear Mr Webber, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
Ordered decals for F4U model Ordered decals for F4U model. My mistake, the decals were for a 1:43 scale model. My model is 1:32 scale. Returned to your website, but could not find 1:32 scale decal sheet. Thanks.
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Response from 1001hobbies
Dear Mr Boehnlein, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
Arrival of Package The package arrived with no damage to the box. The contents had no damage or spillage. I am thankful for the package.
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Response from 1001hobbies
Dear Mr Cohu, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 5 out of 5
Ordered decals for F4U model. My mistake the decals were for a 1:43 scale model. My model is 1:32 scale. Returned to your website but could not find 1:32 scale decal sheet. Thanks.
V
Rating: 5 out of 5
This the second e I have used this shop and once again I have nothing but admiration for this shop great service can���t complain would recomm
V
Rating: 5 out of 5
Ordered decals for F4U model Ordered decals for F4U model. My mistake, the decals were for a 1:43 scale model. My model is 1:32 scale. Returned to your website, but could not find 1:32 scale decal sheet. Thanks.
Response from 1001hobbies
Dear Mr Boehnlein, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 5 out of 5
Arrival of Package The package arrived with no damage to the box. The contents had no damage or spillage. I am thankful for the package.
Response from 1001hobbies
Dear Mr Cohu, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
G
Rating: 5 out of 5
Very clear website The goods delivered were also of very decent quality The smile on my son's face was blissful ??? We will definitely use your services again !!! Thank you very much x
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G
Rating: 5 out of 5
Super good online store fast delivery and good handling Chapeau
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A
Rating: 4 out of 5
Good except for delivery problem
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A
Rating: 5 out of 5
Fast, efficient service, carefully packaged and of superior quality
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A
Rating: 5 out of 5
THE SITE IS WELL DONE THE MODELS ARE NUMEROUS AND OF DIFFERENT DIFFICULTIES ACCORDING TO THE LEVEL! the shipment was fast and the object was packed correctly although a little extra protection (between two styrodur plates would have been a plus and would not have added any weight and therefore no cost to the shipment! this concerns especially long and therefore fragile models.
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V
Rating: 5 out of 5
Fast delivery good quality. Gladly again
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C
Rating: 5 out of 5
Fast and correct shipping. I love that I can continue to buy Tamiy paints.
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G
Rating: 5 out of 5
Smooth and correct delivery Excellent service after an order went wrong (entirely my own fault) Thanks!
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