Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
I have ordered from you several times and the delivery times are too random. It's a shame you can't deliver within 3 days. And I had a 5€ discount voucher from my previous order which was only valid for a short time.... do
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2019
Perfect packaging, good follow-up. A rather long delay due to a product that was not in stock. A pars sa bon s
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 25/11/2019
handled well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2019
Nothing to report. Order and delivery went smoothly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2019
wide selection and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2019
The packing carton was too fragile and arrived quite damaged - the tape was not packing tape. Miraculously, the products were all there and intact (except for a model package that had been damaged).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2019
bonjour merci pour votre intervention colis recu le 2211 très bien emballer et en bon ét ét
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2019
I'm just a little disappointed with the long lead time of almost 3 weeks.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2019
Good choice of product but order processed 'civil servant-style' (ordered on Tuesday 1211 processed on Friday 15 received on Wednesday).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2019
the brush is too thick otherwise supe
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2019
Disappointed that the material the models are made of is plastic, which isn't very nice... No small equipment at all to assemble them (glue etc.).
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 18/11/2019
Good service and always attentive to customer questions.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 15/11/2019
The delivery was good but the contents of the kit were rather misshapen
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/11/2019
it took a long time to arrive but everything was well packaged and in good condition
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/11/2019
Very good communication and product quality and delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2019
serious and rather fast site. thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2019
Shipping costs too high
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2019
Order error. The acrylic paint thinner does not match my enamel paint. The 125 ml packaging is strictly the same and confusing. I didn't pay enough attention to the description when ordering.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/11/2019
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2019
Following a delivery error, the service handled the case efficiently and professionally.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2019
Good site with lots of choice and fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2019
Good site good equipment good paints
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2019
A faster delivery and it would have been 5 etoi
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 11/11/2019
acceptable no problems
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2019
just a thought: I don't like to order in writing on the computer. I order in person and it's not easy and the order takes a long time to reach me thank you for your request for advice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2019
I've been a customer for several years and have never had a problem. A few delivery times sometimes a little longer than expected or a reference not available, but they always found a solution. Great responsiveness to questions, whether by e-mail or phone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2019
the free shipping trigger is a bit high
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2019
I only buy figurines from the Napoleonic era and I regret that the contents of the boxes are not more detailed in their presentation in many cases we find only the photo of the box otherwise I am sat
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2019
Overall good choice and delivery. Too bad a box was opened in the co
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2019
The parcel has not yet been delivered! The tracking number is wrong or ?? and does not work! A phone call did not bring any answer except the confirmation that the tracking does not work and that I should have patience. 07.11 2nd notice After 14 days the parcel arrived ... it seems by a big detour. The goods are in perfect condition. A step seems to have been taken after my telephone conversation. This kind of problem can happen
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2019
no comment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2019
disappointed with the quality of HAT's mouldings, especially at the proposed price.... otherwise excellent zvezda would need more references... delivery on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2019
Great responsiveness in order processing and shipping. Perfect packaging
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 02/11/2019
zeer snel geleverd
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2019
Fast delivery. However, I ordered scalpel blades with handles. No blades.
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