Customer reviews of 1001hobbies

Seriousness, simplicity to order, a next order will be shipped soon

In accordance with the order.

The only thing that did not happen was the expected delivery date. It came 4 days later

Easy Site .. Order in Advance

Always the prices too high for a leisure...

I can't give an excessively positive opinion because the order hasn't arrived. It's been almost two weeks that it's been in "transit".

Short review: order only if you don't mind delays. Do not order if in a rush. Long review: I have made an order on the website, although I was worried bc of the reviews. I ordered an item on the 7th of December, that said "in stock, sent within a week, delivered by the 19th of December". In the end received it on the 28th. The order was fine, not damaged, it was an original dragon ball pod figure. Feedback to the company/advice to future clients: The advertisement on the website is tricky. You must read the purchase terms before purchasing. Unless it says the item is ready for same day ship, they won't actually have it in stock, their providers will. They're essentially drop shipping. The communication from the company is poor. Sent many emails, only received response from one, that I ended up sending in french(although I purchased from the Spanish website). It's not a bad company, but it could do with some better clarification for clients and better customer service. I hope to see this improve.

Beautiful material, everything is perfectly fine. I found (this is personal) the shipping costs to Belgium for an order that fits in a letter quite expensive.

Ok

delivery time a bit long

In the end, he arrived late, but he arrived.

Delivery announced on 20/12 and package only sent on 23/12, too bad for that, the rest was very good, thank you.

rather well

Package arrived just in time. One star less because it arrived with a hole in the cardboard but did not affect the item. Otherwise super happy

Good in terms of choice but very approximate on the order tracking. The tracking link indicated in preparation, I have a message saying that the package will be delayed while the package is already at the relay. Communication on package tracking needs to be reviewed. Otherwise, order compliant, well packaged.

Principally OK, but particularly in terms of the website, especially with regard to shipment tracking, it could be further optimized.

Order status from order placement to order receipt was not consistent with other 5 star modeller suppliers. There was no order confirmation nor order shipment email sent, order shipment tracking information was not available on line and two emails to 1001hobbies customer support requesting this information went unanswered.

Quick delivery and good condition items

It took longer than expected for the order to be delivered but I'm happy with it otherwise.

It took a long time to arrive. And the website did not announce it in stock. Customer service offered me another model, or a voucher, but no refund. Thank God it arrived.. Just in time

my purchase suits me, a little delay in delivery, but no response to my email unfortunately

satisfied

They have a large number of products, but some are not in stock, so they have to order them directly from the manufacturer or supplier, and this delays delivery in 60% of cases. Moreover, they usually do not inform you correctly about what is happening with the order.

Order from 28/11 received on 18/12, order tracking on the site not great and customer service by phone unreachable. Otherwise, package in very good condition and in line with my expectations.

It was long but now it's ok

In the end, all is well, the delivery time was definitely too long...

Goot

From the reception of my order to its complete delivery, only professionalism. Bravo

Hello, I have received my order, thank you. But one of the model boxes was damaged due to lack of protection. There was no bubble wrap. Otherwise, it is very good. Thank you very much to you and your team. Best regards. S.Kevin.

on one of the 2 orders the box was damaged, otherwise no issues.

Wide variety of models available. Easy to consult the site.

Ok

Everything is great, always happy to do it again.

Easy ordering, large selection. Only the delivery takes a bit long, with the delivery time being announced late.

Could you be clearer in stating whether the products are available in your warehouse, or if they need to be ordered from third parties and the time required for them to arrive at your warehouse

X

Everything was great even though the wait was very long

all good

Good

Very well, no problems with the deliveries, thank you.