Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Excellent gluing follow-up. Efficient customer relations. Correct packaging Negative point: lack of product information on website (dimensions of finished reduced model, list of paints, downloadable assembly manual, etc.).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2020
Very nice model of Concorde as expected. Package not received very quickly. 8 days.maybe due to anti C
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2020
unfortunately due to COVID many items are not available
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2020
It's just a shame we don't have a list of the paintings.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2020
Huge selection. Very professional follow-up. A little expensive for some items
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/06/2020
EFFICIENT AND FAST. EXCELLENT PRODUCT QUALITY-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2020
fast and efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2020
The assembly instructions are a little difficult to understand, especially for colored people.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2020
Very satisfied Merc
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2020
IMPECCABLE PRODUCT
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Verified Buyer
Rating: 4 out of 5
following a purchase from 07/06/2020
Package arrived, but they didn���t say which courier the tracking number was for so had no idea when it was arriving. Overall arrival time was as originally stated however so all fine in
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 07/06/2020
things done properly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2020
Customer service is impeccable, as is product quality. The only negative point is the price, which is much higher than with other brands. For example, a revell model costs almost €58 without postage, whereas on another site the same model costs €34 with postage.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/06/2020
Everything correct and well packaged. Everything as always very well.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/06/2020
All correct
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 06/06/2020
Great items prices a tad high.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 06/06/2020
Great site!!!!!+++
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 05/06/2020
Relatively long delivery time But this could also be due to covid19
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2020
OK compliant no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2020
Perfect order and very good and interesting site but shipping very long 10 days for small pot of paint. The covid 19 has I think nothing to see the post works well from now on. I'll keep on visiting your site.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 05/06/2020
excellent service cost of models a bit too expensive compared to Italy variety of choice decent on 132 scale but should be wider especially regarding ancient era
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/06/2020
I liked
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2020
Good communication and delivery tracking. A small downside for the extra charge for a Pay payment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2020
Very good products, it's a pity that the model description doesn't give the paint references to order them at the same time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2020
Too many products out of stock
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2020
Hello in this delicate period good job congratulations to all your team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2020
received quickly and in good condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2020
Lack of information but very good reactivi
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2020
The only criticism is the lack of information on the colors to be applied to the figurines.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2020
Delay for certain materials a little long (but this may not be your fault)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2020
I can't answer that fully. I haven't put it together yet. I put 4 because the package came even earlier than expected and in good condition. For the assembly. I'll let you know when I've finished assembling it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2020
I appreciated the order tracking information and the fact that the packages arrived in good condition. About the site: Well done site. Plenty of choice. The searches to find the products are efficient. One regret: the prices are high compared with others.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2020
Excellent order tracking despite delivery problems during the confinement period. On the other hand, the price of certain items is higher than at other distributors, such as the Friulmodelli tracks or the Tamiya 135th tank models. These price differences can't be justified by delivery costs, which are included in the price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2020
Italeri C130J Herc Model 1/48 Hard to find kit they had at a reasonable price with decent shipping window. Will use them again.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 02/06/2020
Italeri C130J Herc Model 1/48 Hard to find kit they had at a reasonable price with decent shipping window. Will use them again.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/06/2020
Fairly well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2020
A site that offers a wide range of products, efficient delivery and great sorting criteria for searching for a type of product on the site page. No worries about delivery. The only downside is that prices are sometimes higher than with other retailers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2020
Overall satisfied except for navigation on the site where a few bugs exist. I have an unconfirmed order that I had a lot of trouble deleting. Otherwise, there's a lot of choice in both models and manufacturers. It's pretty well organized when it works.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2020
not bad but would have been better with paint and glue
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2020
I am very satisfied with my order, both in terms of quality and delivery time.
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