Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
5 25,7k 63% 4 6 464 16% 3 2 785 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

4 star reviews

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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 22/02/2020
Almost everything in stock Delivery time was longer than expected Everything else satisfactory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2020
Very good service but I'm looking forward to the new site to see if the next order will be quicker to find the products. to be continued
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 21/02/2020
Nice models durable packaging and in-transit package tracking capability well usable
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Verified Buyer
Rating: 4 out of 5
following a purchase from 21/02/2020
16 januari een spel besteld via 1001 modelbouw. Hij kwam pas een maand later eindelijk binnen en toen bleek ineens dat ze een Franstalig spel hebben verstuurd en dat verwacht je niet van een .nl website. Er stond ook niet bij het product vermeld dat het Franstalig was ipv Engelstalig. Na contact met 1001hobbies (het moederbedrijf) krijg ik 5% korting en het Engels instructieboekje over de mail. Maar het spel is helemaal niet speelbaar want de kaartjes zijn in het frans. En nu moet het dus retour naar Frankrijk gestuurd worden en dat is ook niet goedkoop. Geen aanrader dus!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2020
Thank you very much.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2020
Delivery time a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2020
Delivery a little long. But good price.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 19/02/2020
to be improved shipping time for the rest arrived all well and well packed thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2020
I am satisfied with the package
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2020
A parcel was sent to Mondial Relay on the 32 and apparently lost! I notified you on the 7th and received a correctly worded notice of an investigation. Since we are on the 18th I wonder if I have to wait much longer for the result of this investigation I get an answer probably at the""investigation in progress""!!! As this is not a lost Rolls, I don't understand this option. It disappoints me because I recommended you to friends for your reliability. I assume that this notice will not be circulated to your customers. Jacqu
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2020
First order the navigation on the site is good the tracking of the order also the packaging of the package is robust ... alas a landing gear of the C47 Dakota ordered for the birthday of my son is broken the box of the model had received a shock (almost certainly before the package) So 4 stars
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2020
Very professional service and reasonable delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2020
Efficient shipping of orders, lots of choices, I recommend. But I find it a bit expensive to pay more than 60€ for shipping.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 17/02/2020
Very large selection of materials, colors, etc. Models somewhat confusing in terms of scale but ample.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/02/2020
Purchase was neatly packaged and arrived well Only of the 6 colors of paint, 2 are not the colors I need Maybe think of another way to better coordinate this
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2020
I was annoyed with the icm brand. On the other hand, the academy brand is very, very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2020
the delivery time seemed a little long to me
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Verified Buyer
Rating: 4 out of 5
following a purchase from 13/02/2020
Good communication. The order was correct and well packaged.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 13/02/2020
the processing and shipping after 1 day was great, unfortunately the post took 7 days - Napoleon 200 years ago was faster. But I am very satisfied with 1001 modellbau GeJot
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2020
nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2020
I'm very disappointed with the manufacturer, Mantua, of the Kon Tiki raft model, because the assembly instructions are so inadequate. The instructions provided lack far too many details and precisions for optimal construction. I therefore blame 1001 Hobbies for failing to ensure the quality of the product it sells. Pascal VERROLLES
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Verified Buyer
Rating: 4 out of 5
following a purchase from 11/02/2020
You guys are the best! I ordered the incorrect product and the address they had on file was not correct as I moved and didn't provide the updated info They ended up sending me another correct product and didn't charge me for it!! That is almost unheard of and shows great service. While I look for items here in the US I will contact 1001 Modelkits first before anyone else. Awesome service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2020
1001 maquettes very good nothing to say. On the other hand, please don't use DPD any more because frankly they are lamentable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2020
Very well packaged. Good service. Good quality. Would recommend. Many thanks
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2020
I like the Faller models but as there is no longer a dealer in my area I would like to have a recent catalog. Thanks in advance Mich
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2020
1st purchase satisfactory and package well received and correct to follow
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2020
Bonjour pas de lexique en français dommage
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2020
GOOD but still room for improvement
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 08/02/2020
They have many and varied models. The service is very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2020
Good I am satisfied with the products ordered
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/02/2020
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/02/2020
The delivery was very fast and the models meet the expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2020
Very good... Seriousness from order to delivery with material of equal quality for each model com
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Verified Buyer
Rating: 4 out of 5
following a purchase from 03/02/2020
My model arrived promptly at a timely fashion.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2020
Nice offer, fast delivery. In short, nothing to complain about. Super
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2020
Good delivery service and arrived on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2020
delivery time sometimes a bit long because product not really in stock
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 30/01/2020
The model is very good but it lacks the walls of the angar otherwise it would be very empty.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2020
parcel received today in good condition. nickel !!!! I'll be back!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2020
Very good service and responsiveness to questions. Very large selection and reasonable prices including shipping. Site to be reviewed
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