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A
Rating: 4 out of 5
delivery time a little longer than advertised, otherwise nothing to complain about and very satisfactory products
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
4 star reviews
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Rating: 4 out of 5
Shipping was a little expensive for a small order. Everything else was great
A
Rating: 4 out of 5
Good readability of products fast delivery and well packaged
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A
Rating: 4 out of 5
on time, in light packaging (envelope), otherwise correct
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A
Rating: 4 out of 5
Hello, AIRFIX very good product, HELLER good product, IGN not really great (1/72 figures). As for the models, some of the boxes on your site lack detail in relation to the paints. It would be wise to know the exact color codes when ordering models so as not to have to recommend missing shades. Kind regards.
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A
Rating: 4 out of 5
The carrier used "colis privés" is not reliable. The parcel was dropped off at a relay point even though I had paid for home delivery.
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G
Rating: 4 out of 5
All ok
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V
Rating: 4 out of 5
Issue w one if three items back ordered. When raised w customer service I was given a store credit for the missing item. Good comms, quick response.
C
Rating: 4 out of 5
Good service
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C
Rating: 4 out of 5
At the time of purchase the delivery date was December 30. It arrived on January 4th
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A
Rating: 4 out of 5
Easy ordering and fast delivery
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A
Rating: 4 out of 5
it's good (rich catalogs, reasonable delivery times, no breakages) but prices are expensive
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V
Rating: 4 out of 5
It was a bit pricey but I was able to get a hard to find item. It shipped reasonably fast and the product arrived as described in good condition.
A
Rating: 4 out of 5
nothing to say
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A
Rating: 4 out of 5
Compliant
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A
Rating: 4 out of 5
Very good site. Many choices
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A
Rating: 4 out of 5
Price of Revell enamel paints at the "cube" in Langon: 1.90 euros, but less variety and follow-up. I used to be a 1001 Maquettes customer, and I don't remember such high shipping costs. That's my only regret, which will probably hold me back in the future.
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A
Rating: 4 out of 5
Products as described and on time.
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A
Rating: 4 out of 5
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G
Rating: 4 out of 5
Clear site.
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G
Rating: 4 out of 5
Fine took a while arrived neat and tidy.
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A
Rating: 4 out of 5
A site with a wide selection on which I've been buying my figurines for many years. HOWEVER, I'd like to say that I think it's a shame the prices on this site are so high: 40€ for a box that can be found for 11€ on other sites... price rises that drive me more and more to other sites.
Impeccable delivery and returns service.
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Impeccable delivery and returns service.
A
Rating: 4 out of 5
Plenty of choice and fast service
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A
Rating: 4 out of 5
Hello, satisfied with the article ordered and the delivery.
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A
Rating: 4 out of 5
Good site, follow-up assured.
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A
Rating: 4 out of 5
Everything ok as per description! The only flaw is the shipping that despite however a hypothetical delivery is indicated would be useful you could use a more expedited service!
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A
Rating: 4 out of 5
Good site nothing to say
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V
Rating: 4 out of 5
The gift I got my eldest granddaughter arrived after Christmas but it was in perfect condition and my she was here when it arrived. I was pleased with my overall experience with 1001 Hobbies and would order from them again.
A
Rating: 4 out of 5
Satisfied but a shame not to receive a reply to an e-mail sent.
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V
Rating: 4 out of 5
Fast delivery and good communication. I would suggest putting the item in a box to protect the packaging better rather than using just bubble wrap - unless it was to make it easier to go through customs?
A
Rating: 4 out of 5
....
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A
Rating: 4 out of 5
Matching products only one model is missing, replace immediately by another at my request.
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V
Rating: 4 out of 5
On the whole, I'm very satisfied, except for the shipping, which could be a bit quicker. I can't say for sure whether the long waiting time was due to the shipper or the parcel service.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Rating: 4 out of 5
I am happy with my order received quickly thank you 1001 hobbies
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C
Rating: 4 out of 5
Fast delivery and always informed.
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A
Rating: 4 out of 5
Models corresponding well to the request. Correct delivery time. I can recommend 1001 hobbies without any problems. One drawback, I had asked for gift wrapping, the 2 models were wrapped together, they were for different people and in addition, the gift wrapping arrived torn.
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A
Rating: 4 out of 5
Arrived late, but at the turn of Christmas it fits. The rest all good.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
A
Rating: 4 out of 5
Order delivered quickly to the relay point! But the nearest relay point is still 35 km away for me!
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A
Rating: 4 out of 5
Perfect site
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C
Rating: 4 out of 5
Very good buy.
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