Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 683 published reviews
5 25,7k 63% 4 6 464 16% 3 2 785 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

4 star reviews

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F B.
Rating: 4 out of 5
following a purchase from 24/01/2024
fine
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Florian P.
Rating: 4 out of 5
following a purchase from 05/01/2024
Quite long but good quality
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Xavier B.
Rating: 4 out of 5
following a purchase from 29/12/2023
Replenishment times are long...
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Guido C.
Rating: 4 out of 5
following a purchase from 24/11/2023
Products arrived in perfect condition with boxes without a scratch. Too bad about the general slowness, but in any case I recommend the store
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Patrick K.
Rating: 4 out of 5
following a purchase from 24/01/2024
The delivery came quite quickly and in perfect condition. With Gundams you can get a bargain here from time to time ^^
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Patrick M.
Rating: 4 out of 5
following a purchase from 02/01/2024
Fast delivery and the only one to offer paper models in France.
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Christian P.
Rating: 4 out of 5
following a purchase from 14/01/2024
Good service but delivery a little long
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Fernando G.
Rating: 4 out of 5
following a purchase from 13/01/2024
This is my first order and everything went well. Satisfied
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Fabrizio M.
Rating: 4 out of 5
following a purchase from 18/01/2024
Good service overall. slightly above average expenses
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Pedro C.
Rating: 4 out of 5
following a purchase from 15/01/2024
The service, shipping, etc. very good. The only downside is that it took me some time to find the desired paintings by the reference system.
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Isabelle B.
Rating: 4 out of 5
following a purchase from 18/01/2024
Good product but shipping costs too high!
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Stefano H.
Rating: 4 out of 5
following a purchase from 15/12/2023
Nice site but you have to be careful because you may receive orders very late depending on what you order
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Bruno P.
Rating: 4 out of 5
following a purchase from 14/01/2024
Easy ordering on the site. Delivery time respected with tracking.
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Yvan P.
Rating: 4 out of 5
following a purchase from 16/01/2024
I am satisfied with the 1001 hobbies service but the product I received was not in perfect condition. A moulding defect in a key part linked to the manufacturer.
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Dekerle E.
Rating: 4 out of 5
following a purchase from 15/01/2024
Order received quickly...in good condition, in a relay point close to my home.
Lots of choice for enthusiasts.
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Harold S.
Rating: 4 out of 5
following a purchase from 07/01/2024
Good navigation.. Good selection
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Jp I.
Rating: 4 out of 5
following a purchase from 20/12/2023
Everything fine only when something arrives is not tightly controlled. The last moment a message from the deliverer
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Angel Luis P.
Rating: 4 out of 5
following a purchase from 15/12/2023
Good, however, long time to receive the order.
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Juan Jose T.
Rating: 4 out of 5
following a purchase from 14/12/2023
All is well. Thank you. Good customer service department.
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Reuven C.
Rating: 4 out of 5
following a purchase from 27/11/2023
It tooks too long for delivery, some of the items didn't match my order. Didn't bother to return it.
C
Charly T.
Rating: 4 out of 5
following a purchase from 12/12/2023
Products well received and intact however the delivery time was not respected.
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Jörg W.
Rating: 4 out of 5
following a purchase from 30/12/2023
The delivery time was a little too long, so not prompt.
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Adrien V.
Rating: 4 out of 5
following a purchase from 20/12/2023
The order was placed without any problems, only the delivery took a long time to arrive. But perhaps justified by the specificity of the product.
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Guillaume L.
Rating: 4 out of 5
following a purchase from 18/12/2023
Nothing to say about the items, they are very good. However, when I ordered the items were in stock but one of them was out of stock the next day (bad luck). I had to wait 2 weeks, which is still a reasonable delay.
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Ewald D.
Rating: 4 out of 5
following a purchase from 06/01/2024
Somewhat long delivery time, was also announced as such, but otherwise okay. Reasonable prices.
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Pierre L.
Rating: 4 out of 5
following a purchase from 08/01/2024
Serious and fast.
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Christophe R.
Rating: 4 out of 5
following a purchase from 30/11/2023
long delivery times and broken packages
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Viktoriya S.
Rating: 4 out of 5
following a purchase from 08/01/2024
It was all good except for delivery. The delivery took 5 weeks and unfortunately the goods did not arrive. Big thanks to 1001 Hobbies team for the support. The goods were sent again and arrived quickly. It is understandable that there could be a delay in delivery during the Christmas period and of course the Hobbies team cannot influence this directly.
Many thanks again.
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Bertrand K.
Rating: 4 out of 5
following a purchase from 20/12/2023
A little long delay due to a stockout, I suppose, but very good com.
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Jean-Philippe N.
Rating: 4 out of 5
following a purchase from 04/01/2024
Quality responses and reliable delivery times
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Daryl R.
Rating: 4 out of 5
following a purchase from 30/11/2023
Everything said it was in stock, and I was ordering for Christmas. Ordered on November 30, yet it took over 4 weeks to ship it. Everything did eventually arrive after 6 weeks... and was exactly as ordered and exactly what I wanted. Overall good experience.
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Enrico S.
Rating: 4 out of 5
following a purchase from 25/11/2023
good
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Laurent O.
Rating: 4 out of 5
following a purchase from 16/12/2023
Very low
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Peter M.
Rating: 4 out of 5
following a purchase from 30/12/2023
Bonne service et la sélection est énorme.
Quand-même, moins 1 étoile pour la livraison lente - 11 jours de la France en Suède.
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Christophe B.
Rating: 4 out of 5
following a purchase from 19/12/2023
Perfect
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Joachim R.
Rating: 4 out of 5
following a purchase from 14/12/2023
Very long delivery time. Delivery time as stated in the online store was exceeded by far.
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Sergio A.
Rating: 4 out of 5
following a purchase from 10/12/2023
The site is intuitive and very complete. In my opinion it offers a great variety of models and products at an affordable price. The delivery was according to the estimated time and without problems. I will buy again.
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Dominique S.
Rating: 4 out of 5
following a purchase from 01/12/2023
Delivery too long for available products and high delivery charges (€7.50).
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Ryan T.
Rating: 4 out of 5
following a purchase from 23/11/2023
I received my order in good time and I am satisfied. It took a little time to arrive but otherwise perfect.
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Pascal P.
Rating: 4 out of 5
following a purchase from 09/12/2023
Very satisfied with my order, fast delivery even though I was in the middle of a supply run at the time of ordering.
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