Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

4 star reviews

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C
chantal A.
Rating: 4 out of 5
following a purchase from 23/04/2024
Quickly received and in good condition But this model was impossible to glue as the parts were very small
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Marc R.
Rating: 4 out of 5
following a purchase from 22/04/2024
Extremely fast, great selection, some brands too expensive compared with other sales sites, otherwise it would have been 5 stars.
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REMI V.
Rating: 4 out of 5
following a purchase from 22/04/2024
Very fast delivery. Well-stocked catalog
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Matteo F.
Rating: 4 out of 5
following a purchase from 03/05/2024
Due to problems with the courier company it took more than a month but I had to solicit the shipment myself
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Response from 1001hobbies
We are sorry to hear that you had problems with the courier service. We understand that this can be frustrating and apologize for any inconvenience caused. We appreciate your patience and understanding in this situation. If you need further assistance or have any other concerns, please do not hesitate to contact us. Thank you for your continued support
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Trent O.
Rating: 4 out of 5
following a purchase from 16/04/2024
Bit messy, but good content!
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Eric C.
Rating: 4 out of 5
following a purchase from 02/04/2024
Surprised to find the tamiya gekko model
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RENAN P.
Rating: 4 out of 5
following a purchase from 05/04/2024
Fast delivery, parcel arrived in good condition, I'll be back.
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Philippe C.
Rating: 4 out of 5
following a purchase from 03/04/2024
Great choice of products, but delivery time as long as ever.
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Meike M.
Rating: 4 out of 5
following a purchase from 17/04/2024
Delivery took a little longer. ...otherwise it was okay.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Alexandre M.
Rating: 4 out of 5
following a purchase from 28/03/2024
Super
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Henri F.
Rating: 4 out of 5
following a purchase from 29/04/2024
Good delivery and top models as usual.
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Miguel Ángel E.
Rating: 4 out of 5
following a purchase from 15/04/2024
It's good, although it takes a while to put the articles together.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Thomas H.
Rating: 4 out of 5
following a purchase from 05/04/2024
So far, so good
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jorge S.
Rating: 4 out of 5
following a purchase from 15/04/2024
Good prices. Fast shipping. Difficult to contact by phone.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Christian P.
Rating: 4 out of 5
following a purchase from 26/04/2024
The Esprits Maquettes models are interesting, but of slightly inferior quality. I suggest pre-cutting the parts for better assembly.
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J. V.
Rating: 4 out of 5
following a purchase from 23/04/2024
Fast delivery and good quality
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Thierry L.
Rating: 4 out of 5
following a purchase from 17/04/2024
Fast delivery, the part of the box shown in the photo is correct but a label has been affixed to one side, which is a shame for a collector's item.
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Daniel D.
Rating: 4 out of 5
following a purchase from 23/04/2024
The site is easy to navigate. One difficulty is the lack of paint colors to use... to be improved, no doubt, with the manufacturers. Everything else is perfect
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Denis T.
Rating: 4 out of 5
following a purchase from 09/04/2024
Very good for promotions and items that other sites no longer carry. A little expensive, however. Well packaged, delivered as advertised, good order tracking.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Alex H.
Rating: 4 out of 5
following a purchase from 02/04/2024
Shipping takes a bit long, but otherwise great communication and everything delivered nicely
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Jesus B.
Rating: 4 out of 5
following a purchase from 12/04/2024
Well packaged shipment without problems
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Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
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Antonio Jose H.
Rating: 4 out of 5
following a purchase from 02/04/2024
Good
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Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
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Jesús Antonio N.
Rating: 4 out of 5
following a purchase from 17/04/2024
Order received in perfect condition and reasonably quickly.
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Response from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
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Delphine B.
Rating: 4 out of 5
following a purchase from 10/04/2024
Order delivered to the wrong relay but still in good condition
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Christophe B.
Rating: 4 out of 5
following a purchase from 10/04/2024
The parcel took a long time to arrive because one of the two products was not supposed to be available. What would have been better would have been to implement the deduction of a product missing from the penultimate order. Suggestions were made, but that's all. Too bad.
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Response from 1001hobbies
I'm sorry to hear that you encountered difficulties with your order and that one of the products was unavailable. We understand that this can be frustrating. We have indeed split the order to improve our process. Thank you for sharing your experience with us, and we look forward to providing you with a better shopping experience in the future.
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Gilbert B.
Rating: 4 out of 5
following a purchase from 13/04/2024
No French translation of the assembly instructions.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Marc B.
Rating: 4 out of 5
following a purchase from 14/04/2024
Wide selection, order was delivered neatly. Only downside is that they give a delivery date but only send the package a few days after.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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CYRIL L.
Rating: 4 out of 5
following a purchase from 05/04/2024
Ras / very good welcome
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Henk M.
Rating: 4 out of 5
following a purchase from 16/04/2024
I filed a complaint with reference number 538461 but have not yet received a reply. I have sent pictures of my received package. This was my first order but whether a second one will follow I do not know.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Dario F.
Rating: 4 out of 5
following a purchase from 30/03/2024
Good choice, serious store good.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Daniel D.
Rating: 4 out of 5
following a purchase from 17/04/2024
This Citroen model presents a few assembly difficulties and is poorly explained by the manufacturer, Heller. For the rest RAS
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Aime P.
Rating: 4 out of 5
following a purchase from 16/04/2024
Was long in transit and by the time the promised discount was arranged there was also lost water after the sea .Everything is top matriaal but here you really have to cultivate patience. After my question where the order remained, it suddenly went smoothly, strange but true.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Robert C.
Rating: 4 out of 5
following a purchase from 08/04/2024
fast reception
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frison G.
Rating: 4 out of 5
following a purchase from 14/04/2024
Delivery fine but my box damaged but not the parts
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Uwe G.
Rating: 4 out of 5
following a purchase from 04/04/2024
Everything in order. Delivery appropriate.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Gert D.
Rating: 4 out of 5
following a purchase from 23/03/2024
Delivery could be a little faster.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Adrian J.
Rating: 4 out of 5
following a purchase from 08/04/2024
Shipping was fast. Everything arrived intact. One figure unfortunately has a different color than pictured.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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cédric G.
Rating: 4 out of 5
following a purchase from 24/03/2024
I think the number of orders I've placed with 1001 hobbies is the right answer.
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Response from 1001hobbies
We would like to thank you sincerely for your loyalty and for the number of orders you have placed with 1001 Hobbies. Your continued confidence in our company is the best reward for us. We are delighted to know that you have found satisfaction in our products and services, and we pledge to continue earning your trust with every order you place with us. If you have any questions, suggestions or concerns, please let us know. Our team is here to provide you with an exceptional shopping experience every step of the way. Once again, thank you for your loyalty and continued support. We look forward to serving you again at 1001 Hobbies.
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marco C.
Rating: 4 out of 5
following a purchase from 02/03/2024
Very rich catalog, correct prices. Times not very fast due to sourcing from manufacturer but tolerable.
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Response from 1001hobbies
Thank you very much for your positive feedback. We are glad to know that you found our catalog informative and that our prices are considered fair. Regarding delivery time, we are aware that sometimes it may be slightly extended due to our direct supply from the manufacturer. We appreciate your understanding and tolerance in this regard. Please be assured that we will always do our best to minimize these delays and make your shopping experience as smooth as possible. If you have any further questions or concerns, please do not hesitate to contact us. Your satisfaction is our top priority and we are here to help you. Once again, we thank you for your trust and continued support. Sincerely
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Anna B.
Rating: 4 out of 5
following a purchase from 30/03/2024
The delivery is usually very fast but the parcel tracking lacks transparency when ordering items that are not currently in stock.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service