Customer reviews of 1001hobbies

The ordered product was not available, but they allowed me to change the order without any problems. Good assistance.

Delivery time was a bit long but everything was received well!

In certain areas it could be better, like paying more attention to what I really ordered

Ease of ordering and timely delivery. Well-protected packaging

Good packaging and correct shipping within the expected time

While assembling the airplane models, I noticed that one of the two bags of the Supermarine Spitfire containing the pilot's glass-like opening (bag ATML-119 part C-35) is missing.

I ordered products that were out of stock, but I was informed about the progress of my order, and I appreciated that. The reception was in line with what I wanted.

All good.

Always a fast and correct delivery

No problem with my order

Well received, but this time not very fast ...

The article arrived in perfect condition and complete. But be careful, because although it says there is stock, it is not real. It took almost 20 days to arrive, and I discovered that they had to wait to receive it from the factory. Other than that, everything is fine. The website has everything.

Satisfied .. unfortunately only very long delivery time...

Well delivered only long delivery time

A lot of choice and affordable

A delay of about 10 days for my order (apparently a supplier delay issue), but it arrived as expected and in good condition.

Everything perfect as always

All good

Everything is OK with the package. One note: It took almost a month to arrive (VERY), late for the holidays...

It was delivered well, but 1 jar of paint was missing from the order.

I received the rest of the package.

Compliant with the order

Seriousness, simplicity to order, a next order will be shipped soon

In accordance with the order.

The only thing that did not happen was the expected delivery date. It came 4 days later

Easy Site .. Order in Advance

Always the prices too high for a leisure...

I can't give an excessively positive opinion because the order hasn't arrived. It's been almost two weeks that it's been in "transit".

Short review: order only if you don't mind delays. Do not order if in a rush. Long review: I have made an order on the website, although I was worried bc of the reviews. I ordered an item on the 7th of December, that said "in stock, sent within a week, delivered by the 19th of December". In the end received it on the 28th. The order was fine, not damaged, it was an original dragon ball pod figure. Feedback to the company/advice to future clients: The advertisement on the website is tricky. You must read the purchase terms before purchasing. Unless it says the item is ready for same day ship, they won't actually have it in stock, their providers will. They're essentially drop shipping. The communication from the company is poor. Sent many emails, only received response from one, that I ended up sending in french(although I purchased from the Spanish website). It's not a bad company, but it could do with some better clarification for clients and better customer service. I hope to see this improve.

Beautiful material, everything is perfectly fine. I found (this is personal) the shipping costs to Belgium for an order that fits in a letter quite expensive.

Ok

delivery time a bit long

In the end, he arrived late, but he arrived.

Delivery announced on 20/12 and package only sent on 23/12, too bad for that, the rest was very good, thank you.

rather well

Package arrived just in time. One star less because it arrived with a hole in the cardboard but did not affect the item. Otherwise super happy

Good in terms of choice but very approximate on the order tracking. The tracking link indicated in preparation, I have a message saying that the package will be delayed while the package is already at the relay. Communication on package tracking needs to be reviewed. Otherwise, order compliant, well packaged.

Principally OK, but particularly in terms of the website, especially with regard to shipment tracking, it could be further optimized.

Order status from order placement to order receipt was not consistent with other 5 star modeller suppliers. There was no order confirmation nor order shipment email sent, order shipment tracking information was not available on line and two emails to 1001hobbies customer support requesting this information went unanswered.

Quick delivery and good condition items