Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Thank you very much! We're glad you like it. Please don't hesitate to contact us if you have any further questions or requirements. See you soon!
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Sonja E.
Rating: 4 out of 5
following a purchase from 18/08/2024
Everything worked well, only 2 items were unfortunately already sold out, which could still be added to the order.
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Response from 1001hobbies
Thank you for your feedback! We are pleased that the ordering process worked well. We apologize for the inconvenience regarding the sold out items. We are constantly working to refresh our range. Please do not hesitate to contact us if you have any questions or suggestions!
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jean francois D.
Rating: 4 out of 5
following a purchase from 30/07/2024
Hello everyone. It's an energetic and responsive service, and we're informed and accompanied on supply lead times as well as on preparation and shipment.
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Response from 1001hobbies
Hello ! Thank you for your enthusiastic feedback! We're delighted that our service was energetic and responsive, and that you appreciated the information about lead times. Your satisfaction is our priority! See you soon for your next orders!
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Eric B.
Rating: 4 out of 5
following a purchase from 19/08/2024
Delivery well received but packaging not suitable for a fragile product.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the delivery was well received, but we are sorry to hear that the packaging was not suitable for a fragile product. Your feedback will help us improve our service. See you soon!
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Jean L.
Rating: 4 out of 5
following a purchase from 19/08/2024
Super
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JEAN B.
Rating: 4 out of 5
following a purchase from 18/08/2024
Abnormal delay for products that are supposed to be in stock and lots of emails: this is the 2nd time for this notice!
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Response from 1001hobbies
We are sorry to hear that you have experienced abnormal delays and communication problems. Your experience is important to us, and we will work to improve it. Thank you for your patience and understanding.
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Pierre A.
Rating: 4 out of 5
following a purchase from 26/08/2024
Very nice, except that I had ordered the comic with the other cover, which I thought was nicer, which is why I preferred to order it from you, even though I had seen it cheaper elsewhere... too bad, great comic all the same.
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Response from 1001hobbies
Thank you for your feedback! We're sorry the cover didn't live up to your expectations, but we're delighted you're enjoying the comic. We hope to see you soon for more discoveries!
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christian C.
Rating: 4 out of 5
following a purchase from 05/08/2024
Good is good.
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Response from 1001hobbies
Thank you for your feedback! We're glad everything went well. Don't hesitate to come back to us if you need anything! We hope to see you soon!
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Jean-Claude B.
Rating: 4 out of 5
following a purchase from 26/08/2024
Account opening and ordering process not very ergonomic. The rest is fine.
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Response from 1001hobbies
Thank you for your feedback! We're sorry to hear that the account opening and ordering process isn't very user-friendly. We value your feedback and will take it into account to improve the user experience. See you soon!
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Sylviane G.
Rating: 4 out of 5
following a purchase from 24/08/2024
Hello, the color of one of the paints doesn't match the color chart on your site.
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Response from 1001hobbies
not in the color chart. Could you please contact us at [email protected] and specify the part number? We'll do everything we can to solve the problem. Thank you for your understanding!
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Didier S.
Rating: 4 out of 5
following a purchase from 23/08/2024
Slightly high shipping costs
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Response from 1001hobbies
Thank you for your feedback! We take note of your comment about shipping costs. We always try to offer the best possible options. Please let us know if you have any suggestions. We look forward to hearing from you!
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jean-françois C.
Rating: 4 out of 5
following a purchase from 25/08/2024
très bonne boutique grand s choix de modèle en tout genre très bonne apréciatin
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Response from 1001hobbies
Thanks for your great feedback! We're delighted that you like our wide choice of models. Your appreciation motivates us to continue offering you the best! See you soon!
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jean claude J.
Rating: 4 out of 5
following a purchase from 05/08/2024
nothing to say speed and efficiency.
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Response from 1001hobbies
Thanks for the quick feedback! We're delighted that everything went so quickly and efficiently. See you soon for more worry-free orders!
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Eric C.
Rating: 4 out of 5
following a purchase from 30/07/2024
Watch out for the price of certain items ex mask canope montex
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Response from 1001hobbies
Thank you for your feedback. We take note of your comment about the prices of the items. We always aim to offer the best possible prices. If you have any questions or require further information, please do not hesitate to contact us. We hope to hear from you soon!
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Hervé D.
Rating: 4 out of 5
following a purchase from 17/08/2024
simply satisfied
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Response from 1001hobbies
Thanks for your feedback! Sometimes simplicity is best. Glad you're satisfied. See you soon for new orders!
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Nelly L.
Rating: 4 out of 5
following a purchase from 11/06/2024
Top site
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Response from 1001hobbies
Thank you very much! I'm glad you find the site top-notch. See you soon for new orders!
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hervé P.
Rating: 4 out of 5
following a purchase from 14/08/2024
nice fuselage to mount it in a 450, let's hope it flies!
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Response from 1001hobbies
Thanks for your feedback! The fuselage looks promising for 450 assembly, fingers crossed for a successful flight! ️ If you need any help or advice, we're here for you. Happy building!
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Kimberly F.
Rating: 4 out of 5
following a purchase from 31/07/2024
Clearly arranged
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Response from 1001hobbies
Thank you for your feedback! It's great to hear that you find our range clear. We look forward to your next order!
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Norbert L.
Rating: 4 out of 5
following a purchase from 18/08/2024
Serious and fast shipping
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Response from 1001hobbies
Thank you for your feedback! We're glad you found our service reliable and the shipping fast. See you soon for more orders!
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thierry P.
Rating: 4 out of 5
following a purchase from 30/07/2024
a little long for the time but perfect material good packaging
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Response from 1001hobbies
Thank you for your patience! We're delighted that the material was perfect and that the packaging was up to scratch. We'll try to be quicker next time. See you soon for another top-notch order!
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Sandra S.
Rating: 4 out of 5
following a purchase from 31/07/2024
Top!
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Response from 1001hobbies
Thank you! We are very pleased that everything is great. See you soon for more great experiences!
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Jens G.
Rating: 4 out of 5
following a purchase from 29/07/2024
I received everything as promised. I was happy to accept that it took a little longer. After all, the product had to be delivered to the delivery person first. Hence the waiting time.
But everything was great *thumbs up
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Response from 1001hobbies
Thank you for your understanding and your positive feedback! We are pleased that you received everything as promised and that the waiting time was not a problem for you. It's great to hear that you are satisfied with the overall service. Thumbs up and see you next time!
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Hyprys T.
Rating: 4 out of 5
following a purchase from 12/07/2024
Delivery date was a disaster, but this was due to the manufacturer and not the online store. At first I wondered if it was a fake, but it turned out that they simply come from France and therefore it doesn't meet German expectations. Nevertheless, everything was delivered reliably.
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Response from 1001hobbies
Thank you for your honest feedback! We regret the inconvenience with the delivery date, but understand that this was due to the manufacturer and not our store. We are pleased that the delivery was ultimately reliable. If you have any further questions or need assistance, please do not hesitate to contact us. Thank you for your understanding and patience!
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Thierry H.
Rating: 4 out of 5
following a purchase from 29/07/2024
Shipped on time for a pre-order, good communication, metal collector's box damaged on the side, not the packing carton...shame!!!
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Response from 1001hobbies
Thank you for your detailed feedback! We're delighted that the shipment was on time and that the communication was up to scratch. We're sorry about the condition of the collector's box. We'll be checking it more closely to avoid this kind of problem in the future. Thank you for your understanding, and see you soon!
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christian C.
Rating: 4 out of 5
following a purchase from 18/07/2024
No problem and arrived safely, thank you.
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Response from 1001hobbies
Great, glad everything arrived without a hitch! We're still aiming for 5 stars and will do our best to make your next experience top ⭐⭐⭐⭐⭐. Thank you and see you soon!
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David P.
Rating: 4 out of 5
following a purchase from 07/08/2024
Fine
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you are satisfied. We will do our utmost to ensure that your next experience is worthy of the 5 stars ⭐⭐⭐⭐⭐. See you soon for even better!
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christophe B.
Rating: 4 out of 5
following a purchase from 30/07/2024
product and delivery OK
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Response from 1001hobbies
Great! We're delighted that everything went so well. See you next time for another worry-free order!
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Emma J.
Rating: 4 out of 5
following a purchase from 24/07/2024
The box unfortunately arrived a little damaged but otherwise everything is great. The figures look good and everything went really well.
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Response from 1001hobbies
Thank you for your feedback! We are sorry that the box arrived damaged, but we are pleased that the figures met your expectations and everything else went well. If you have any questions or concerns, please let us know. See you soon for an even better experience!
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Jean-Marie Q.
Rating: 4 out of 5
following a purchase from 02/07/2024
it's a pity that the waiting time to receive the order is so long!
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Response from 1001hobbies
Thank you for your feedback! We're really sorry about the delay, it's true that waiting can be frustrating. We'll do everything we can to speed things up next time . Thank you for your patience and we hope to see you soon!
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Bernard-Régine R.
Rating: 4 out of 5
following a purchase from 10/07/2024
When it's time to replace a faulty part: it's hard to reach customer service???
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Response from 1001hobbies
Thank you for your feedback. We are sorry to hear that you have had difficulty contacting our customer service department. Should you require assistance in replacing a faulty part, please do not hesitate to contact us at [email protected]. We will do our best to help you quickly. Yours faithfully
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Karin D.
Rating: 4 out of 5
following a purchase from 27/07/2024
Everything arrived safely and was beautifully gift-wrapped...thank you...
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Response from 1001hobbies
Thank you very much for your feedback! We are pleased to hear that everything arrived safely and that the gift packaging met your expectations. It was a pleasure to help you!
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Janvier D.
Rating: 4 out of 5
following a purchase from 25/07/2024
Although everything went smoothly, I did notice that it took longer than usual for the parcel to reach me.
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Response from 1001hobbies
Thank you for your feedback. We are delighted that everything went smoothly, but we are sorry that delivery took longer than usual. We will look into this delay to improve our lead times in the future. Thank you for your understanding and patience.
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rebecca A.
Rating: 4 out of 5
following a purchase from 20/07/2024
Overall I am satisfied with my order, I received it quickly without any problem, the site itself is reliable. I only gave 4 stars to the Draco Malfoy figurine I ordered. When you see it on the site, it looks very similar, but when you open the packaging, the resemblance is not what it seems, and it looks more like a doll than a collector's item.
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Response from 1001hobbies
Thank you for your detailed feedback! We are delighted that you are satisfied with your order and the speed of delivery. As for the Draco Malfoy figurine, we're sorry it didn't live up to your expectations. As Draco would say, "It's very important that we all have a certain level of perfection." We take your feedback to heart to improve our products. Thank you for your understanding and trust!
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DEKERLE E.
Rating: 4 out of 5
following a purchase from 28/07/2024
Good.
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Response from 1001hobbies
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Sebastien T.
Rating: 4 out of 5
following a purchase from 10/07/2024
Good choice of goods, not too expensive, my last delivery took a while to arrive because products were waiting, otherwise top notch...
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laurent L.
Rating: 4 out of 5
following a purchase from 08/07/2024
Some of the boxes I received were damaged. A pity.
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Jean-Michel C.
Rating: 4 out of 5
following a purchase from 20/07/2024
-Already a customer, I am very satisfied with the services offered by 1001HOBBIES -One small point however deserves clarification: Why is it not possible to use PAYPAL even though the possibility is proposed on your site's opening page?
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Response from 1001hobbies
Thank you very much for your loyalty and your positive feedback on our services! Concerning PayPal, we understand that it can lead to confusion. The PayPal option depends on the type of product and the amount of the order. We are constantly working to improve our site and hope to make this process clearer in the future. You can contact us by e-mail or phone for more information if needed! Thank you for your understanding and trust.
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Benoit P.
Rating: 4 out of 5
following a purchase from 04/03/2024
Pre-order that took a long time to be delivered, but beautifully crafted item, well worth the wait.
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Response from 1001hobbies
Thank you very much for your patience and understanding regarding the delivery time of your pre-order. We are delighted that the item met your expectations and that you found it worth the wait. True enthusiasts know that quality sometimes takes a little longer, and we congratulate you on your patience. See you soon for new discoveries!
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Gustav W.
Rating: 4 out of 5
following a purchase from 12/07/2024
no,,
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bernard S.
Rating: 4 out of 5
following a purchase from 21/06/2024
very satisfied with the quality
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Response from 1001hobbies
Thank you for your positive feedback! We are delighted to hear that you are very satisfied with the quality. We will do our utmost to ensure that your next experience is worthy of 5 stars.
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